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You have the ability to set certain features related to your Actions Center
integration in Partner Portal under Configuration > Features. The features are
environment specific, so note that if you enable a feature in Sandbox, you will
also need to enable it in Production separately.
Please be judicious when setting or unsetting features and always consult with
your Google contact if you are unsure.
Editable Features
Enable availability checker
The availability checker is a tool that must be enabled in sandbox and
production before launch. This tool probes for stale slots by hitting the
availability checking booking server method (CheckAvailability,
BatchAvailabilityLookup). The availability
checker will not create bookings or orders. To meet the launch
criteria, error rates and unavailable rates need to be consistently low
for several days. The default availability checker rate of requests is
set to 1 QPS.
Indicate to users to contact partner directly regarding bookings
When the box is unchecked, the default experience will indicate to
users to contact the merchant directly regarding bookings. If you check
this box and specify a contact support url, then we will direct users to
your website as opposed to contacting the merchant directly. This setting is currently only applicable to partners in the Things-to-do vertical.
Enable special request box (Sandbox only)
This allows users to submit special requests as part of their booking
and is only available for certain integrations partners. For more
information on how to enable special request box, please follow this
tutorial.
This setting will be applied to all merchants in the integration and
can not be changed on a merchant by merchant basis. Consult with your
Google contact to enable this in PRODUCTION.
Change max party size
This feature is only applicable if you have Reservations inventory.
This feature allows you to customize the max party size to a value
between 1 to 20. The default max party size is 10. In addition to
changing this value, you will need to modify your integration (feeds,
booking server, and real-time updates) to accommodate the increased
party size you set. This setting will be applied to all Reservations
merchants in the integration and cannot be changed on a merchant by
merchant basis.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-31 UTC."],[[["Partner Portal's Configuration \u003e Features allows customization of your Actions Center integration, impacting how users interact with booking-related features."],["Features like availability checker, booking contact information, and special requests can be managed; however, consult Google before making changes, especially in production."],["Settings like contact support URL and max party size can be customized to tailor the user experience for bookings, with sandbox testing highly recommended."],["Note that sandbox and production environments have separate feature settings; ensure consistency by enabling or disabling features in both."],["The availability checker is crucial for launch readiness and requires consistent monitoring to maintain low error and unavailability rates."]]],["Partner Portal's Configuration \u003e Features allows setting environment-specific options for Actions Center integration. Enable features in Sandbox first, then Production. Key actions include: enabling an availability checker for slot validation; directing users to partner support instead of merchants; enabling a special request box for bookings (Sandbox only, specific partners); and customizing the maximum party size (1-20) for Reservations, with associated integration changes required. Consult Google for guidance when unsure.\n"]]