Merchant Issue resolution API release notes
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Week of July 13, 2026
Added new CSS classes (asset-value, asset-label, asset-link, and
asset-provided-value) to the prerendered_content in the Issue proto to
support custom styling for asset information, such as video links and their
labels.
Week of November 17, 2025
Product identifiers within request paths now support unpadded base64url encoding
in addition to un-encoded/plain values. This enhancement ensures that products
with special characters (such as forward slashes) in their identifiers can be
successfully retrieved and processed.
Week of April 28, 2025
Beta launch of Issue resolution sub-API
Launch of AggregateProductStatusesService that shows product health statistics
and aggregated product issues for an account.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2026-08-14 UTC."],[],[]]
