Los comercios son responsables de cumplir con las políticas de las fichas gratuitas. Google Shopping se reserva el derecho de aplicar estas políticas y responder según corresponda si detectamos contenido o comportamientos que las infrinjan.
get
Puedes usar el método freelistingprogram.get para obtener el estado actual de tus fichas gratuitas. Este método requiere tu merchantID y devuelve una instancia de freelistingprogramstatus con el estado de aprobación actual y la elegibilidad para la revisión. Si tus fichas gratuitas están inscritas en varias regiones, get devuelve un recurso freelistingprogramstatus para cada región.
GET https://shoppingcontent.googleapis.com/content/v2.1/merchantId/freelistingprogram
Esta es una respuesta de ejemplo:
{"globalState":"NOT_ENABLED","regionStatuses":[{"regionCodes":["US"],"eligibilityStatus":"DISAPPROVED","reviewIssues":["editorial_and_professional_standards_destination_url_down_policy"],"onboardingIssues":["home_page_issue"],"disapprovalDate":"2013-02-25","reviewEligibilityStatus":"INELIGIBLE","reviewIneligibilityReason":"IN_COOLDOWN_PERIOD","reviewIneligibilityReasonDescription":"Cool down applies: Wait for one-week cool-down period to end before you can request a review from Google. End of cool down is 2013-02-30","reviewIneligibilityReasonDetails":{"cooldownTime":"2013-02-30"}}]}
Hay tres casos en los que un problema tiene la gravedad WARNING:
Advertencias que se convierten en rechazos si no las resuelves antes de la fecha límite
Advertencias que no tienen fecha límite ni se convierten en rechazos, pero limitan las impresiones de tus productos
Advertencias que no tienen fecha límite y no afectan las impresiones de tus productos.
Este método devuelve errores y advertencias si requieren acciones para resolverse, si se convertirán en rechazos o si afectan las impresiones. Usa los estados de la cuenta para ver todos los problemas que afectan a una cuenta, independientemente de su gravedad.
requestreview
Algunos problemas requieren una revisión de tus fichas gratuitas. Puedes usar el método freelistingprogram.requestreview para solicitar una revisión después de realizar cambios. Este método requiere tu merchantId y regionCode, y muestra un cuerpo de respuesta vacío si se completa correctamente.
Antes de solicitar una revisión, debes hacer lo siguiente:
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Falta la información que necesito","missingTheInformationINeed","thumb-down"],["Muy complicado o demasiados pasos","tooComplicatedTooManySteps","thumb-down"],["Desactualizado","outOfDate","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Problema con las muestras o los códigos","samplesCodeIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-08-13 (UTC)"],[[["\u003cp\u003eThe Merchant API is the new version of the Content API for Shopping and represents the future of the platform.\u003c/p\u003e\n"],["\u003cp\u003eYou can use the \u003ccode\u003efreelistingprogram.get\u003c/code\u003e method to check the status of your free listings, including approval status and review eligibility.\u003c/p\u003e\n"],["\u003cp\u003eSome issues with free listings may require a review, which can be requested using the \u003ccode\u003efreelistingprogram.requestreview\u003c/code\u003e method after addressing any identified problems.\u003c/p\u003e\n"],["\u003cp\u003eMerchants are responsible for adhering to free listing policies, and Google Shopping reserves the right to enforce these policies.\u003c/p\u003e\n"],["\u003cp\u003eTo view comprehensive account information and issues, including those beyond free listings, refer to the Account Statuses guide.\u003c/p\u003e\n"]]],["The Merchant API's beta version is introduced as the future of the Content API for Shopping. Merchants can check the status of free listings per region using `freelistingprogram.get`, which returns approval status and eligibility. The `freelistingprogram.requestreview` method allows merchants to request a review of their free listings program for a specific region after resolving issues and meeting specific requirements like providing address, phone, website and uploading products. Warnings of various severity may impact product impressions. A general review of account statuses is available.\n"],null,["# Free listings\n\nYou can use [`freelistingprogram.get`](/shopping-content/reference/rest/v2.1/freelistingsprogram/get) to\nget the current status of [free\nlistings](//support.google.com/merchants/answer/9199328) for a specific region.\n\nSee the [Shopping ads guide](/shopping-content/guides/review-shopping-ads) for\nproblems with your [Shopping ads](/google-ads/api/docs/shopping-ads/overview),\nand the [Account Statuses guide](/shopping-content/guides/accountstatuses) for\naccount information and issues.\n\nMerchants are responsible for complying with the [free\nlistings](//support.google.com/merchants/answer/9261529) policies. Google\nShopping reserves the right to enforce these policies and respond appropriately\nif we find content or behavior that violates these policies.\n\nget\n---\n\nYou can use the\n[`freelistingprogram.get`](/shopping-content/reference/rest/v2.1/freelistingsprogram/get) method to get\nthe current status of your free listings. This method requires your `merchantID`\nand returns an instance of\n[`freelistingprogramstatus`](/shopping-content/reference/rest/v2.1/freelistingsprogram) with the current\napproval status and review eligibility. If your free listings are enrolled in\nmultiple regions, `get` returns a `freelistingprogramstatus` resource for each\nregion. \n\n GET https://shoppingcontent.googleapis.com/content/v2.1/\u003cvar translate=\"no\"\u003emerchantId\u003c/var\u003e/freelistingprogram\n\nHere's a sample response: \n\n {\n \"globalState\": \"NOT_ENABLED\",\n \"regionStatuses\": [\n {\n \"regionCodes\": [\n \"US\"\n ],\n \"eligibilityStatus\": \"DISAPPROVED\",\n \"reviewIssues\": [\n \"editorial_and_professional_standards_destination_url_down_policy\"\n ],\n \"onboardingIssues\": [\n \"home_page_issue\"\n ],\n \"disapprovalDate\": \"2013-02-25\",\n \"reviewEligibilityStatus\": \"INELIGIBLE\",\n \"reviewIneligibilityReason\": \"IN_COOLDOWN_PERIOD\",\n \"reviewIneligibilityReasonDescription\": \"Cool down applies: Wait for one-week cool-down period to end before you can request a review from Google. End of cool down is 2013-02-30\",\n \"reviewIneligibilityReasonDetails\": {\n \"cooldownTime\": \"2013-02-30\"\n }\n }\n ]\n }\n\nThere are three cases where an issue has the severity `WARNING`:\n\n- Warnings that turn into disapprovals if you don't resolve them by the deadline.\n- Warnings that don't have a deadline or turn into disapprovals, but limit the impressions for your products.\n- Warnings that don't have a deadline and don't impact the impressions for your products.\n\nThis method returns errors and warnings if they require action to resolve, will\nbecome disapprovals, or impact impressions. Use [account\nstatuses](/shopping-content/guides/accountstatuses) to view all issues impacting\nan account, regardless of severity.\n\nrequestreview\n-------------\n\n| **Deprecated:** We recommend using the [Merchant Support\n| service](/shopping-content/guides/merchant-support) to view the status and request reviews of your products and account.\n\nSome issues require a review of your free listings. You can use the\n[`freelistingprogram.requestreview`](/shopping-content/reference/rest/v2.1/freelistingsprogram/requestreview)\nmethod to request a review after making changes. This method requires your\n`merchantId` and\n[`regionCode`](https://en.wikipedia.org/wiki/ISO_3166-1_alpha-2), and returns an\nempty response body if completed successfully.\n\nYou need to do the following before you can request a review:\n\n- Have an [address](/shopping-content/reference/rest/v2.1/accounts#AccountAddress).\n- [Verify a phone number](/shopping-content/guides/phoneverification).\n- [Claim a website](//support.google.com/merchants/answer/176793).\n- [Upload products](/shopping-content/guides/products/overview).\n\n**Note:** The review is of your entire free listings program for a specific region. Fix all issues for that region then raise a single review request. \n\n POST https://shoppingcontent.googleapis.com/content/v2.1/\u003cvar translate=\"no\"\u003emerchantId\u003c/var\u003e/freelistingsprogram/requestreview\n\nAfter a successful request, the `eligibilityStatus`of your account changes to\n`PENDING_REVIEW`."]]