Access issues
Here are a few troubleshooting steps to follow if you have any access issues with the Actions Center Partner Portal:
- Confirm that you're signed in with an account that has the correct access level.
- Confirm that it's the only account you're signed in to. If you sign in with a different account and then use the Switch user feature to sign in to the approved Google Account, you may continue to have access issues.
- Clear the browser cache and cookies.
- Use an incognito or a private window in the browser.
- Sign out of Google Accounts from all the browsers and sign in again with your Google Account.
- Confirm that the Google Workspace administrator has enabled the Partner Dash.
- If you're still unable to access, ask someone else from your company to open a case in contact support. If no one is able to access, please reach out to your Google point of contact.
Send feedback and report problems
If you identify any problems with the Partner Portal, you can click the Send Feedback link to provide feedback to the Actions Center team. The link appears at the lower-left corner of the main menu.
Help and Support
The "Help and Support" tab within the Partner Portal contains links to resources and documentation associated with the Actions Center program.