我們在 2022 年 10 月推出搜尋基礎入門指南,明確說明 Google 採用了哪些政策和措施來保護使用者及提供優質搜尋結果。如果網站違反 Google 政策,在搜尋結果中的排名可能就會降低,甚至完全不會顯示在搜尋結果中。不過,如果系統仍顯示您認為違反垃圾內容政策的搜尋結果,您可以透過更完善的搜尋品質使用者報告通知我們。藉助使用者意見回饋,我們能找出自動化垃圾內容偵測系統可能遺漏的部分,這些意見也能用於改善排名演算法。現在就來看看新版表單的幾項功能吧!
[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["缺少我需要的資訊","missingTheInformationINeed","thumb-down"],["過於複雜/步驟過多","tooComplicatedTooManySteps","thumb-down"],["過時","outOfDate","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["示例/程式碼問題","samplesCodeIssue","thumb-down"],["其他","otherDown","thumb-down"]],[],[[["\u003cp\u003eGoogle's Search Quality User Report form has been improved to allow reporting on a wider range of search quality issues beyond spam, including paid links, malicious behavior, and low quality content.\u003c/p\u003e\n"],["\u003cp\u003eThe form now offers granular category and subcategory selections, referencing Google's Spam policies for clarity and helping users provide more actionable feedback.\u003c/p\u003e\n"],["\u003cp\u003eUsers can report multiple issues within the same category and submit up to five pages violating the same policy in one report using the bulk submission feature.\u003c/p\u003e\n"],["\u003cp\u003eA simplified confirmation email with helpful resources is sent upon report submission, emphasizing the value of user feedback in improving search quality.\u003c/p\u003e\n"],["\u003cp\u003eGoogle encourages reporting other web behavior concerns through separate feedback channels for timely resolution by appropriate teams.\u003c/p\u003e\n"]]],["Google improved its Search Quality User Report form, allowing users to report spam, paid links, malicious behavior, low quality, and other issues. The updated form includes bulk submissions for up to five pages and categorizes issues with subcategories, aiding in actionable feedback for algorithm improvement. Users can resubmit the form for different categories on the same page and will receive a confirmation email with help links. An option \"not sure\" was added as well as a comment section.\n"],null,["# Reporting search quality issues with a new user feedback form\n\nWednesday, June 14, 2023\n\n\nIn October 2022, we rolled out the [Search Essentials](/search/docs/essentials), providing clarity on the policies and practices\nGoogle follows to protect users and serve high-quality results. Sites that violate our policies may rank\nlower in results or not appear in results at all. However, if you still see results that you believe\nviolate our [Spam policies](/search/docs/essentials/spam-policies), you can notify us through our improved [Search Quality User Report](https://search.google.com/search-console/report-spam).\nUser feedback helps us identify where our automated spam detection systems may be missing coverage,\nand is also used to improve our ranking algorithms. Let's take a look at some of our new form's features.\n\nMore than just Spam\n-------------------\n\n\nVarious ranking manipulation techniques attempt to compromise the quality of our results and degrade the search experience for everyone.\nThese techniques go beyond the traditional definition of spam. Some sites are extremely poor quality,\nothers are deceptive and harmful to our users. That is why we are expanding the scope of user feedback we want to collect.\nNow, you can report spam, paid links, malicious behavior, low quality, and other search quality issues, all in one improved form.\nWe also added a bulk submission feature, and you now can submit up to five pages that violate the same policy in one report.\n\nReference Spam Policies when in doubt\n-------------------------------------\n\n\nWe want to receive actionable feedback to improve our algorithms. Therefore, we are adding granularity to our feedback form:\nyou can now choose a category and a subcategory of the issue you are reporting. While you can only select one main problem\ncategory per submission, you'll be able to submit multiple issue types within that category in the next step.\n\n\nTo help you select the right category, our form links to a help page with an explanation of different quality issues,\nalso referenced in our [Spam policies](/search/docs/essentials/spam-policies). If you believe the page you are reporting has many issues from different categories at once,\nyou can resubmit the form reporting the same page and selecting different categories. However, our system will disregard identical\nreports submitted by the same user to prevent spam.\n\n\nNot sure what category to choose? No problem: you can select \"Not sure\". The form also includes an optional comment section\nwhere you can provide more detailed information on the issue you are reporting.\n\nSimplified confirmation email for your records\n----------------------------------------------\n\n\nSome of our most valuable information comes from you, and we appreciate the reports you submit to us.\nUpon submission, you will receive a confirmation email. The email contains help links to external resources\nthat cover our quality policy and our forum for personalized support.\n\n\nAt Google, we strive to provide the highest quality, most relevant search results, so we take your feedback very seriously.\nWe hope our new form makes the experience of reporting Search quality issues as straightforward as possible.\nRemember, if you have concerns about other web behaviors in Search, you can [report them in separate feedback channels](https://support.google.com/websearch/answer/11080680)\nto the appropriate teams so that they can resolve your issue in a timely manner.\n\n\nPosted by [Lisa Dyatko](/search/blog/authors/lisa-dyatko) and [Megumi Hitomi](/search/blog/authors/megumi-hitomi), Search Quality team"]]