ActionType
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Possible follow-up actions.
| Enums |
UNKNOWN |
Unknown action. |
VIEW_DETAILS |
View order details action on merchant side. |
MODIFY |
Modify order action. |
CANCEL |
Cancel order action. |
RETURN |
Return order action. |
EXCHANGE |
Exchange order action. |
EMAIL |
email action. |
CALL |
Call action. |
REORDER |
Reorder action. |
REVIEW |
Review order action. |
CUSTOMER_SERVICE |
Contact customer service. |
FIX_ISSUE |
Direct to merchant site or app to fix the issue. |
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Last updated 2024-09-18 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-09-18 UTC."],[[["Follow-up actions encompass a range of options including viewing order details, modifying orders, canceling orders, returning or exchanging items, emailing or calling for support, reordering products, reviewing the order, contacting customer service, and addressing any potential issues."],["These actions are represented by specific enums like `VIEW_DETAILS`, `MODIFY`, `CANCEL`, `RETURN`, `EXCHANGE`, `EMAIL`, `CALL`, `REORDER`, `REVIEW`, `CUSTOMER_SERVICE`, and `FIX_ISSUE`, each indicating a distinct follow-up possibility."],["The `UNKNOWN` enum is used to denote an unspecified or unidentified action."]]],[]]
