[[["เข้าใจง่าย","easyToUnderstand","thumb-up"],["แก้ปัญหาของฉันได้","solvedMyProblem","thumb-up"],["อื่นๆ","otherUp","thumb-up"]],[["ไม่มีข้อมูลที่ฉันต้องการ","missingTheInformationINeed","thumb-down"],["ซับซ้อนเกินไป/มีหลายขั้นตอนมากเกินไป","tooComplicatedTooManySteps","thumb-down"],["ล้าสมัย","outOfDate","thumb-down"],["ปัญหาเกี่ยวกับการแปล","translationIssue","thumb-down"],["ตัวอย่าง/ปัญหาเกี่ยวกับโค้ด","samplesCodeIssue","thumb-down"],["อื่นๆ","otherDown","thumb-down"]],["อัปเดตล่าสุด 2025-07-26 UTC"],[[["\u003cp\u003eThe onboarding health dashboards monitor the status of your Reservations Waitlist integration in both sandbox and production environments, indicating areas that need attention.\u003c/p\u003e\n"],["\u003cp\u003eTo launch, your integration must be healthy in both sandbox and production, displaying "Pass" (Green) or "N/A" (Yellow) for all checks on the dashboard.\u003c/p\u003e\n"],["\u003cp\u003eYou can access the dashboards through the Partner Portal under "Dashboards" > "Onboarding Health" if you are on a v3 end-to-end integration.\u003c/p\u003e\n"],["\u003cp\u003eDashboard status indicators include "Pass" (Green) for meeting criteria, "Fail" (Red) for unmet criteria, and "N/A" (Yellow) for inapplicable checks.\u003c/p\u003e\n"],["\u003cp\u003eThe dashboards update every two hours, requiring re-testing and a waiting period for changes to be reflected after integration modifications.\u003c/p\u003e\n"]]],["The Onboarding Health dashboards display the status of your Reservations Waitlists integration in sandbox and production environments. Access them in the Partner Portal under \"Onboarding Health.\" Each check will display as Pass (green), Fail (red), or N/A (yellow). To launch, all checks must be Pass or N/A. Criteria for passing are listed next to each check and are based on feed uploads, booking server API responses, and real-time update requests. The dashboard updates every two hours.\n"],null,["# Onboarding Health Dashboards\n----------------------------\n\nThe onboarding health dashboards are environment specific and will allow you to\nsee the current health of your Reservations Waitlistsintegration in your sandbox and\nproduction environments.\n\nDuring onboarding, the sandbox dashboard will show you which areas of\nthe integration you have completed and which areas of the integration still need\nmore attention. In order to launch it is expected that you have a healthy\nintegration in both Sandbox and Production.\n\nAccessing the Onboarding Health Dashboards\n------------------------------------------\n\nOnce logged into the Partner Portal, select the \"Onboarding Health\" link under\n\"Dashboards.\" The onboarding health dashboards can only be used by partners on\nv3 of end-to-end integrations (ie not waitlist, business link, or redirect\nintegrations).\n\nSwitching between Sandbox and Production dashboards\n---------------------------------------------------\n\nThe Onboarding Health dashboard is available in both sandbox and production\nenvironments in the partner portal. To switch between production and sandbox\nplease follow the [environment switcher documentation](/actions-center/verticals/reservations/waitlists/partner-portal/overview/environment-switcher)\n\nWhat each status means\n----------------------\n\nThere are three different status options you will see next to each onboarding\nhealth check:\n\n- Pass (Green): You are currently passing this check. All criteria are currently being met.\n- Fail (Red): The integration is not currently passing the criteria for this integration health check. This could be because you have not begun working on this aspect of the integration yet.\n- N/A (Yellow): This onboarding health check does not apply to your integration.This could be because a specific feature has been turned off for your integration. You do not need to worry about these checks.\n\nWhat criteria do I need to meet to get a passing score?\n-------------------------------------------------------\n\nIn order for your Reservations Waitlists integration to be considered healthy, you\nwill need every check to say either Pass (Green) or N/A (Yellow).\n\nEach different onboarding health check will have the criteria listed next to\nthe check on the right of the page. The criteria are based off of successful\nand error free feed uploads, booking server api responses, and real-time update\nrequests.\n\nThe number of attempts needed will vary by environment (production vs\nsandbox) as well as the route (for example, you will need to make more tests for\nCheckAvailability/BatchAvailabilityLookup than you would\nneed to for CreateBooking). Each test that is not passing will\nhave a description next to the score telling you what criteria has not been met.\n\nHow often does this dashboard update?\n-------------------------------------\n\nThe onboarding health dashboards update once every two hours. After you make a\nchange to the integration you will need to re-test that portion of the\nintegration and wait two hours for the changes to reflect.\n\nFor example, if you update your CreateBooking route, you will need to test that\nroute from the Actions Center frontend and wait two hours for the changes to\nreflect on the dashboard.\n\nWhy are there things I did not implement on the onboarding health dashboard?\n----------------------------------------------------------------------------\n\nBecause there are different types of integrations available, there may be some\nonboarding health checks that do not apply to you. If a specific check does not\napply to your Reservations Waitlists integration, it will be marked as N/A in yellow.\nCertain checks map apply to a variety of integration types. For example:\n\n- The BatchAvailabilityLookup check also works for CheckAvailability.\n\nIf you are unsure of the exact criteria for a specific onboarding health check,\nyou can reference the guide on the right of the page."]]
