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The Things to do platform is committed to providing users with the highest
quality products. Both algorithms and a team of experts review products
submitted to the platform to ensure that they meet the rigorous standards.
When a product issue is identified, the product is taken down immediately.
The take down process follows those steps:
Step 1: The product is reviewed either automatically or manually.
Step 2: If an issue is identified, the product is taken down and the issue
appears in the Action Center.
Step 3: You can identify the issue and details on how to fix it on the product
details page in the Action Center.
Step 4: The issue is fixed and the feed is updated.
Step 5: You can start the "Request review" process in the TTD Center. You
have to choose one of the options:
I fixed the issue
I disagree with the issue (if this is chosen, an additional explanation is
required)
Step 6: The product is then sent for review.
Step 7: The outcome of the review process is visible in the TTD Center. If the
review was approved, the product is enabled and the issue doesn't appear
anymore. If the review was denied, the product remains taken down. Another
review can be requested.
If you have more questions about the types of issues and how to fix them,
check the "List of all product issues"
article. If you have any questions about this process, contact our
support team.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-31 UTC."],[[["The Things to do platform prioritizes high-quality products by employing both automated and manual reviews to identify and address issues."],["Products with identified issues are immediately taken down and displayed in the Action Center, providing details for resolution."],["After fixing an issue, partners must initiate a \"Request review\" process through the TTD Center for product re-enablement."],["The review outcome is visible in the TTD Center, indicating either product approval and issue removal or denial with an option for another review request."],["Comprehensive information on product issue types and resolution steps is available in the \"List of all product issues\" article, with support accessible for further inquiries."]]],["Products on the Things to do platform undergo automatic or manual review. If an issue is found, the product is taken down, and the issue details are displayed in the Action Center. After fixing the problem and updating the feed, a \"Request review\" process is initiated, choosing between \"I fixed the issue\" or \"I disagree with the issue\". The product is then reviewed; approval results in re-enablement, while denial keeps it disabled, but a new review can be requested.\n"]]