Reservations Waitlists Integration Policies

The following integration policies apply to the Reservations Waitlists integration.

Dining Policies

To ensure a consistent experience for consumers, merchants, and partners using Actions Center, Reservations Waitlists inventory must adhere to the appropriate guidelines. Failure to adhere to these policies will lead to suspension of your Reservations Waitlists integration.


For partners enabling online Reservations Waitlists, the partners should follow the guidelines:

  • Partners must provide accurate and up-to-date wait times.
  • Partners must be able to send confirmation and status updates to users via SMS.