对话退出 (Dialogflow)

在 Dialogflow 中探索

点击继续，将我们的对话退出示例导入 Dialogflow 中。然后，按照 部署和测试示例的步骤如下：

  1. 输入代理名称并为示例创建新的 Dialogflow 代理。
  2. 代理导入完成后，点击转到代理 (Go to agent)。
  3. 在主导航菜单中，前往 Fulfillment。
  4. 启用内嵌编辑器，然后点击部署。编辑器包含示例 代码。
  5. 在主导航菜单中，前往 Integrations（集成），然后点击 Google Google 助理。
  6. 在显示的模态窗口中，启用 Auto-preview changes（自动预览更改），然后点击 Test（测试） 打开 Actions 模拟器。
  7. 在模拟器中，输入 Talk to my test app 以测试该示例！
<ph type="x-smartling-placeholder"></ph> 继续

每当用户想在对话过程中退出时，都可以这样说：

  • “退出”
  • “取消”
  • “停止”
  • “不用了”
  • 再见

默认情况下，Google 助理会退出你的对话并播放耳标。 要改变这种行为，您可以选择接收 可用于清理执行方式逻辑并最后一次响应用户。 您的最终响应必须是一条简单响应 其 textToSpeech 和 displayText 值的长度上限为 60 个字符。

对话退出请求允许的最长执行时间为 2 秒；如果否 收到回应时，系统会以默认退出耳标结束对话。 如果您的自定义取消响应失败（由于超出字符数限制， 响应类型不正确等），对话也会以默认退出耳标结束。

Dialogflow

若要接收对话退出事件，请执行以下操作：

  1. 在左侧导航栏中，点击意图菜单项旁边的 + 图标。
  2. 为 intent 命名（如 Exit Conversation），然后点击 Events 部分。
  3. 在添加事件字段中输入 actions_intent_CANCEL。
  4. 您可以在响应 (Response) 下指定响应，也可以自行设置针对 将此 intent 添加到网络钩子代码中。
  5. 启用将此 intent 设为对话结束。
  6. 点击保存。
  7. 在左侧导航栏中，点击集成。
  8. 选择 Google 助理，然后依次点击更新草稿和测试 确保这些更改已反映在项目中

当用户请求退出对话时，系统会触发您创建的意图， 响应返回给用户。对于 下面是一些使用客户端库处理 取消意图并返回响应。

Node.js

const {dialogflow} = require('actions-on-google');
const functions = require('firebase-functions');

const app = dialogflow({debug: true});

app.intent('Exit Conversation', (conv) => {
  conv.close(`Okay, talk to you next time!`);
});

exports.dialogflowFirebaseFulfillment = functions.https.onRequest(app);
index.js

Java

package com.example;

import com.google.actions.api.ActionRequest;
import com.google.actions.api.ActionResponse;
import com.google.actions.api.DialogflowApp;
import com.google.actions.api.ForIntent;
import com.google.actions.api.response.ResponseBuilder;

public class MyActionsApp extends DialogflowApp {

  @ForIntent("Exit Conversation")
  public ActionResponse exit(ActionRequest request) {
    ResponseBuilder responseBuilder = getResponseBuilder(request);
    responseBuilder.add("Okay, talk to you next time!");
    responseBuilder.endConversation();
    return responseBuilder.build();
  }
}
MyActionsApp.java

请求 JSON

请注意，下面的 JSON 描述的是 webhook 请求。

{
  "responseId": "e0c9d47f-aa99-4d03-bd48-a64c79e9c2a2-712767ed",
  "queryResult": {
    "queryText": "actions_intent_CANCEL",
    "parameters": {},
    "allRequiredParamsPresent": true,
    "fulfillmentText": "Webhook failed for intent: Exit Conversation",
    "fulfillmentMessages": [
      {
        "text": {
          "text": [
            "Webhook failed for intent: Exit Conversation"
          ]
        }
      }
    ],
    "outputContexts": [
      {
        "name": "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_audio_output"
      },
      {
        "name": "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_media_response_audio"
      },
      {
        "name": "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_account_linking"
      },
      {
        "name": "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_screen_output"
      },
      {
        "name": "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_capability_web_browser"
      },
      {
        "name": "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/google_assistant_input_type_keyboard"
      },
      {
        "name": "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0/contexts/actions_intent_cancel"
      }
    ],
    "intent": {
      "name": "projects/df-exits-kohler/agent/intents/b506991f-ad7a-4c4b-8adc-5e6c62727381",
      "displayName": "Exit Conversation"
    },
    "intentDetectionConfidence": 1,
    "languageCode": "en"
  },
  "originalDetectIntentRequest": {
    "source": "google",
    "version": "2",
    "payload": {
      "user": {
        "locale": "en-US",
        "userVerificationStatus": "VERIFIED"
      },
      "conversation": {
        "conversationId": "ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0",
        "type": "ACTIVE",
        "conversationToken": "[]"
      },
      "inputs": [
        {
          "intent": "actions.intent.CANCEL",
          "rawInputs": [
            {
              "inputType": "KEYBOARD",
              "query": "cancel"
            }
          ]
        }
      ],
      "surface": {
        "capabilities": [
          {
            "name": "actions.capability.AUDIO_OUTPUT"
          },
          {
            "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
          },
          {
            "name": "actions.capability.ACCOUNT_LINKING"
          },
          {
            "name": "actions.capability.SCREEN_OUTPUT"
          },
          {
            "name": "actions.capability.WEB_BROWSER"
          }
        ]
      },
      "availableSurfaces": [
        {
          "capabilities": [
            {
              "name": "actions.capability.SCREEN_OUTPUT"
            },
            {
              "name": "actions.capability.WEB_BROWSER"
            },
            {
              "name": "actions.capability.AUDIO_OUTPUT"
            }
          ]
        }
      ]
    }
  },
  "session": "projects/df-exits-kohler/agent/sessions/ABwppHGVnlRtMz1RhGGmDOSlCFAbc2QaM12xYtw0raWvv-R5GYM6tkqiVOpIOexm_LTBCvmARwpbZ_onRuX0"
}

响应 JSON

请注意，下面的 JSON 描述的是 webhook 响应。

{
  "payload": {
    "google": {
      "expectUserResponse": false,
      "richResponse": {
        "items": [
          {
            "simpleResponse": {
              "textToSpeech": "Okay, talk to you next time!"
            }
          }
        ]
      }
    }
  }
}

Actions SDK

如需接收对话退出 intent，请执行以下操作：

  1. 在操作包内的 conversations 对象中，声明 您希望接收 actions.intent.CANCEL intent 每当用户想要在对话过程中退出时。

    {
  a"ctions:" [
    {
      d"escription:" D"efault Welcome Intent,"
      n"ame:" M"AIN,"
      f"ulfillment:" {
        c"onversationName:" c"onversation_1
"      },
      i"ntent:" {
        n"ame:" a"ctions.intent.MAIN
"      }
    }
  ],
  c"onversations:" {
    c"onversation_1:" {
      n"ame:" c"onversation_1,"
      u"rl:" Y"OUR_ENDPOINT_URL,"
      i"nDialogIntents:" [
        {
          n"ame:" a"ctions.intent.CANCEL
"        }
      ]
    }
  }
}a
    ction.json

  2. 收到 actions.intent.CANCEL 的请求后 intent，清理您想要的所有 fulfillment 逻辑，并返回一个 提供适当的退出短语例如，以下是一些执行方式代码 使用客户端库处理取消 intent 的代码。

    Node.js

    const {actionssdk} = require('actions-on-google');
const functions = require('firebase-functions');

const app = actionssdk({debug: true});

app.intent('actions.intent.MAIN', (conv) => {
  conv.ask(`Hi! Try saying 'exit' or 'cancel'`);
});

app.intent('actions.intent.TEXT', (conv, input) => {
  conv.ask(`You said ${input}`);
  conv.ask(`Try saying 'exit' or 'cancel'`);
});

app.intent('actions.intent.CANCEL', (conv) => {
  conv.close(`Okay, talk to you next time!`);
});

exports.dialogflowFirebaseFulfillment = functions.https.onRequest(app);
    index.js

    Java

    package com.example;

import com.google.actions.api.ActionRequest;
import com.google.actions.api.ActionResponse;
import com.google.actions.api.ActionsSdkApp;
import com.google.actions.api.ConstantsKt;
import com.google.actions.api.ForIntent;
import com.google.actions.api.response.ResponseBuilder;
import com.google.actions.api.response.helperintent.Confirmation;
import com.google.actions.api.response.helperintent.DateTimePrompt;
import com.google.actions.api.response.helperintent.Permission;
import com.google.actions.api.response.helperintent.Place;
import com.google.api.services.actions_fulfillment.v2.model.DateTime;
import com.google.api.services.actions_fulfillment.v2.model.Location;

public class MyActionsApp extends ActionsSdkApp {

  @ForIntent("actions.intent.MAIN")
  public ActionResponse welcome(ActionRequest request) {
    ResponseBuilder responseBuilder = getResponseBuilder(request);
    responseBuilder.add("Hi! Try saying 'exit' or 'cancel'");
    return responseBuilder.build();
  }

  @ForIntent("actions.intent.TEXT")
  public ActionResponse fallback(ActionRequest request) {
    ResponseBuilder responseBuilder = getResponseBuilder(request);
    responseBuilder.add("You said " + request.getRawInput().getQuery());
    responseBuilder.add("Try saying 'exit' or 'cancel'");
    return responseBuilder.build();
  }

  @ForIntent("actions.intent.CANCEL")
  public ActionResponse exit(ActionRequest request) {
    ResponseBuilder responseBuilder = getResponseBuilder(request);
    responseBuilder.add("Okay, talk to you next time!");
    responseBuilder.endConversation();
    return responseBuilder.build();
  }

}
    MyActionsApp.java

    请求 JSON

    请注意，下面的 JSON 描述的是 webhook 请求。

    {
  "user": {
    "locale": "en-US",
    "userVerificationStatus": "VERIFIED"
  },
  "conversation": {
    "conversationId": "ABwppHEtH6XptryyLGWDBOVnLgy8EkOclTPETd4lcLh_f6ghQAzzg0seUuq3YocyFT8B17N6AGD6YPPjQw5CXBM",
    "type": "NEW"
  },
  "inputs": [
    {
      "intent": "actions.intent.CANCEL",
      "rawInputs": [
        {
          "inputType": "KEYBOARD",
          "query": "exit"
        }
      ]
    }
  ],
  "surface": {
    "capabilities": [
      {
        "name": "actions.capability.SCREEN_OUTPUT"
      },
      {
        "name": "actions.capability.ACCOUNT_LINKING"
      },
      {
        "name": "actions.capability.MEDIA_RESPONSE_AUDIO"
      },
      {
        "name": "actions.capability.AUDIO_OUTPUT"
      },
      {
        "name": "actions.capability.WEB_BROWSER"
      }
    ]
  },
  "availableSurfaces": [
    {
      "capabilities": [
        {
          "name": "actions.capability.AUDIO_OUTPUT"
        },
        {
          "name": "actions.capability.SCREEN_OUTPUT"
        },
        {
          "name": "actions.capability.WEB_BROWSER"
        }
      ]
    }
  ]
}

    响应 JSON

    请注意，下面的 JSON 描述的是 webhook 响应。

    {
  "expectUserResponse": false,
  "finalResponse": {
    "richResponse": {
      "items": [
        {
          "simpleResponse": {
            "textToSpeech": "Okay, talk to you next time!"
          }
        }
      ]
    }
  }
}