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You have the ability to set certain features related to your Actions Center
integration in Partner Portal under Configuration > Features. The features are
environment specific, so note that if you enable a feature in Sandbox, you will
also need to enable it in Production separately.
Please be judicious when setting or unsetting features and always consult with
your Google contact if you are unsure.
Editable Features
Enable availability checker
The availability checker is a tool that must be enabled in sandbox and
production before launch. This tool probes for stale slots by hitting the
availability checking booking server method (CheckAvailability,
BatchAvailabilityLookup). The availability
checker will not create bookings or orders. To meet the launch
criteria, error rates and unavailable rates need to be consistently low
for several days. The default availability checker rate of requests is
set to 1 QPS.
Indicate to users to contact partner directly regarding bookings
When the box is unchecked, the default experience will indicate to
users to contact the merchant directly regarding bookings. If you check
this box and specify a contact support url, then we will direct users to
your website as opposed to contacting the merchant directly. This setting is currently only applicable to partners in the Things-to-do vertical.
Enable special request box (Sandbox only)
This allows users to submit special requests as part of their booking
and is only available for certain integrations partners. For more
information on how to enable special request box, please follow this
tutorial.
This setting will be applied to all merchants in the integration and
can not be changed on a merchant by merchant basis. Consult with your
Google contact to enable this in PRODUCTION.
Change max party size
This feature is only applicable if you have Reservations inventory.
This feature allows you to customize the max party size to a value
between 1 to 20. The default max party size is 10. In addition to
changing this value, you will need to modify your integration (feeds,
booking server, and real-time updates) to accommodate the increased
party size you set. This setting will be applied to all Reservations
merchants in the integration and cannot be changed on a merchant by
merchant basis.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-31 UTC."],[[["Partner Portal's Configuration \u003e Features allows you to manage environment-specific features for your Actions Center integration, affecting how users interact with bookings and availability."],["The availability checker tool, crucial for launch, requires separate activation in sandbox and production environments, and its performance is monitored for error and unavailability rates."],["Partners, particularly in the Things-to-do vertical, can direct users to their support website for booking inquiries instead of the default merchant contact."],["Customization options like special request boxes (sandbox only) and maximum party size adjustments (for Reservations inventory) are available, impacting the user booking experience and requiring integration modifications."],["Before implementing any feature changes in production, thorough testing and validation in the sandbox environment are strongly advised, with consultations with Google contacts for any uncertainties."]]],["Partner Portal's Configuration \u003e Features allows setting environment-specific features for Actions Center integrations. Key actions include enabling the availability checker (for checking stale slots), directing users to the partner for booking inquiries (Things-to-do only), enabling a special request box (Sandbox only), and adjusting the maximum party size (Reservations only, requires integration changes). Features must be enabled separately in Sandbox and Production. Enabling features should be done cautiously, after testing in Sandbox.\n"]]