Once a conversion has already been reported to Google Ads, you can adjust the conversion at a later point in time in the Google Ads API.
In order to adjust a conversion, you must first have a conversion action set up, and you must also have recorded the conversions that you are about to adjust.
Code example
The Google Ads API supports using order_id
, also known as transaction
ID, to identify the conversion
to adjust with the
ConversionAdjustmentUploadService
.
To get the conversion_action_id
required to make a conversion adjustment, you
can do one of the following:
Obtain the value from the
ctId
parameter available in the URL when you click conversion details in the Google Ads UI.Query the Google Ads API for
conversion_action.id
in theconversion_action
report.
Java
private void runExample( GoogleAdsClient googleAdsClient, long customerId, long conversionActionId, String orderId, String adjustmentType, String adjustmentDateTime, @Nullable Float restatementValue) throws InvalidProtocolBufferException { // Gets the conversion adjustment enum value from the adjustmentType String. ConversionAdjustmentType conversionAdjustmentType = ConversionAdjustmentType.valueOf(adjustmentType); // Applies the conversion adjustment to the existing conversion. ConversionAdjustment conversionAdjustment = ConversionAdjustment.newBuilder() .setConversionAction(ResourceNames.conversionAction(customerId, conversionActionId)) .setAdjustmentType(conversionAdjustmentType) // Sets the orderId to identify the conversion to adjust. .setOrderId(orderId) // As an alternative to setting orderId, you can provide a GclidDateTimePair, but // setting orderId instead is strongly recommended. // .setGclidDateTimePair( // GclidDateTimePair.newBuilder() // .setGclid(gclid) // .setConversionDateTime(conversionDateTime) // .build()) .setAdjustmentDateTime(adjustmentDateTime) .build(); // Sets adjusted value for adjustment type RESTATEMENT. if (restatementValue != null && conversionAdjustmentType == ConversionAdjustmentType.RESTATEMENT) { conversionAdjustment = conversionAdjustment.toBuilder() .setRestatementValue( RestatementValue.newBuilder().setAdjustedValue(restatementValue).build()) .build(); } // Creates the conversion upload service client. try (ConversionAdjustmentUploadServiceClient conversionUploadServiceClient = googleAdsClient.getLatestVersion().createConversionAdjustmentUploadServiceClient()) { // Uploads the click conversion. Partial failure should always be set to true. UploadConversionAdjustmentsRequest request = UploadConversionAdjustmentsRequest.newBuilder() .setCustomerId(Long.toString(customerId)) // Enables partial failure (must be true). .setPartialFailure(true) .addConversionAdjustments(conversionAdjustment) .build(); UploadConversionAdjustmentsResponse response = conversionUploadServiceClient.uploadConversionAdjustments(request); // Extracts the partial failure error if present on the response. ErrorUtils errorUtils = ErrorUtils.getInstance(); GoogleAdsFailure googleAdsFailure = response.hasPartialFailureError() ? errorUtils.getGoogleAdsFailure(response.getPartialFailureError()) : null; // Constructs a protocol buffer printer that will print error details in a concise format. final Printer errorPrinter = JsonFormat.printer().omittingInsignificantWhitespace(); // Prints the results for each adjustment, including any partial errors returned. for (int opIndex = 0; opIndex < request.getConversionAdjustmentsCount(); opIndex++) { ConversionAdjustmentResult result = response.getResults(opIndex); if (errorUtils.isPartialFailureResult(result)) { // The operation failed. Prints the error details. for (GoogleAdsError googleAdsError : errorUtils.getGoogleAdsErrors(opIndex, googleAdsFailure)) { System.out.printf( "%4d: Partial failure occurred: %s%n", opIndex, errorPrinter.print(googleAdsError)); } } else { System.out.printf( "%4d: Uploaded conversion adjustment for conversion action '%s' and order ID '%s'.%n", opIndex, result.getConversionAction(), result.getOrderId()); } } } }
C#
public void Run(GoogleAdsClient client, long customerId, long conversionActionId, string orderId, string adjustmentDateTime, ConversionAdjustmentType adjustmentType, double? restatementValue) { // Get the ConversionAdjustmentUploadService. ConversionAdjustmentUploadServiceClient conversionAdjustmentUploadService = client.GetService(Services.V18.ConversionAdjustmentUploadService); // Associate conversion adjustments with the existing conversion action. ConversionAdjustment conversionAdjustment = new ConversionAdjustment() { ConversionAction = ResourceNames.ConversionAction(customerId, conversionActionId), AdjustmentType = adjustmentType, // Sets the orderId to identify the conversion to adjust. OrderId = orderId, // As an alternative to setting orderId, you can provide a GclidDateTimePair, // but setting orderId instead is strongly recommended. //GclidDateTimePair = new GclidDateTimePair() //{ // Gclid = gclid, // ConversionDateTime = conversionDateTime, //}, AdjustmentDateTime = adjustmentDateTime, }; // Set adjusted value for adjustment type RESTATEMENT. if (adjustmentType == ConversionAdjustmentType.Restatement) { conversionAdjustment.RestatementValue = new RestatementValue() { AdjustedValue = restatementValue.Value }; } try { // Issue a request to upload the conversion adjustment. UploadConversionAdjustmentsResponse response = conversionAdjustmentUploadService.UploadConversionAdjustments( new UploadConversionAdjustmentsRequest() { CustomerId = customerId.ToString(), ConversionAdjustments = { conversionAdjustment }, // Enables partial failure (must be true). PartialFailure = true, ValidateOnly = false }); // Prints any partial errors returned. // To review the overall health of your recent uploads, see: // https://developers.google.com/google-ads/api/docs/conversions/upload-summaries if (response.PartialFailureError != null) { // Extracts the partial failure from the response status. GoogleAdsFailure partialFailure = response.PartialFailure; Console.WriteLine($"{partialFailure.Errors.Count} partial failure error(s) " + $"occurred"); } else { ConversionAdjustmentResult result = response.Results[0]; // Print the result. Console.WriteLine($"Uploaded conversion adjustment value of" + $" '{result.ConversionAction}' for Google Click ID " + $"'{result.GclidDateTimePair.Gclid}'"); } } catch (GoogleAdsException e) { Console.WriteLine("Failure:"); Console.WriteLine($"Message: {e.Message}"); Console.WriteLine($"Failure: {e.Failure}"); Console.WriteLine($"Request ID: {e.RequestId}"); throw; } }
PHP
public static function runExample( GoogleAdsClient $googleAdsClient, int $customerId, int $conversionActionId, string $orderId, string $adjustmentType, string $adjustmentDateTime, ?float $restatementValue ) { $conversionAdjustmentType = ConversionAdjustmentType::value($adjustmentType); // Applies the conversion adjustment to the existing conversion. $conversionAdjustment = new ConversionAdjustment([ 'conversion_action' => ResourceNames::forConversionAction($customerId, $conversionActionId), 'adjustment_type' => $conversionAdjustmentType, // Sets the orderId to identify the conversion to adjust. 'order_id' => $orderId, // As an alternative to setting orderId, you can provide a 'gclid_date_time_pair', but // setting 'order_id' instead is strongly recommended. // 'conversion_date_time' must be in "yyyy-mm-dd hh:mm:ss+|-hh:mm" format. /* 'gclid_date_time_pair' => new GclidDateTimePair([ 'gclid' => 'INSERT_YOUR_GCLID_HERE', 'conversion_date_time' => 'INSERT_YOUR_CONVERSION_DATE_TIME_HERE' ]), */ 'adjustment_date_time' => $adjustmentDateTime ]); // Sets adjusted value for adjustment type RESTATEMENT. if ( $restatementValue !== null && $conversionAdjustmentType === ConversionAdjustmentType::RESTATEMENT ) { $conversionAdjustment->setRestatementValue(new RestatementValue([ 'adjusted_value' => $restatementValue ])); } // Issues a request to upload the conversion adjustment. $conversionAdjustmentUploadServiceClient = $googleAdsClient->getConversionAdjustmentUploadServiceClient(); $response = $conversionAdjustmentUploadServiceClient->uploadConversionAdjustments( // Enables partial failure (must be true). UploadConversionAdjustmentsRequest::build($customerId, [$conversionAdjustment], true) ); // Prints the status message if any partial failure error is returned. // Note: The details of each partial failure error are not printed here, you can refer to // the example HandlePartialFailure.php to learn more. if ($response->hasPartialFailureError()) { printf( "Partial failures occurred: '%s'.%s", $response->getPartialFailureError()->getMessage(), PHP_EOL ); } else { // Prints the result if exists. /** @var ConversionAdjustmentResult $uploadedConversionAdjustment */ $uploadedConversionAdjustment = $response->getResults()[0]; printf( "Uploaded conversion adjustment of '%s' for order ID '%s'.%s", $uploadedConversionAdjustment->getConversionAction(), $uploadedConversionAdjustment->getOrderId(), PHP_EOL ); } }
Python
def main( client, customer_id, conversion_action_id, adjustment_type, order_id, adjustment_date_time, restatement_value=None, ): """The main method that creates all necessary entities for the example. Args: client: an initialized GoogleAdsClient instance. customer_id: a client customer ID. conversion_action_id: the ID of the conversion action to upload the adjustment to. adjustment_type: the adjustment type, e.g. " "RETRACTION, RESTATEMENT. order_id: the transaction ID of the conversion to adjust. Strongly recommended instead of using gclid and conversion_date_time. adjustment_date_time: the date and time of the adjustment. restatement_value: the adjusted value for adjustment type RESTATEMENT. """ conversion_adjustment_type_enum = client.enums.ConversionAdjustmentTypeEnum # Determine the adjustment type. conversion_adjustment_type = conversion_adjustment_type_enum[ adjustment_type ].value # Applies the conversion adjustment to the existing conversion. conversion_adjustment = client.get_type("ConversionAdjustment") conversion_action_service = client.get_service("ConversionActionService") conversion_adjustment.conversion_action = ( conversion_action_service.conversion_action_path( customer_id, conversion_action_id ) ) conversion_adjustment.adjustment_type = conversion_adjustment_type conversion_adjustment.adjustment_date_time = adjustment_date_time # Sets the order_id to identify the conversion to adjust. conversion_adjustment.order_id = order_id # As an alternative to setting order_id, you can provide a # gclid_date_time_pair, but setting order_id instead is strongly recommended. # conversion_adjustment.gclid_date_time_pair.gclid = gclid # conversion_adjustment.gclid_date_time_pair.conversion_date_time = ( # conversion_date_time # ) # Sets adjusted value for adjustment type RESTATEMENT. if ( restatement_value and conversion_adjustment_type == conversion_adjustment_type_enum.RESTATEMENT.value ): conversion_adjustment.restatement_value.adjusted_value = float( restatement_value ) # Uploads the click conversion. Partial failure should always be set to # true. service = client.get_service("ConversionAdjustmentUploadService") request = client.get_type("UploadConversionAdjustmentsRequest") request.customer_id = customer_id request.conversion_adjustments.append(conversion_adjustment) # Enables partial failure (must be true) request.partial_failure = True response = service.upload_conversion_adjustments(request=request) # Extracts the partial failure error if present on the response. if response.partial_failure_error: error_details = response.partial_failure_error.details for i, conversion_adjustment_result in enumerate(response.results): # If there's a GoogleAdsFailure in error_details at this position then # the uploaded operation failed and we print the error message. if error_details and error_details[i]: error_detail = error_details[i] failure_message = client.get_type("GoogleAdsFailure") # Parse the string into a GoogleAdsFailure message instance. # To access class-only methods on the message we retrieve its type. GoogleAdsFailure = type(failure_message) failure_object = GoogleAdsFailure.deserialize(error_detail.value) for error in failure_object.errors: # Construct and print a string that details which element in # the operation list failed (by index number) as well as the # error message and error code. print( "A partial failure at index " f"{error.location.field_path_elements[0].index} occurred " f"\nError message: {error.message}\nError code: " f"{error.error_code}" ) else: print( "Uploaded conversion adjustment for conversion action " f"'{conversion_adjustment_result.conversion_action}' and order " f"ID '{conversion_adjustment_result.order_id}'." )
Ruby
def upload_conversion_adjustment( customer_id, conversion_action_id, order_id, adjustment_type, adjustment_date_time, restatement_value ) # GoogleAdsClient will read a config file from # ENV['HOME']/google_ads_config.rb when called without parameters client = Google::Ads::GoogleAds::GoogleAdsClient.new # Applies the conversion adjustment to the existing conversion. conversion_adjustment = client.resource.conversion_adjustment do |ca| ca.conversion_action = client.path.conversion_action(customer_id, conversion_action_id) ca.adjustment_type = adjustment_type ca.order_id = order_id ca.adjustment_date_time = adjustment_date_time # Set adjusted value for adjustment type RESTATEMENT. if adjustment_type == :RESTATEMENT ca.restatement_value = client.resource.restatement_value do |ra| ra.adjusted_value = restatement_value.to_f end end end # Issue a request to upload the conversion adjustment(s). response = client.service.conversion_adjustment_upload.upload_conversion_adjustments( customer_id: customer_id, # This example shows just one adjustment but you may upload multiple ones. conversion_adjustments: [conversion_adjustment], partial_failure: true ) if response.partial_failure_error.nil? # Process and print all results for multiple adjustments response.results.each do |result| puts "Uploaded conversion adjustment for conversion action #{result.conversion_action} "\ "and order ID #{result.order_id}." end else # Print any partial errors returned. failures = client.decode_partial_failure_error(response.partial_failure_error) puts 'Request failed. Failure details:' failures.each do |failure| failure.errors.each do |error| index = error.location.field_path_elements.first.index puts "\toperation[#{index}] #{error.error_code.error_code}: #{error.message}" end end end end
Perl
sub upload_conversion_adjustment { my ($api_client, $customer_id, $conversion_action_id, $order_id, $adjustment_type, $adjustment_date_time, $restatement_value) = @_; # Applies the conversion adjustment to the existing conversion. my $conversion_adjustment = Google::Ads::GoogleAds::V18::Services::ConversionAdjustmentUploadService::ConversionAdjustment ->new({ conversionAction => Google::Ads::GoogleAds::V18::Utils::ResourceNames::conversion_action( $customer_id, $conversion_action_id ), adjustmentType => $adjustment_type, # Sets the orderId to identify the conversion to adjust. orderId => $order_id, # As an alternative to setting orderId, you can provide a 'gclid_date_time_pair', # but setting 'order_id' instead is strongly recommended. # gclidDateTimePair => # Google::Ads::GoogleAds::V18::Services::ConversionAdjustmentUploadService::GclidDateTimePair # ->new({ # gclid => $gclid, # conversionDateTime => $conversion_date_time # } # ), adjustmentDateTime => $adjustment_date_time, }); # Set adjusted value for adjustment type RESTATEMENT. $conversion_adjustment->{restatementValue} = Google::Ads::GoogleAds::V18::Services::ConversionAdjustmentUploadService::RestatementValue ->new({ adjustedValue => $restatement_value }) if defined $restatement_value && $adjustment_type eq RESTATEMENT; # Issue a request to upload the conversion adjustment. my $upload_conversion_adjustments_response = $api_client->ConversionAdjustmentUploadService() ->upload_conversion_adjustments({ customerId => $customer_id, conversionAdjustments => [$conversion_adjustment], partialFailure => "true" }); # Print any partial errors returned. if ($upload_conversion_adjustments_response->{partialFailureError}) { printf "Partial error encountered: '%s'.\n", $upload_conversion_adjustments_response->{partialFailureError}{message}; } # Print the result if valid. my $uploaded_conversion_adjustment = $upload_conversion_adjustments_response->{results}[0]; if (%$uploaded_conversion_adjustment) { printf "Uploaded conversion adjustment of the conversion action " . "with resource name '%s' for order ID '%s'.\n", $uploaded_conversion_adjustment->{conversionAction}, $uploaded_conversion_adjustment->{orderId}; } return 1; }
Requirements
Here are some requirements and restrictions to keep in mind while adjusting conversions in the API:
Only the account that manages conversion actions is able to upload adjustments. Use the conversion tracking setup instructions to determine which account is managing conversions for your Google Ads account.
Attempting to upload an adjustment using a different account results in a
NO_CONVERSION_ACTION_FOUND
error. This error also occurs if the conversion action of the adjustment is not enabled.Google Ads only supports adjusting conversions for conversion action types of
SALESFORCE
,UPLOAD_CLICKS
, orWEBPAGE
. Attempting to upload an adjustment for a conversion where the conversion action is not one of these types results in anINVALID_CONVERSION_ACTION_TYPE
error.The fields specifying date and time require a selected timezone which can be different than the account's time zone. The format of these fields is as
yyyy-mm-dd HH:mm:ss+|-HH:mm
, for example:2022-01-01 19:32:45-05:00
(ignoring daylight saving time) .Wait 4 to 6 hours after creating the conversion action before adjusting its conversions to avoid a
TOO_RECENT_CONVERSION_ACTION
error.The adjustment fails with a
CONVERSION_NOT_FOUND
error if the conversion was never uploaded, or was uploaded, but discarded due to being deemed invalid or spam.You must specify the
order_id
in theConversionAdjustment
under any of these conditions:The
type
of the conversion action is equal toWEBPAGE
.The original conversion you are adjusting was assigned an
order_id
.
If you specify the
gclid_date_time_pair
instead, the operation will fail with aConversionAdjustmentUploadError.MISSING_ORDER_ID_FOR_WEBPAGE
orConversionAdjustmentUploadError.CONVERSION_NOT_FOUND
error, respectively.When creating a
ConversionAdjustment
, thepartial_failure
attribute of theUploadConversionAdjustmentsRequest
should always be set totrue
. Follow the partial failures guidelines when handling valid and failed operations simultaneously.You cannot change the
ConversionAction
assigned to a conversion with an adjustment. Instead, use aRETRACTION
to remove the previous conversion and upload a new conversion with the updatedConversionAction
. The timestamp does not need to be modified. See About conversion adjustments for more information.