Remove inventory

  • Use a Transaction message to remove unavailable property or itinerary combinations from inventory, typically when a hotel is fully booked.

  • Within the Transaction message's <Result> element, set <Unavailable> with a reason, and set <Taxes> and <OtherFees> to "0" for each itinerary to be removed.

  • Setting the <Baserate> to "-1" in the Transaction message for unavailable itineraries is optional.

  • To remove a Room Bundle, delete the <RoomBundle> element from the <Result>.

If a property or itinerary combination is unavailable, you can remove it with a Transaction message. You typically use this option when a hotel is fully booked for a given night or series of nights.

Remove inventory with a Transaction message

To remove specific property or itineraries from inventory, use a Transaction message in the root element <Transaction>.

In the Transaction message, specify the following settings for each itinerary you want to remove in the <Result> element:

  1. Set <Unavailable> with the reason child element, for example,<NoVacancy>.
  2. Set <Taxes> to "0"
  3. Set <OtherFees> to "0"

Optional: Set <Baserate> to "-1"

The following example removes several itineraries, for example, remove 1-night stays for several different dates for hotel "1123581321" from inventory:

<?xml version="1.0" encoding="UTF-8"?>
<Transaction timestamp="2023-05-23T16:20:00-04:00" id="42">
  <Result>
    <Property>1123581321</Property>
    <Checkin>2023-05-23</Checkin>
    <Nights>1</Nights>
    <Unavailable>
      <NoVacancy/>
    </Unavailable>
    <Tax currency="USD">0</Tax>
    <OtherFees currency="USD">0</OtherFees>
  </Result>
  <Result>
    <Property>1123581321</Property>
    <Checkin>2023-05-24</Checkin>
    <Nights>1</Nights>
    <Unavailable>
      <NoVacancy/>
    </Unavailable>
    <Tax currency="USD">0</Tax>
    <OtherFees currency="USD">0</OtherFees>
  </Result>
  <!---Sending <Baserate> is optional with <Unavailable> -->
  <Result>
    <Property>1123581321</Property>
    <Checkin>2023-05-25</Checkin>
    <Nights>1</Nights>
    <Baserate currency="USD">-1</Baserate>
    <Unavailable>
      <NoVacancy/>
    </Unavailable>
    <Tax currency="USD">0</Tax>
    <OtherFees currency="USD">0</OtherFees>
  </Result>
</Transaction>

As this example shows, you must explicitly set the <Unavailable> with the reason for each itinerary (combinations of check-in dates and number of nights) for which the room is unavailable. In addition, you must set the <Taxes> and <OtherFees> to 0. Setting <Baserate> to -1 is optional.

To remove a Room Bundle, delete the <RoomBundle> element from the <Result>.

For more information, see Room Bundle removal.