Google Ads API를 이용해 오프라인 통화 전환을 Google Ads에 업로드하면 광고가 전화 통화로 이어지는 시점과 전화 통화가 가치 있는 고객 액션으로 연결되는 경우를 추적할 수 있습니다.
통화에 연결된 Google 착신 전화번호가 없는 경우 모바일 클릭 투 콜 클릭을 전환으로 업로드할 수 없습니다. Google 착신 전화번호가 없으면 Google은 클릭이 통화로 이어진 후 전환으로 이어졌는지 확인할 방법이 없습니다. 이와 같이 클릭이 업로드되면 전환 액션에 의해 무시됩니다.
Google Ads UI에 매핑하는 방법은 업로드 전환 소스를 사용한 다음 통화에서 발생한 전환을 선택하는 것과 동일합니다.
통화 전환 만들기
CallConversion를 만들 때 유의해야 할 몇 가지 사항은 다음과 같습니다.
Google Ads API 버전 v15부터는
CallConversion객체의consent필드를 채워야 합니다.UploadCallConversionsRequest의partial_failure속성은 항상true로 설정해야 합니다. 유효한 작업과 실패한 작업을 동시에 처리할 때는 부분 실패 가이드라인을 따르세요.업로드 전환 요청에
TOO_RECENT_CONVERSION_ACTION또는TOO_RECENT_CALL응답 메시지가 표시되면 각각 6시간 또는 12시간을 기다렸다가 실패한 행을 다시 시도합니다.가져온 전환 통계가 Google Ads 계정에 표시되는 데 최대 3시간이 걸립니다.
중복 전환 (즉, 이전에 업로드된
caller_id,conversion_date_time,conversion_action가 있는CallConversion)을 업로드하면CALL_CONVERSION_ALREADY_EXISTS오류가 반환됩니다.- 단일 요청에 동일한 변환에 대한 여러 작업이 포함된 경우
DUPLICATE_CALL_CONVERSION_IN_REQUEST오류가 반환됩니다.
- 단일 요청에 동일한 변환에 대한 여러 작업이 포함된 경우
통화 전환 업로드
오프라인 통화 전환을 전환 액션과 연결하려면
발신번호 (전화번호),
전환 날짜 시간, 전환 액션 리소스 이름,
원하는 경우 전환 가치 및 통화와 같은
ConversionUploadService 정보가 필요합니다.
다양한 입력에 관한 자세한 내용은 고객센터 도움말을 참고하세요. 코드 예에서는 다양한 입력의 형식도 설명합니다.
요구사항
CallConversion를 업로드할 때 충족해야 하는 몇 가지 요구사항이 있습니다.
ConversionUploadError.INVALID_CONVERSION_ACTION 오류를 방지하려면 conversion_action 속성에서 ConversionAction를 참조해야 합니다. 각 항목의 의미는 다음과 같습니다.
ConversionActionType는UPLOAD_CALLS입니다.ConversionAction의status는ENABLED입니다. 그렇지 않으면NO_CONVERSION_ACTION_FOUND오류와 함께 작업이 실패합니다.ConversionAction는 해당 클릭의 Google Ads 계정의 Google Ads 전환 고객 내에 있습니다.
또한 전환을 가장 잘 설명하는 카테고리로 ConversionAction.category를 설정하는 것이 좋습니다.
또한 다음 조건을 충족해야 합니다.
통화가 이루어진 시점에 통화 Google Ads 계정의 Google Ads 전환 고객에서 전환 추적이 사용 설정되었습니다.
UploadCallConversionsRequest의customer_id는 통화 Google Ads 계정의 Google Ads 전환 고객 고객 ID여야 합니다. 그렇지 않으면 전환 업로드로 인해ConversionUploadError.INVALID_CUSTOMER_FOR_CALL오류가 발생합니다.conversion_value은 0 이상이어야 합니다.conversion_date_time에 지정된 시간대가 있어야 하며 형식은yyyy-mm-dd HH:mm:ss+|-HH:mm입니다(예:2022-01-01 19:32:45-05:00(일광 절약 시간 무시)). 시간대는 모든 유효한 값을 사용할 수 있으며 계정의 시간대와 일치하지 않아도 됩니다.
코드 예시
Java
private void runExample(
GoogleAdsClient googleAdsClient,
long customerId,
String conversionActionId,
String callerId,
String callStartDateTime,
double conversionValue,
Long conversionCustomVariableId,
String conversionCustomVariableValue,
ConsentStatus adUserDataConsent) {
// Create a call conversion by specifying currency as USD.
CallConversion.Builder conversionBuilder =
CallConversion.newBuilder()
.setConversionAction(conversionActionId)
.setCallerId(callerId)
.setCallStartDateTime(callStartDateTime)
.setConversionValue(conversionValue)
.setCurrencyCode("USD");
if (conversionCustomVariableId != null && conversionCustomVariableValue != null) {
conversionBuilder.addCustomVariables(
CustomVariable.newBuilder()
.setConversionCustomVariable(
ResourceNames.conversionCustomVariable(customerId, conversionCustomVariableId))
.setValue(conversionCustomVariableValue));
}
// Sets the consent information, if provided.
if (adUserDataConsent != null) {
// Specifies whether user consent was obtained for the data you are uploading. See
// https://www.google.com/about/company/user-consent-policy for details.
conversionBuilder.setConsent(Consent.newBuilder().setAdUserData(adUserDataConsent));
}
CallConversion conversion = conversionBuilder.build();
// Uploads the call conversion to the API.
try (ConversionUploadServiceClient conversionUploadServiceClient =
googleAdsClient.getLatestVersion().createConversionUploadServiceClient()) {
// Partial failure MUST be enabled for this request.
// NOTE: This request contains a single conversion as a demonstration. However, if you have
// multiple conversions to upload, it's best to upload multiple conversions per request
// instead of sending a separate request per conversion. See the following for per-request
// limits:
// https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service
UploadCallConversionsResponse response =
conversionUploadServiceClient.uploadCallConversions(
UploadCallConversionsRequest.newBuilder()
.setCustomerId(String.valueOf(customerId))
.setCustomerId(Long.toString(customerId))
.addConversions(conversion)
.setPartialFailure(true)
.build());
// Prints any partial failure errors returned.
if (response.hasPartialFailureError()) {
GoogleAdsFailure googleAdsFailure =
ErrorUtils.getInstance().getGoogleAdsFailure(response.getPartialFailureError());
googleAdsFailure
.getErrorsList()
.forEach(e -> System.out.println("Partial failure occurred: " + e.getMessage()));
throw new RuntimeException(
"Partial failure occurred " + response.getPartialFailureError().getMessage());
}
// Prints the result if valid.
CallConversionResult result = response.getResults(0);
System.out.printf(
"Uploaded call conversion that occurred at '%' for caller ID '%' to the conversion"
+ " action with resource name '%'.%n",
result.getCallStartDateTime(), result.getCallerId(), result.getConversionAction());
}
}
C#
public void Run(GoogleAdsClient client, long customerId,
long conversionActionId, string callerId, string callStartTime,
string conversionTime, double conversionValue,
long? conversionCustomVariableId, string conversionCustomVariableValue,
ConsentStatus? adUserDataConsent)
{
// Get the ConversionUploadService.
ConversionUploadServiceClient conversionUploadService =
client.GetService(Services.V16.ConversionUploadService);
// Create a call conversion by specifying currency as USD.
CallConversion callConversion = new CallConversion()
{
ConversionAction = ResourceNames.ConversionAction(customerId, conversionActionId),
CallerId = callerId,
CallStartDateTime = callStartTime,
ConversionDateTime = conversionTime,
ConversionValue = conversionValue,
CurrencyCode = "USD",
};
if (adUserDataConsent != null)
{
// Specifies whether user consent was obtained for the data you are uploading. See
// https://www.google.com/about/company/user-consent-policy
// for details.
callConversion.Consent = new Consent()
{
AdUserData = (ConsentStatus)adUserDataConsent
};
}
if (conversionCustomVariableId != null &&
!string.IsNullOrEmpty(conversionCustomVariableValue))
{
callConversion.CustomVariables.Add(new CustomVariable()
{
ConversionCustomVariable = ResourceNames.ConversionCustomVariable(
customerId, conversionCustomVariableId.Value),
Value = conversionCustomVariableValue
});
}
UploadCallConversionsRequest request = new UploadCallConversionsRequest()
{
CustomerId = customerId.ToString(),
Conversions = { callConversion },
PartialFailure = true
};
try
{
// Issues a request to upload the call conversion. The partialFailure parameter
// is set to true, and validateOnly parameter to false as required by this method
// call.
// NOTE: This request contains a single conversion as a demonstration. However, if
// you have multiple conversions to upload, it's best to upload multiple conversions
// per request instead of sending a separate request per conversion. See the
// following for per-request limits:
// https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service
UploadCallConversionsResponse response =
conversionUploadService.UploadCallConversions(request);
// Since we set partialFailure = true, we can retrieve error messages (if any) from
// the operation response.
if (response.PartialFailureError != null)
{
Console.WriteLine("Call conversion upload failed.");
// Retrieves the errors from the partial failure and prints them.
List<GoogleAdsError> errors =
response.PartialFailure.GetErrorsByOperationIndex(0);
foreach (GoogleAdsError error in errors)
{
Console.WriteLine($"Operation failed with error: {error}.");
}
}
else
{
// Prints the result.
CallConversionResult uploadedCallConversion = response.Results[0];
Console.WriteLine($"Uploaded call conversion that occurred at " +
$"'{uploadedCallConversion.CallStartDateTime}' for caller ID " +
$"'{uploadedCallConversion.CallerId}' to the conversion action with " +
$"resource name '{uploadedCallConversion.ConversionAction}'.");
}
}
catch (GoogleAdsException e)
{
Console.WriteLine("Failure:");
Console.WriteLine($"Message: {e.Message}");
Console.WriteLine($"Failure: {e.Failure}");
Console.WriteLine($"Request ID: {e.RequestId}");
throw;
}
}
2,399필리핀
public static function runExample(
GoogleAdsClient $googleAdsClient,
int $customerId,
int $conversionActionId,
string $callerId,
string $callStartDateTime,
string $conversionDateTime,
float $conversionValue,
?string $conversionCustomVariableId,
?string $conversionCustomVariableValue,
?int $adUserDataConsent
) {
// Creates a call conversion by specifying currency as USD.
$callConversion = new CallConversion([
'conversion_action' =>
ResourceNames::forConversionAction($customerId, $conversionActionId),
'caller_id' => $callerId,
'call_start_date_time' => $callStartDateTime,
'conversion_date_time' => $conversionDateTime,
'conversion_value' => $conversionValue,
'currency_code' => 'USD'
]);
if (!is_null($conversionCustomVariableId) && !is_null($conversionCustomVariableValue)) {
$callConversion->setCustomVariables([new CustomVariable([
'conversion_custom_variable' => ResourceNames::forConversionCustomVariable(
$customerId,
$conversionCustomVariableId
),
'value' => $conversionCustomVariableValue
])]);
}
// Sets the consent information, if provided.
if (!empty($adUserDataConsent)) {
// Specifies whether user consent was obtained for the data you are uploading. See
// https://www.google.com/about/company/user-consent-policy for details.
$callConversion->setConsent(new Consent(['ad_user_data' => $adUserDataConsent]));
}
// Issues a request to upload the call conversion.
$conversionUploadServiceClient = $googleAdsClient->getConversionUploadServiceClient();
// NOTE: This request contains a single conversion as a demonstration. However, if you have
// multiple conversions to upload, it's best to upload multiple conversions per request
// instead of sending a separate request per conversion. See the following for per-request
// limits:
// https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service
$response = $conversionUploadServiceClient->uploadCallConversions(
// Partial failure MUST be enabled for this request.
UploadCallConversionsRequest::build($customerId, [$callConversion], true)
);
// Prints the status message if any partial failure error is returned.
// Note: The details of each partial failure error are not printed here, you can refer to
// the example HandlePartialFailure.php to learn more.
if ($response->hasPartialFailureError()) {
printf(
"Partial failures occurred: '%s'.%s",
$response->getPartialFailureError()->getMessage(),
PHP_EOL
);
} else {
// Prints the result if exists.
/** @var CallConversionResult $uploadedCallConversion */
$uploadedCallConversion = $response->getResults()[0];
printf(
"Uploaded call conversion that occurred at '%s' for caller ID '%s' to the "
. "conversion action with resource name '%s'.%s",
$uploadedCallConversion->getCallStartDateTime(),
$uploadedCallConversion->getCallerId(),
$uploadedCallConversion->getConversionAction(),
PHP_EOL
);
}
}
Python
def main(
client,
customer_id,
conversion_action_id,
caller_id,
call_start_date_time,
conversion_date_time,
conversion_value,
conversion_custom_variable_id,
conversion_custom_variable_value,
ad_user_data_consent,
):
"""Imports offline call conversion values for calls related to your ads.
Args:
client: An initialized GoogleAdsClient instance.
customer_id: The client customer ID string.
conversion_action_id: The ID of the conversion action to upload to.
caller_id: The caller ID from which this call was placed. Caller ID is
expected to be in E.164 format with preceding '+' sign,
e.g. '+18005550100'.
call_start_date_time: The date and time at which the call occurred. The
format is 'yyyy-mm-dd hh:mm:ss+|-hh:mm',
e.g. '2021-01-01 12:32:45-08:00'.
conversion_date_time: The the date and time of the conversion (should be
after the click time). The format is 'yyyy-mm-dd hh:mm:ss+|-hh:mm',
e.g. '2021-01-01 12:32:45-08:00'.
conversion_value: The conversion value in the desired currency.
conversion_custom_variable_id: The ID of the conversion custom
variable to associate with the upload.
conversion_custom_variable_value: The str value of the conversion custom
variable to associate with the upload.
ad_user_data_consent: The consent status for ad user data for all
members in the job.
"""
# Get the ConversionUploadService client.
conversion_upload_service = client.get_service("ConversionUploadService")
# Create a call conversion in USD currency.
call_conversion = client.get_type("CallConversion")
call_conversion.conversion_action = client.get_service(
"ConversionActionService"
).conversion_action_path(customer_id, conversion_action_id)
call_conversion.caller_id = caller_id
call_conversion.call_start_date_time = call_start_date_time
call_conversion.conversion_date_time = conversion_date_time
call_conversion.conversion_value = conversion_value
call_conversion.currency_code = "USD"
if conversion_custom_variable_id and conversion_custom_variable_value:
conversion_custom_variable = client.get_type("CustomVariable")
conversion_custom_variable.conversion_custom_variable = (
conversion_custom_variable_id
)
conversion_custom_variable.value = conversion_custom_variable_value
call_conversion.custom_variables.append(conversion_custom_variable)
# Specifies whether user consent was obtained for the data you are
# uploading. For more details. see:
# https://www.google.com/about/company/user-consent-policy
if ad_user_data_consent:
call_conversion.consent.ad_user_data = client.enums.ConsentStatusEnum[
ad_user_data_consent
]
# Issue a request to upload the call conversion.
# Partial failure MUST be enabled for this request.
request = client.get_type("UploadCallConversionsRequest")
request.customer_id = customer_id
request.conversions = [call_conversion]
request.partial_failure = True
# NOTE: This request only uploads a single conversion, but if you have
# multiple conversions to upload, it's most efficient to upload them in a
# single request. See the following for per-request limits for reference:
# https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service
upload_call_conversions_response = (
conversion_upload_service.upload_call_conversions(request=request)
)
# Print any partial errors returned.
if upload_call_conversions_response.partial_failure_error:
print(
"Partial error occurred: "
f"'{upload_call_conversions_response.partial_failure_error.message}'"
)
# Print the result if valid.
uploaded_call_conversion = upload_call_conversions_response.results[0]
if uploaded_call_conversion.call_start_date_time:
print(
"Uploaded call conversion that occurred at "
f"'{uploaded_call_conversion.call_start_date_time}' "
f"for caller ID '{uploaded_call_conversion.caller_id}' "
"to the conversion action with resource name "
f"'{uploaded_call_conversion.conversion_action}'."
)
Ruby
def upload_call_conversion(
customer_id,
conversion_action_id,
caller_id,
call_start_date_time,
conversion_date_time,
conversion_value,
conversion_custom_variable_id,
conversion_custom_variable_value,
ad_user_data_consent)
# GoogleAdsClient will read a config file from
# ENV['HOME']/google_ads_config.rb when called without parameters
client = Google::Ads::GoogleAds::GoogleAdsClient.new
# Create a call conversion by specifying currency as USD.
call_conversion = client.resource.call_conversion do |c|
c.conversion_action = client.path.conversion_action(
customer_id, conversion_action_id)
c.caller_id = caller_id
c.call_start_date_time = call_start_date_time
c.conversion_date_time = conversion_date_time
c.conversion_value = conversion_value
c.currency_code = "USD"
if conversion_custom_variable_id && conversion_custom_variable_value
c.custom_variables << client.resource.custom_variable do |cv|
cv.conversion_custom_variable = client.path.conversion_custom_variable(
customer_id, conversion_custom_variable_id)
cv.value = conversion_custom_variable_value
end
end
unless ad_user_data_consent.nil?
c.consent = client.resource.consent do |c|
# Specifies whether user consent was obtained for the data you are
# uploading. For more details, see:
# https://www.google.com/about/company/user-consent-policy
c.ad_user_data = ad_user_data_consent
end
end
end
# Issues a request to upload the call conversion.
response = client.service.conversion_upload.upload_call_conversions(
customer_id: customer_id,
# NOTE: This request only uploads a single conversion, but if you have
# multiple conversions to upload, it's most efficient to upload them in a
# single request. See the following for per-request limits for reference:
# https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service
conversions: [call_conversion],
partial_failure: true
)
# Prints errors if any partial failure error is returned.
if response.partial_failure_error
failures = client.decode_partial_failure_error(response.partial_failure_error)
failures.each do |failure|
failure.errors.each do |error|
human_readable_error_path = error
.location
.field_path_elements
.map { |location_info|
if location_info.index
"#{location_info.field_name}[#{location_info.index}]"
else
"#{location_info.field_name}"
end
}.join(" > ")
errmsg = "error occured while adding operations " \
"#{human_readable_error_path}" \
" with value: #{error.trigger.string_value}" \
" because #{error.message.downcase}"
puts errmsg
end
end
else
# Print the result if valid.
uploaded_call_conversion = response.results.first
puts "Uploaded call conversion that occurred at " \
"#{uploaded_call_conversion.call_start_date_time} " \
"for caller ID " \
"#{uploaded_call_conversion.caller_id} " \
"to the conversion action with resource name " \
"#{uploaded_call_conversion.conversion_action}"
end
end
Perl
sub upload_call_conversion {
my (
$api_client, $customer_id,
$conversion_action_id, $caller_id,
$call_start_date_time, $conversion_date_time,
$conversion_value, $conversion_custom_variable_id,
$conversion_custom_variable_value, $ad_user_data_consent
) = @_;
# Create a call conversion by specifying currency as USD.
my $call_conversion =
Google::Ads::GoogleAds::V16::Services::ConversionUploadService::CallConversion
->new({
conversionAction =>
Google::Ads::GoogleAds::V16::Utils::ResourceNames::conversion_action(
$customer_id, $conversion_action_id
),
callerId => $caller_id,
callStartDateTime => $call_start_date_time,
conversionDateTime => $conversion_date_time,
conversionValue => $conversion_value,
currencyCode => "USD"
});
if ($conversion_custom_variable_id && $conversion_custom_variable_value) {
$call_conversion->{customVariables} = [
Google::Ads::GoogleAds::V16::Services::ConversionUploadService::CustomVariable
->new({
conversionCustomVariable =>
Google::Ads::GoogleAds::V16::Utils::ResourceNames::conversion_custom_variable(
$customer_id, $conversion_custom_variable_id
),
value => $conversion_custom_variable_value
})];
}
# Set the consent information, if provided.
if ($ad_user_data_consent) {
# Specify whether user consent was obtained for the data you are uploading.
# See https://www.google.com/about/company/user-consent-policy for details.
$call_conversion->{consent} =
Google::Ads::GoogleAds::V16::Common::Consent->new({
adUserData => $ad_user_data_consent
});
}
# Issue a request to upload the call conversion.
# NOTE: This request contains a single conversion as a demonstration.
# However, if you have multiple conversions to upload, it's best to
# upload multiple conversions per request instead of sending a separate
# request per conversion. See the following for per-request limits:
# https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service
my $upload_call_conversions_response =
$api_client->ConversionUploadService()->upload_call_conversions({
customerId => $customer_id,
conversions => [$call_conversion],
partialFailure => "true"
});
# Print any partial errors returned.
if ($upload_call_conversions_response->{partialFailureError}) {
printf "Partial error encountered: '%s'.\n",
$upload_call_conversions_response->{partialFailureError}{message};
}
# Print the result if valid.
my $uploaded_call_conversion =
$upload_call_conversions_response->{results}[0];
if (%$uploaded_call_conversion) {
printf "Uploaded call conversion that occurred at '%s' " .
"for caller ID '%s' to the conversion action with resource name '%s'.\n",
$uploaded_call_conversion->{callStartDateTime},
$uploaded_call_conversion->{callerId},
$uploaded_call_conversion->{conversionAction};
}
return 1;
}