We value your input! Whether you've encountered an issue, have a suggestion for a new feature, or want to share your experience with Google Earth, let us know. Providing more details helps us understand your feedback.
- Using Google Chrome on your computer, open Google Earth.
- On the top left, click Help Send feedback.
- Click the arrow_drop_down drop-down to show the menu bar if hidden.
- Describe your issue, suggestion, or feedback.
- Optional: To help us understand, you can include a screenshot. Decide if you want to include a screenshot and use the tools to highlight areas of interest or hide sensitive information.
- Optional: If you're open to us contacting you for more details, check the box to allow us to email you for more information. We can't promise a response, but this helps if we have follow-up questions.
- Click Send.
Request imagery updates
If you find areas where imagery is outdated on the map, you can report where and why updates are needed. Your reports provide high-quality signals that help Google prioritize future imagery updates.
Scope and limitations
Our team uses your feedback for the following:
- Acknowledge your signal: We use your report to understand where construction, new roads, or significant property changes have occurred.
- Prioritize high-need areas: By providing structured data — such as the specific area and the date the change occurred — you help us identify areas where updated imagery collection is needed.
Due to the significant technical complexities of global imagery acquisition, the following limitations apply:
- No guaranteed updates: Submitting a request does not guarantee that new imagery will be updated for that specific location.
- No specific timelines: We can't provide estimated timelines for when a report might be addressed.
- No seasonal preferences: We can't fulfill requests for imagery captured during a specific season (for example, "winter only" or "leaf-off" views).
- No financial credits: We don't offer credits or payment for reporting outdated imagery.
Submit a report
To submit a report go to Help
Request imagery update.
To ensure your request is actionable for our team, follow these guidelines when using requesting imagery updates:
- Zoom in: The tool requires you to draw or select a polygon smaller than 169 km2 (approximately 13 x 13 km). To do so, zoom into the region requiring updates.
- Define the area: Use an existing polygon or draw a new one to highlight the region that has changed.
- Provide the date of change: Knowing when a change happened (for example, "more than a year ago") helps us decide whether to retrieve existing imagery from our archives or task new acquisition.
- Select a reason: Clearly identify whether the update is needed due to new buildings, road construction, or other image quality issues, like cloud cover.