Error Handling

These are the error codes you might get when using the Vault API, how to interpret them, and what to do when you get them. Learn more.

Error code Description Action
400: Bad Request This error code is returned when there is an error in the input request. Check the request, make required changes to the request, and try again.
401: Invalid Credentials The access token is invalid or expired. Refresh the access token and try again.
404 The specified resource was not found. This would be thrown when the request has a matter / hold / account that does not exist.
409 The specified resource already exists. Try to get the resource again, and if needed perform an update.
500 An unexpected error happened while processing the request. Retry with exponential backoff.