오류 로그를 쿼리한 후 로그를 설명하는 JSON 페이로드로 구성된 개별 로그를 볼 수 있습니다. Chat 앱 오류의 경우 JSON에는 jsonPayload.error.message에 오류 메시지가 포함됩니다. 예를 들어 다음 샘플 로그에서 오류 메시지는 Apps Script 함수가 실행되지 않았다고 표시합니다.
JSON
{"insertId":"INSERT_ID","jsonPayload":{"@type":"type.googleapis.com/google.chat.logging.v1.ChatAppLogEntry","error":{"code":9,"message":"An Apps Script function failed to execute. To review AppsScript error logs, see \"Logging\" (https://developers.google.com/apps-script/guides/logging)."},"deployment":"DEPLOYMENT_ID"},"resource":{"type":"chat.googleapis.com/Project","labels":{"project_id":"PROJECT_ID"}},"timestamp":"2022-12-06T05:24:18.697255Z","severity":"ERROR","logName":"projects/PROJECT_ID/logs/chat.googleapis.com%2Ferrors","receiveTimestamp":"2022-12-06T05:24:19.207936968Z"}
고려사항
Google Cloud 로그 탐색기에서 Chat 앱 오류 로그를 사용할 때는 다음 사항을 고려하세요.
Google Chat 앱의 경우 로그 탐색기에는 현재 오작동하는 앱의 문제를 해결하는 데 도움이 되는 다음 심각도의 로그가 포함되어 있습니다.
ERROR
관련 서비스의 로그도 Chat 앱을 디버깅하는 데 도움이 될 수 있습니다. 예를 들어 Google Cloud Functions를 사용하여 Chat 앱을 배포하는 경우 Cloud Functions 로그에 대해 로그 탐색기를 확인하는 것이 좋습니다.
[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["필요한 정보가 없음","missingTheInformationINeed","thumb-down"],["너무 복잡함/단계 수가 너무 많음","tooComplicatedTooManySteps","thumb-down"],["오래됨","outOfDate","thumb-down"],["번역 문제","translationIssue","thumb-down"],["샘플/코드 문제","samplesCodeIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2025-08-04(UTC)"],[[["\u003cp\u003eThis guide explains how to use Google Cloud Logs Explorer to query error logs for your Google Chat apps.\u003c/p\u003e\n"],["\u003cp\u003eBy querying logs, you can identify, understand the frequency of, and troubleshoot errors within your Chat app using descriptive error messages and log data.\u003c/p\u003e\n"],["\u003cp\u003eError logs can be queried using a specific query within Logs Explorer and examined for details such as error messages within their JSON payload.\u003c/p\u003e\n"],["\u003cp\u003eWhen using Cloud Logging, keep in mind potential costs and that logs related to other services used by your app may also be helpful for debugging.\u003c/p\u003e\n"]]],["To query Chat app error logs, access Google Cloud Logs Explorer and use the query `severity=ERROR resource.type=\"chat.googleapis.com/Project\"`. This allows you to identify user-encountered errors, their frequency, and view descriptive error messages. Click \"Run query\" for recent errors or \"Stream logs\" for live updates. Each error log contains a JSON payload, with the error message found under `jsonPayload.error.message`. Note that logs with `ERROR` severity are included and all error messages are in English.\n"],null,["This guide describes how to query Chat app error logs in [Google Cloud Logs Explorer](https://cloud.google.com/logging/docs/view/logs-viewer-interface). Query logs to:\n\n- Learn if users encounter errors.\n- See how often errors occur, and which are most frequent.\n- Read descriptive error messages and log data that help you fix the errors.\n\nPrerequisites\n\n- A Google Workspace account with access to Google Chat.\n- A Chat app. To build a Chat app, follow this [quickstart](/workspace/chat/quickstart/gcf-app).\n- [Turn on error logging](/workspace/chat/turn-on-error-logging) for the Chat app.\n\nQuery error logs\n\n1. In the Google Cloud console, click **Menu**\n menu\n \\\u003e **More products**\n \\\u003e **Logging**\n \\\u003e **Logs Explorer**.\n\n [Go to Log Explorer](https://console.cloud.google.com/logs/query)\n2. If necessary, to show the query builder, turn on **Show query**.\n\n3. For Chat app error logs, enter the following query:\n\n severity=ERROR\n resource.type=\"chat.googleapis.com/Project\"\n\n4. To see recent errors, click **Run query** . Or, to see errors as they occur, click **Stream logs**. Chat app error logs appear in the \"Query results\" pane.\n\nTo learn more about Google Cloud Logs Explorer and writing queries, see these guides in the Logs Explorer documentation:\n\n- [View logs by using the Logs Explorer](https://cloud.google.com/logging/docs/view/logs-viewer-interface)\n- [Build queries in the Logs Explorer](https://cloud.google.com/logging/docs/view/building-queries)\n\nRead an error message from a log\n\nAfter querying an error log, you can view individual logs which consist of a JSON payload describing the log. For Chat app errors, the JSON includes the error message at `jsonPayload.error.message`. For example, in the following sample log, the error message says that an Apps Script function failed to execute: \n\nJSON \n\n {\n \"insertId\": \"\u003cvar translate=\"no\"\u003eINSERT_ID\u003c/var\u003e\",\n \"jsonPayload\": {\n \"@type\": \"type.googleapis.com/google.chat.logging.v1.ChatAppLogEntry\",\n \"error\": {\n \"code\": 9,\n \"message\": \"An Apps Script function failed to execute. To review AppsScript error logs, see \\\"Logging\\\" (https://developers.google.com/apps-script/guides/logging).\"\n },\n \"deployment\": \"\u003cvar translate=\"no\"\u003eDEPLOYMENT_ID\u003c/var\u003e\"\n },\n \"resource\": {\n \"type\": \"chat.googleapis.com/Project\",\n \"labels\": {\n \"project_id\": \"\u003cvar translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e\"\n }\n },\n \"timestamp\": \"2022-12-06T05:24:18.697255Z\",\n \"severity\": \"ERROR\",\n \"logName\": \"projects/\u003cvar translate=\"no\"\u003ePROJECT_ID\u003c/var\u003e/logs/chat.googleapis.com%2Ferrors\",\n \"receiveTimestamp\": \"2022-12-06T05:24:19.207936968Z\"\n }\n\nConsiderations\n\nAs you work with Chat app error logs in Google Cloud Logs Explorer, take note of these considerations:\n\n- For Google Chat apps, Logs Explorer currently includes logs with the following severities which help troubleshoot a malfunctioning app:\n\n - `ERROR`\n\n Logs of related services can also help debug a Chat app. For example, if a Chat app is deployed using [Google Cloud Functions](https://cloud.google.com/functions/docs), then it's a best practice to check Logs Explorer for Cloud Functions logs too.\n- Error messages are always written in English.\n\n- Cloud Logging incurs a cost. For further information on Cloud Logging pricing, refer to [Google Cloud's operations suite pricing](https://cloud.google.com/stackdriver/pricing).\n\nRelated topics\n\nAfter querying error logs, if you find errors, see the following guides for help fixing errors:\n\n- [Learn how to fix Google Chat app errors](/workspace/chat/troubleshoot-chat-apps) like \"App is not responding\", \"Google Chat API is only available to Google Workspace users\", or \"Users can be excluded from spaces\".\n- [Learn how to fix card errors](/workspace/chat/troubleshoot-cards) like card messages, dialogs, or link previews not rendering or working as expected.\n- [Learn how to debug.](/workspace/chat/debug-apps)"]]
