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The following integration policies apply to the Reservations Business Link
integration.
Place Action policies
In order to ensure a consistent user experience when interacting with Place
Action links, all Place Action platform providers must adhere to the following
guidelines:
Place Action links must lead to a dedicated landing page for the merchant.
The links must not lead to the platform provider’s homepage or any other pages.
For in-person actions for businesses with multiple locations, place action links
must lead to a dedicated landing page for the specific location from Google
(unless otherwise exempt due to vertical-specific policies).
Place Action links must allow the user to complete the designated action.
For example, an ‘ordering’ link must allow the user to complete an order without
placing a phone call or going to another site or app.
The following categories are currently enabled for the Actions Center Business
Link and Redirect integrations:
Restaurants
Business offering online services
Retail merchants
Adherence to this policy will be proactively monitored on a regular basis.
Violation of the policy can result in perpetual removal of all Place Action
links provided by the platform provider.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-31 UTC."],[[["Place Action links must direct users to a dedicated merchant landing page for the specific location or service, enabling them to complete the desired action without redirection."],["Partners must adhere to the Actions Center's Support & maintenance guidelines and ensure user Personal Identification Information (PII) is not sent to Google without explicit consent or legal permission."],["The Reservations Business Link integration currently supports Restaurants, Businesses offering online services, and Retail merchants, and partners can upload inventory but only those within these categories will be displayed."],["Non-compliance with these policies will be monitored and can lead to the permanent removal of all Place Action links provided by the platform."]]],["Place Action links for merchant integrations must direct users to a dedicated landing page for the specific merchant or location, not the provider's homepage. These links must enable users to complete the intended action without redirection. Partners must adhere to the Actions Center's support and maintenance guidelines. Personal user data cannot be shared without consent. Eligible merchants for the integration include restaurants, online service providers, and retailers; other categories will not go live. Violations can lead to permanent removal of Place Action links.\n"]]