[[["이해하기 쉬움","easyToUnderstand","thumb-up"],["문제가 해결됨","solvedMyProblem","thumb-up"],["기타","otherUp","thumb-up"]],[["필요한 정보가 없음","missingTheInformationINeed","thumb-down"],["너무 복잡함/단계 수가 너무 많음","tooComplicatedTooManySteps","thumb-down"],["오래됨","outOfDate","thumb-down"],["번역 문제","translationIssue","thumb-down"],["샘플/코드 문제","samplesCodeIssue","thumb-down"],["기타","otherDown","thumb-down"]],["최종 업데이트: 2025-07-25(UTC)"],[[["\u003cp\u003eZero-touch enrollment allows organizations to preconfigure purchased enterprise devices, enabling automatic provisioning right out of the box and streamlining device deployments.\u003c/p\u003e\n"],["\u003cp\u003eResellers assign devices to customer accounts, enabling customers to manage configurations, view assigned devices, and apply settings through the zero-touch enrollment portal.\u003c/p\u003e\n"],["\u003cp\u003eEnterprise customers can utilize the zero-touch enrollment portal to manage devices, create device configurations, select a default configuration, and manage portal access, or can do it through EMM provider consoles.\u003c/p\u003e\n"],["\u003cp\u003eResellers can integrate with zero-touch enrollment through either the Common Android Reseller Library or the Reseller API and portal, depending on whether or not they are selling Samsung devices, or both Android and ChromeOS.\u003c/p\u003e\n"],["\u003cp\u003eThe zero-touch enrollment process involves resellers assigning devices, customers creating configurations, and end-users receiving devices that provision themselves upon being turned on.\u003c/p\u003e\n"]]],["Zero-touch enrollment streamlines enterprise device deployment by allowing preconfiguration. Resellers assign devices to customer accounts, and customers create and apply configurations via a portal. End users only need to sign in upon receiving their device. Devices download and install the customer's chosen device policy controller (DPC) app and provisions the device. Resellers can manage customers, devices, and integrate the system into sales tools using an API or portal. EMM providers can integrate features into their consoles to provide customers with a single point for managing devices.\n"],null,["# Overview\n\n**Zero-touch enrollment** lets organizations preconfigure the enterprise devices\nthey purchase. Preconfigured devices provision themselves out-of-the-box,\nenabling organizations to streamline their device deployments. Additional\nadvantages of zero-touch enrollment include:\n\n- **Customer IT admins** don't need to provision individual devices because a config can be automatically set for purchased devices in bulk.\n- **Customers** stay in control of their devices at all times---even after factory resets.\n- **End users**, after receiving a boxed device, just need to sign in.\n\n*** ** * ** ***\n\nKey stakeholders\n----------------\n\n### Device resellers\n\nAs part of their sales fulfillment process, approved device resellers assign\ndevices (using a serial number, hardware ID, and other device identifiers) to\ntheir customers' zero-touch enrollment accounts. Approved zero-touch resellers\ncan claim devices with additional device protection service. See\n[Device protection](https://www.android.com/enterprise/enrollment/) for details.\n\n### Enterprise customers\n\nEnterprise customers (also called *customers* or *companies*) with Android\ndevices use their zero-touch enrollment accounts to access the zero-touch\nenrollment portal. Within the portal, customers can:\n\n- View the devices assigned to them by their reseller(s).\n- Create, edit, and delete device configurations.\n- Apply configurations to devices.\n- Select a default configuration for any devices added to zero-touch enrollment going forward.\n- Manage portal access.\n- Add or remove resellers.\n\nAfter a device is assigned a configuration, the device can provision itself\nout-of-the-box:\n\n1. The device downloads and installs the customer's chosen device policy controller (DPC) app.\n2. The DPC app, using the customer's config data, provisions the device.\n\nIf you're part of an enterprise interested in purchasing and configuring devices\nthrough zero-touch enrollment, see the help center for\n[enterprise customers](https://support.google.com/work/android/answer/7514005).\n\nEnterprise customers with ChromeOS devices do not use the zero-touch enrollment\nportal. Instead they can configure the management of their devices in the\n[Google Admin Console](https://admin.google.com).\n\n### Enterprise mobility management (EMM) providers\n\nEMMs can add some of the features available in the zero-touch enrollment portal\nto their consoles to provide their customers with a single point for managing\ndevices. These features include:\n\n- Create, edit, and delete device configurations.\n- Apply configurations to devices.\n- Select a default configuration for any devices added to zero-touch enrollment going forward.\n\nFor details on how to support these zero-touch enrollment features as an EMM,\nsee [how the Customer API works](/zero-touch/guides/customer/how-it-works).\n\n*** ** * ** ***\n\nExample zero-touch enrollment workflow\n--------------------------------------\n\n1. **Customers** purchase devices from **resellers**.\n2. **Resellers** create new customer zero-touch enrollment accounts.\\*\n3. **Resellers** assign devices to **customers**.\n4. **Customers** create EMM configs for their enterprise.\\*\n5. **Customers** map purchased devices to EMM configs.\\*\n6. **Resellers** ship the devices to **end user** locations.\n7. **End users** turn on their new device.\n\n\\* - not required for ChromeOS devices.\n\n*** ** * ** ***\n\nOption 1: Integrate with zero-touch enrollment and the Knox Deployment Program\n------------------------------------------------------------------------------\n\nThe [Common Android Reseller Library](/zero-touch/guides/reseller-library/how-it-works)\nsupports enrolling Android devices from\n[these manufacturers](/zero-touch/resources/manufacturer-names) as well as\nSamsung. We recommend using the library if:\n\n- Your organization hasn't integrated with Samsung's [KDP](https://www.samsungknox.com/en/knox-deployment-program) or zero-touch enrollment, AND\n- Your organization sells or plans to sell Samsung devices.\n\n### Non-Samsung devices: Library and zero-touch enrollment portal\n\nAs a reseller, your organization can use the Common Android Reseller Library or the\nportal to support zero-touch enrollment for devices from\n[these manufacturers](/zero-touch/resources/manufacturer-names). You might use\none or both depending on your organization's needs.\n\nThe web portal allows you to manage your customers and their zero-touch\nenrollment devices. With the library, you can integrate zero-touch enrollment\ninto your organization's existing sales or service tools. The following table\ncompares tasks you might perform using the portal and API.\n\n| Reseller task | Portal | Library |\n|---------------------------------------|--------|---------|\n| Add, edit, and claim devices | | |\n| Add customers | | |\n| Add vendors | | |\n| Integrate with existing tools | | |\n| Import and export CSV files | | |\n| Manage your organization's users | | |\n| Add, edit, and delete device metadata | | |\n\nYour customers also use the same portal to map their purchased devices to EMM\nconfigs. To learn more about how to complete the tasks listed in the table, read\n[How it works](/zero-touch/guides/reseller-library/how-it-works) or the\n[Reseller portal guide](/zero-touch/guides/portal).\n\n[Launch portal](https://enterprise.google.com/android/zero-touch/resellers)\n\n### Samsung devices: Library and Knox portals\n\nThe Common Android Reseller Library provides a single integration for zero-touch\nenrollment and, for Samsung devices,\n[KDP](https://www.samsungknox.com/en/knox-deployment-program). Resellers\nbelonging to [KDP](https://www.samsungknox.com/en/knox-deployment-program) can\nuse the library to add Samsung devices and assign them to enterprise customers,\nusing their customers' Knox Customer IDs.\n\nYour customers use the\n[KME](https://www.samsungknox.com/en/solutions/it-solutions/knox-mobile-enrollment)\nportal to create device configurations and apply them to the Samsung devices\nassigned to them. To learn more, read\n[How it works](/zero-touch/guides/reseller-library/how-it-works).\n\nOption 2: Integrate with zero-touch enrollment\n----------------------------------------------\n\n### Reseller API and zero-touch enrollment portal\n\nThis Reseller API and the zero-touch enrollment portal supports enrolling\nAndroid devices from\n[these manufacturers](/zero-touch/resources/manufacturer-names) as well as\n[compatible ChromeOS devices](https://support.google.com/chrome/a/answer/10130175?#identify_compatible)\nand is recommended if:\n\n- Your organization has already integrated with the [Samsung Knox Deployment Program](https://www.samsungknox.com/en/knox-deployment-program) (KDP) to support [Knox Mobile Enrollment](https://www.samsungknox.com/en/solutions/it-solutions/knox-mobile-enrollment) (KME), OR\n- Your organization doesn't sell or plan to sell Samsung devices, OR\n- Your organization sells or plans to sell both Android and ChromeOS devices.\n\nAs a reseller, your organization can use the Reseller API or the portal to\nsupport zero-touch enrollment for devices from\n[these manufacturers](/zero-touch/resources/manufacturer-names). You might use\none or both depending on your organization's needs.\n\nThe web portal allows you to manage your customers and their zero-touch\nenrollment devices. With the API, you can integrate zero-touch enrollment into\nyour organization's existing sales or service tools. The following table\ncompares tasks you might perform using the portal and API.\n\n| Reseller task | Portal | API |\n|---------------------------------------|--------|-----|\n| Add, edit, and claim devices | | |\n| Add customers | | |\n| Add vendors | | |\n| Integrate with existing tools | | |\n| Import and export CSV files | | |\n| Manage your organization's users | | |\n| Add, edit, and delete device metadata | | |\n\nYour customers use the customer portal to map their purchased devices to\nEMM configs. To learn more about how to complete the tasks listed in the table,\nread the [Reseller portal guide](/zero-touch/guides/portal) or the\n[How it works](/zero-touch/guides/how-it-works) Reseller API guide.\n\n[Launch portal](https://enterprise.google.com/android/zero-touch/resellers)\n\n*** ** * ** ***\n\nReseller onboarding\n-------------------\n\nThe three stages below list what you can expect to complete as your organization\nonboards into zero-touch enrollment.\n\n### Stage 1: prepare\n\n- Sign the zero-touch enrollment reseller agreement.\n- Get leadership approval and train your customer support team.\n- Decide with Google on a launch date.\n- Plan co-marketing opportunities.\n\n### Stage 2: integrate\n\n- Include zero-touch enrollment in your sales and customer support processes.\n- Integrate point of sale (POS) systems with zero-touch enrollment reseller APIs to automatically claim devices for customers.\n\n### Stage 3: launch\n\n- Run a pilot launch with 2 customers.\n- Offer zero-touch enrollment to all your customers.\n\nVisit the [Android Enterprise Partner Portal](https://www.androidenterprise.dev)\nto get started with zero-touch enrollment.\n\n*** ** * ** ***\n\nLearn more\n----------\n\nTo learn more about fully managed Android devices, see\n[Fully managed device](/android/work/requirements/fully-managed-device). Learn more about\n[enterprise management for ChromeOS](https://chromeenterprise.google/os/). If\nyou're not a reseller, see the\n[Android Enterprise Help](https://support.google.com/work/android/answer/7514005) for more information."]]
