abuse_of_the_network_affiliate_spam_policy
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Account suspended due to policy violation: Affiliate spam
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Severity: critical
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abuse_of_the_network_arbitrage_policy
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Account suspended due to policy violation: Arbitrage
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Severity: critical
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abuse_of_the_network_delivery_issues_policy
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Account suspended due to policy violation: No online purchasing means - Delivery issues
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Severity: critical, error
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Details
Offer delivery to a physical address to all customers within your target countries.
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abuse_of_the_network_duplication_policy
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Account suspended due to policy violation: Duplication
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Severity: critical
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abuse_of_the_network_malware_policy
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Account suspended due to policy violation: Malware
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Severity: critical
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abuse_of_the_network_no_online_purchasing_means_policy
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Account suspended due to policy violation: No online purchasing means
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Severity: critical
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abuse_of_the_network_restricted_purchase_policy
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Account suspended due to policy violation: No online purchasing means - Restricted purchase
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Severity: error, critical
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abuse_of_the_network_spam_policy
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Account suspended due to policy violation: Spam
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Severity: critical
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abuse_of_the_network_user_cannot_purchase_policy
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Account suspended due to policy violation: No online purchasing means - User cannot purchase
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Severity: critical, error
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Details
Make sure people can fully check out (purchase a physical product and ship to a physical address) from any product landing page on your online store. The buy button must be working and easy-to-identify, and the landing page must load properly.
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adult_oriented_content_adult_policy
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Account suspended due to policy violation: Adult
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Severity: critical, error
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adult_oriented_content_sexplicit_policy
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Account suspended due to policy violation: Sexplicit
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Severity: critical
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alcoholic_beverages_alcohol_policy
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Account suspended due to policy violation: Alcohol
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Severity: critical, error
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arkansas_marketplace_law_policy
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Account suspended due to policy violation: Arkansas Marketplace Law
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Severity: critical
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cloaking
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Account suspended due to policy violation: Cloaking
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Severity: critical
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copyrighted_content_copyright_dmca_policy
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Account suspended due to policy violation: Copyright (DMCA)
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Severity: critical
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custom_label
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Account suspended due to policy violation: Misrepresentation
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Severity: critical
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dangerous_products_dangerous_knives_policy
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Account suspended due to policy violation: Dangerous Knives
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Severity: critical, error
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dangerous_products_explosives_policy
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Account suspended due to policy violation: Explosives
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Severity: critical
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dangerous_products_guns_and_parts_policy
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Account suspended due to policy violation: Guns & Parts
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Severity: critical, error
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dangerous_products_illegal_drugs_policy
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Account suspended due to policy violation: Illegal drugs
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Severity: critical, error
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dangerous_products_other_weapons_policy
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Account suspended due to policy violation: Other Weapons
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Severity: critical, error
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dangerous_products_tobacco_policy
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Account suspended due to policy violation: Tobacco
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Severity: critical, error
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data_quality_abuse_of_network_price_mismatch
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Account suspended due to violation of feed specification: Abuse of Network - Price Mismatch
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Severity: error
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data_quality_availability_checkout_mismatch_policy
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Account suspended due to violation of feed specification: AvailabilityCheckoutMismatch
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Severity: error, critical
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data_quality_availability_mismatch_policy
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Account suspended due to violation of feed specification: AvailabilityMismatch
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Severity: error, critical
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data_quality_condition_mismatch_policy
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Account suspended due to violation of feed specification: ConditionMismatch
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Severity: critical, error
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data_quality_different_product_landing_page_policy
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Account suspended due to violation of feed specification: DifferentProductLandingPage
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Severity: critical, error
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data_quality_generic_landing_page_policy
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Account suspended due to violation of feed specification: GenericLandingPage
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Severity: critical, error
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data_quality_image_link_promotional_text_policy
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Account suspended due to violation of feed specification: ImageLinkPromotionalText
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Severity: critical
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data_quality_image_robots_txt_policy
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Account suspended due to violation of feed specification: ImageRobotsTxt
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Severity: error
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data_quality_installment_mismatch_policy
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Account suspended due to violation of feed specification: InstallmentMismatch
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Severity: error
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data_quality_language_mismatch_policy
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Account suspended due to violation of feed specification: LanguageMismatch
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Severity: critical, error
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|
data_quality_missing_vat_policy
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Account suspended due to violation of feed specification: MissingVat
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Severity: critical, error
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data_quality_price_checkout_mismatch_policy
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Account suspended due to violation of feed specification: PriceCheckoutMismatch
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Severity: error, critical
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data_quality_price_mismatch_policy
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Account suspended due to violation of feed specification: PriceMismatch
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Severity: error, critical
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data_quality_shipping_data_quality_minimum_order_value_policy
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Account suspended due to violation of feed specification: MinimumOrderValue
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Severity: critical, error
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data_quality_subscription_mismatch_policy
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Account suspended due to violation of feed specification: SubscriptionMismatch
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Severity: error, critical
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data_quality_unsupported_currency_policy
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Account suspended due to violation of feed specification: UnsupportedCurrency
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Severity: critical, error
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data_quality_wrong_shipping_policy
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Account suspended due to violation of feed specification: WrongShipping
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Severity: critical, error
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data_quality_wrong_tax_policy
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Account suspended due to violation of feed specification: WrongTax
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Severity: error, critical
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editorial_and_professional_standards_checkout_incomplete_policy
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Account suspended due to policy violation: Checkout incomplete
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Severity: critical, error
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editorial_and_professional_standards_destination_url_down_policy
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Account suspended due to policy violation: Destination URL down
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Severity: critical, error
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Details
Make sure that all of your landing pages can load on multiple browsers in all locations and aren't under construction. You can use a tool like Geopeeker to check your landing pages.
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editorial_and_professional_standards_login_required_policy
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Account suspended due to policy violation: Login required
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Severity: critical, error
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editorial_and_professional_standards_needs_improvement
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Account suspended due to policy violation: Needs Improvement
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Severity: critical
|
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Details
Make sure your online store is fully functional and customized for your business and products. Remove any placeholder images, sample or generic text, or broken links.
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editorial_and_professional_standards_parked_domain_policy
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Account suspended due to policy violation: Parked domain
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Severity: critical
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Details
Make sure people can see your actual products (not links to products on another online store) on your website. If your website registration expired, renew it to fix this issue.
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gambling_related_content_online_gaming_or_gambling_policy
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Account suspended due to policy violation: Online Gaming or Gambling
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Severity: critical, error
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healthcare_and_medicine_forbidden_content_policy
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Account suspended due to policy violation: Healthcare and Medicine - Forbidden Content
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Severity: critical, error
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healthcare_and_medicine_forbidden_content_policy
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Account suspended due to policy violation: Rogue pharma
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Severity: critical
|
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healthcare_and_medicine_restricted_policy
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Account suspended due to policy violation: Healthcare and Medicine - Restricted
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Severity: critical
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home_page_issue
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Website not claimed/Website URL not provided
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Severity: critical
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irresponsible_data_collection_and_use_checkout_unsecure_policy
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Account suspended due to policy violation: Checkout unsecure
|
Severity: critical
|
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irresponsible_data_collection_and_use_information_harvesting_policy
|
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Account suspended due to policy violation: Information harvesting
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Severity: critical
|
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lia_mhlsf_basic_availability_mismatch
|
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Account suspended due to inconsistent availabilities between your basic merchant hosted local storefront and your local product inventory feed.
|
Severity: error
|
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lia_mhlsf_full_availability_mismatch
|
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Account warned due to inconsistent availabilities between your full merchant hosted local shop front and your local product inventory feed.
|
Severity: critical
|
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local_legal_requirements_hazardous_materials_policy
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Account suspended due to policy violation: Hazardous materials
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Severity: critical
|
|
local_legal_requirements_illegal_products_policy
|
|
Account suspended due to policy violation: Illegal Products
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Severity: critical, error
|
|
local_legal_requirements_live_animals_policy
|
|
Account suspended due to policy violation: Live Animals
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Severity: critical
|
|
marketplaces_individual_marketplace_account_policy
|
|
Account suspended due to policy violation: Individual Marketplace account
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Severity: critical
|
|
marketplaces_marketplace_not_in_mca_policy
|
|
Account suspended due to policy violation: Marketplace not in MCA
|
Severity: critical
|
|
merchant_image_rejected
|
|
The 1:1 logo that you uploaded contains errors or does not conform to our logo requirements
|
Severity: error
|
|
merchant_quality_low
|
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Account isn't eligible for enhanced free listings
|
Severity: error
|
|
misrepresentation_of_self_or_products_false_representation_policy
|
|
Account suspended due to policy violation: False representation
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Severity: critical
|
|
misrepresentation_of_self_or_products_insufficient_contact_info_policy
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|
Account suspended due to policy violation: User safety - Insufficient contact information
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Severity: critical, error
|
|
Details
Show at least 1 of the following contact methods on your online store (ideally in the footer): business address, phone number, email, contact form, social media account. Also add your business address and phone number on the "Business information" page in Merchant Center.
|
|
misrepresentation_of_self_or_products_insufficient_payment_info_policy
|
|
Account suspended due to policy violation: User safety - Insufficient payment information
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Severity: critical, error
|
|
Details
Accept at least 1 payment method (like credit card), and clearly show the full cost of a purchase to people before and after checkout.
|
|
misrepresentation_of_self_or_products_missing_refund_policy_policy
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Account suspended due to policy violation: Missing refund policy
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Severity: critical, error
|
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Details
Show a clear return and refund policy on your online store and in the same language as your online store before checkout. Customers may want to know your return process, refund process, and customer requirements (return window, product condition, reason for return). If you don't accept returns or refunds, clearly state that on your online store.
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misrepresentation_of_self_or_products_unacceptable_business_practice_policy
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Account suspended due to policy violation: Misrepresentation
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Severity: critical
|
|
Details
Show at least one (1) of the following contact methods on your online store (ideally in the footer): business address, phone number, email, contact form, social media business profile. Also add your business address and phone number on the "Business information" page in Merchant Center.
|
|
misrepresentation_of_self_or_products_unsupported_payment_methods_policy
|
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Account suspended due to policy violation: User safety - Unsupported payment methods
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Severity: critical, error
|
|
misrepresentation_of_self_or_products_user_safety_policy
|
|
Account suspended due to policy violation: User safety
|
Severity: critical
|
|
missing_ad_words_link
|
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No Google Ads account linked/Pending Google Ads account link request
|
Severity: error
|
|
no_country_presence
|
|
Account suspended due to policy violation: No Country Presence
|
Severity: critical
|
|
offensive_or_inappropriate_content_endangered_species_policy
|
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Account suspended due to policy violation: Endangered Species
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Severity: critical, error
|
|
offensive_or_inappropriate_content_human_remains_policy
|
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Account suspended due to policy violation: Human remains
|
Severity: critical
|
|
offensive_or_inappropriate_content_offensive_content_policy
|
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Account suspended due to policy violation: Offensive content
|
Severity: critical
|
|
offensive_or_inappropriate_content_sensitive_issues_policy
|
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Account suspended due to policy violation: Sensitive issues
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Severity: critical
|
|
pending_address_and_phone
|
|
You need to enter your business address and phone number
|
Severity: critical
|
|
Details
Verify a valid phone number for your business
|
|
pending_phone_verification
|
|
Your phone number needs to be verified
|
Severity: critical
|
|
Details
Go to the business information page to verify your business phone number
|
|
products_that_enable_dishonest_behavior_hacking_policy
|
|
Account suspended due to policy violation: Hacking
|
Severity: critical, error
|
|
prohibited_content_academic_aids_policy
|
|
Account suspended due to policy violation: Academic Aids
|
Severity: critical
|
|
prohibited_content_counterfeit
|
|
Account suspended due to policy violation: Counterfeit
|
Severity: critical
|
|
prohibited_content_customizable_goods
|
|
Account suspended due to policy violation: Customizable Goods
|
Severity: critical
|
|
prohibited_content_digital_goods
|
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Account suspended due to policy violation: Digital Goods
|
Severity: critical
|
|
prohibited_content_ebooks
|
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Account suspended due to policy violation: EBooks
|
Severity: critical
|
|
prohibited_content_fireworks_policy
|
|
Account suspended due to policy violation: Fireworks
|
Severity: critical
|
|
prohibited_content_information_products_russia_policy
|
|
Account suspended due to policy violation: Information Products Russia
|
Severity: critical
|
|
prohibited_content_marketplace
|
|
Account suspended due to policy violation: Marketplace
|
Severity: critical
|
|
prohibited_content_misinformation
|
|
Account suspended due to policy violation: Misinformation
|
Severity: critical
|
|
prohibited_content_refurbished_goods
|
|
Account suspended due to policy violation: Refurbished Goods
|
Severity: critical
|
|
prohibited_content_stolen_property_policy
|
|
Account suspended due to policy violation: Stolen Property
|
Severity: critical
|
|
prohibited_content_traffic_devices_policy
|
|
Account suspended due to policy violation: Traffic Devices
|
Severity: critical
|
|
prohibited_content_used_goods
|
|
Account suspended due to policy violation: Used Goods
|
Severity: critical
|
|
prohibited_content_weapons_policy
|
|
Account suspended due to policy violation: Weapons
|
Severity: critical
|
|
spam_or_ads_product_bundling_policy
|
|
Account suspended due to policy violation: Product Bundling
|
Severity: critical
|
|
unsafe_website_domain
|
|
Account suspended due to policy violation: Unsafe Website Domain
|
Severity: critical
|
|
unsupported_shopping_content_immovable_property_policy
|
|
Account suspended due to policy violation: Immovable Property
|
Severity: critical, error
|
|
unsupported_shopping_content_requires_additional_software_policy
|
|
Account suspended due to policy violation: Requires additional software
|
Severity: critical
|
|
unsupported_shopping_content_services_policy
|
|
Account suspended due to policy violation: Services
|
Severity: critical, error
|
|
unsupported_shopping_content_subscriptions_policy
|
|
Account suspended due to policy violation: Subscriptions
|
Severity: critical, error
|
|
unsupported_shopping_content_time_sensitivity_policy
|
|
Account suspended due to policy violation: Time sensitivity
|
Severity: critical
|
|
unsupported_shopping_content_vehicles_policy
|
|
Account suspended due to policy violation: Vehicles
|
Severity: critical, error
|
|
unsupported_shopping_content_wholesale_currency_policy
|
|
Account suspended due to policy violation: Wholesale currency
|
Severity: critical, error
|
|