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You have the ability to set certain features related to your Actions Center
integration in Partner Portal under Configuration > Features. The features are
environment specific, so note that if you enable a feature in Sandbox, you will
also need to enable it in Production separately.
Please be judicious when setting or unsetting features and always consult with
your Google contact if you are unsure.
Editable Features
Enable availability checker
The availability checker is a tool that must be enabled in sandbox and
production before launch. This tool probes for stale slots by hitting the
availability checking booking server method (CheckAvailability,
BatchAvailabilityLookup). The availability
checker will not create bookings or orders. To meet the launch
criteria, error rates and unavailable rates need to be consistently low
for several days. The default availability checker rate of requests is
set to 1 QPS.
Indicate to users to contact partner directly regarding bookings
When the box is unchecked, the default experience will indicate to
users to contact the merchant directly regarding bookings. If you check
this box and specify a contact support url, then we will direct users to
your website as opposed to contacting the merchant directly. This setting is currently only applicable to partners in the Things-to-do vertical.
Enable special request box (Sandbox only)
This allows users to submit special requests as part of their booking
and is only available for certain integrations partners. For more
information on how to enable special request box, please follow this
tutorial.
This setting will be applied to all merchants in the integration and
can not be changed on a merchant by merchant basis. Consult with your
Google contact to enable this in PRODUCTION.
Change max party size
This feature is only applicable if you have Reservations inventory.
This feature allows you to customize the max party size to a value
between 1 to 20. The default max party size is 10. In addition to
changing this value, you will need to modify your integration (feeds,
booking server, and real-time updates) to accommodate the increased
party size you set. This setting will be applied to all Reservations
merchants in the integration and cannot be changed on a merchant by
merchant basis.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-01-30 UTC."],[[["Partner Portal's Configuration \u003e Features allows customization of Actions Center integration features, separately for Sandbox and Production environments."],["Availability checker, a tool for identifying stale booking slots, needs activation in both Sandbox and Production before launch and requires consistent low error and unavailability rates."],["Partners can direct users to their support website for booking inquiries, particularly for Things-to-do, by providing a contact support URL and enabling the corresponding setting."],["A special request box feature, allowing user input during booking, is available in Sandbox for specific partners and requires Google consultation for Production enablement."],["Customization of maximum party size, ranging from 1 to 20, is possible for Reservations inventory, impacting all integrated merchants and necessitating integration adjustments for the new limit."]]],["Partner Portal's Configuration \u003e Features allows setting environment-specific options for Actions Center integration. Key actions include enabling an availability checker in both sandbox and production, which tests for stale slots. You can also direct users to contact your support site instead of the merchant for \"Things-to-do\" bookings. Additionally, you can enable a special request box (sandbox only) or adjust the maximum party size for reservations, but changes affect all merchants. Always test in sandbox first.\n"]]