Ce guide vous explique comment développer un projet Actions qui intègre des transactions pour des biens physiques à l'aide de modes de paiement gérés par votre site.
Flux de transactions
Lorsque votre projet Actions gère des transactions physiques à l'aide des paiements gérés par le marchand, il suit le flux suivant:
- Collecter des informations (facultatif) : selon la nature de votre transaction, vous pouvez recueillir les informations suivantes auprès de l'utilisateur au début de la conversation :
- Valider les exigences concernant les transactions : au début de la conversation, utilisez l'outil d'aide sur les exigences concernant les transactions pour vous assurer que les informations de paiement de l'utilisateur sont correctement configurées et disponibles avant qu'il ne crée son panier.
- Demander une adresse de livraison : si votre transaction nécessite une adresse de livraison, demandez le traitement de l'intent d'assistance d'adresse de livraison pour en collecter une auprès de l'utilisateur.
- Création de la commande : guidez l'utilisateur à travers un "assemblage du panier" dans lequel il peut choisir les articles qu'il souhaite acheter.
- Association de comptes : pour que l'utilisateur puisse utiliser un mode de paiement qu'il a enregistré avec votre service, utilisez l'association de comptes afin d'associer son compte Google à son compte sur votre service.
- Proposez la commande : une fois le panier terminé, proposez la commande à l'utilisateur pour qu'il puisse confirmer qu'elle est correcte. Si la commande est confirmée, vous recevrez une réponse contenant les détails de la commande et un jeton de paiement.
- Finaliser la commande et envoyer un reçu : une fois la commande confirmée, mettez à jour le suivi de l'inventaire ou d'autres services de traitement, puis envoyez un reçu à l'utilisateur.
- Envoyer des mises à jour de commande : au cours de la durée de traitement de la commande, informez l'utilisateur des mises à jour de la commande en envoyant des requêtes PATCH à l'API Orders.
Restrictions et consignes relatives aux avis
N'oubliez pas que des règles supplémentaires s'appliquent aux actions avec transactions. L'examen des actions avec les transactions peut prendre jusqu'à six semaines. Tenez-en compte lorsque vous planifiez votre calendrier de mise en ligne. Pour faciliter le processus d'examen, assurez-vous de respecter les Règles et consignes concernant les transactions avant d'envoyer votre action pour examen.
Vous ne pouvez déployer des actions que dans les pays suivants:
Australie Brésil Canada Indonésie |
Japon Mexique Qatar Russie |
Singapour Suisse Thaïlande Turquie Royaume-Uni États-Unis |
Compiler votre projet
Pour obtenir des exemples complets de conversations transactionnelles, consultez nos exemples de transactions en Node.js et Java.
Configuration du projet
Lors de la création de votre action, vous devez indiquer que vous souhaitez effectuer des transactions dans la console Actions. De plus, si vous utilisez la bibliothèque cliente Node.JS, configurez votre traitement pour utiliser la dernière version de l'API Orders.
Pour configurer votre projet et votre traitement, procédez comme suit:
- Créez un projet ou importez un projet existant.
- Accédez à Déployer > Informations sur le répertoire.
Sous Informations supplémentaires > Transactions, cochez la case "Vos actions utilisent-ils l'API Transactions pour effectuer des transactions de biens physiques ?".
Si vous utilisez la bibliothèque cliente Node.JS pour créer le traitement de votre action, ouvrez votre code de traitement et mettez à jour la délégation d'application pour définir l'indicateur
ordersv3
surtrue
. L'extrait de code suivant présente un exemple de déclaration d'application pour Orders version 3.
Node.js
const {dialogflow} = require('actions-on-google'); let app = dialogflow({ clientId, // If using account linking debug: true, ordersv3: true, });
Node.js
const {actionssdk} = require('actions-on-google'); let app = actionssdk({ clientId, // If using account linking debug: true, ordersv3: true, });
Configuration de la connexion
Si vous utilisez votre propre mode de paiement pour débiter l'utilisateur, nous vous recommandons d'associer son compte Google à un compte qu'il possède avec votre propre service pour récupérer, présenter et facturer les modes de paiement qui y sont stockés.
Pour satisfaire à cette exigence, nous fournissons l'association de compte OAuth 2.0. Nous vous recommandons vivement d'activer le flux d'assertion OAuth 2.0, car il simplifie l'expérience utilisateur.
Nous fournissons l'intent actions.intent.SIGN_IN
, qui vous permet de demander à un utilisateur d'associer des comptes en cours de conversation. Vous devez activer l'association de comptes dans la console Actions pour utiliser l'intent actions.intent.SIGN_IN
.
Vous devez utiliser cet intent si vous ne parvenez pas à trouver un accessToken
dans l'objet User
de la requête de webhook. Cela signifie que l'utilisateur n'a pas encore associé son compte.
Après avoir demandé l'intent actions.intent.SIGN_IN
, vous recevrez un Argument
contenant un SignInStatus
avec la valeur "OK"
, "CANCELLED"
ou "ERROR"
. Si l'état est "OK"
, vous devriez pouvoir trouver un accessToken
dans l'objet User
.
Traitement
Demander une connexion
Node.js
app.intent('Sign In', (conv) => { conv.ask(new SignIn('To get your account details')); });
Node.js
conv.ask(new SignIn('To get your account details'));
Java
@ForIntent("Sign In") public ActionResponse signIn(ActionRequest request) { return getResponseBuilder(request).add( new SignIn() .setContext("To get your account details")) .build(); }
Java
return getResponseBuilder(request).add( new SignIn() .setContext("To get your account details")) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "systemIntent": { "intent": "actions.intent.SIGN_IN", "data": { "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec", "optContext": "To get your account details" } } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.SIGN_IN", "inputValueData": { "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec", "optContext": "To get your account details" } } ] } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }
Recevoir le résultat de connexion
Node.js
app.intent('Sign In Complete', (conv, params, signin) => { if (signin.status !== 'OK') { conv.ask('You need to sign in before making a transaction.'); } else { const accessToken = conv.user.access.token; // possibly do something with access token conv.ask('You must meet all the requirements necessary ' + 'to make a transaction. Try saying ' + '"check transaction requirements".'); conv.ask(new Suggestions(`check requirements`)); } });
Node.js
app.intent('actions.intent.SIGN_IN', (conv, params, signin) => { if (signin.status !== 'OK') { conv.ask('You need to sign in before making a transaction.'); } else { const accessToken = conv.user.access.token; // possibly do something with access token conv.ask('You must meet all the requirements necessary ' + 'to make a transaction. Try saying ' + '"check transaction requirements".'); conv.ask(new Suggestions(`check requirements`)); } });
Java
@ForIntent("Sign In Complete") public ActionResponse signInComplete(ActionRequest request) { ResponseBuilder responseBuilder = getResponseBuilder(request); if (request.isSignInGranted()) { responseBuilder .add("You must meet all the requirements necessary to make a " + "transaction. Try saying \"check transaction requirements\".") .addSuggestions(new String[] { "check requirements" }); } else { responseBuilder.add("You need to sign in before making a transaction."); } return responseBuilder.build(); }
Java
@ForIntent("actions.intent.SIGN_IN") public ActionResponse signInComplete(ActionRequest request) { ResponseBuilder responseBuilder = getResponseBuilder(request); if (request.isSignInGranted()) { responseBuilder .add("You must meet all the requirements necessary to make a " + "transaction. Try saying \"check transaction requirements\".") .addSuggestions(new String[] { "check requirements" }); } else { responseBuilder.add("You need to sign in before making a transaction."); } return responseBuilder.build(); }
JSON
{ "responseId": "d2123d8d-3f00-466e-b5a9-1a4ed53a7cb7-594de0a7", "queryResult": { "queryText": "actions_intent_SIGN_IN", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentMessages": [ { "text": { "text": [ "" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment", "lifespanCount": 2 }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_sign_in", "parameters": { "SIGN_IN": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" }, "text": "" } } ], "intent": { "name": "projects/df-transactions/agent/intents/105b925b-b186-4f5d-8bde-a9a782a0fa9f", "displayName": "Sign In Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:18Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[]" }, "inputs": [ { "intent": "actions.intent.SIGN_IN", "rawInputs": [ { "inputType": "KEYBOARD" } ], "arguments": [ { "name": "SIGN_IN", "extension": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:55:52Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }, "inputs": [ { "intent": "actions.intent.SIGN_IN", "rawInputs": [ {} ], "arguments": [ { "name": "SIGN_IN", "extension": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] } ] }
1. Recueillir des informations (facultatif)
1a. Valider les exigences de transaction (facultatif)
Expérience utilisateur
Déclenchez l'intent actions.intent.TRANSACTION_REQUIREMENTS_CHECK
pour vérifier rapidement si les utilisateurs peuvent effectuer une transaction. Ainsi, les utilisateurs pourront continuer et auront la possibilité de corriger les paramètres qui les empêchent d'effectuer une transaction.
Par exemple, lorsqu'elle est appelée, votre action peut demander "Voulez-vous commander des chaussures ou vérifier le solde de votre compte ?". Si l'utilisateur dit "commander des chaussures", vous devez demander cet intent immédiatement. Cela lui permettra de continuer et de corriger les paramètres qui l'empêchent de poursuivre la transaction.
Demander l'intent de vérification des exigences liées aux transactions entraîne l'un des résultats suivants:
- Si les conditions sont remplies, l'intent est renvoyé au traitement avec une condition de réussite. Vous pouvez alors créer la commande de l'utilisateur.
- Si une ou plusieurs des conditions ne peuvent pas être remplies, l'intent est renvoyé à votre traitement avec une condition d'échec. Dans ce cas, vous devez détourner la conversation de l'expérience transactionnelle ou y mettre fin.
- Si l'utilisateur peut corriger les erreurs entraînant l'état d'échec, il sera invité à le faire sur son appareil. Si la conversation a lieu sur une surface vocale uniquement, un transfert est lancé vers le téléphone de l'utilisateur.
Traitement
Pour vous assurer qu'un utilisateur répond aux exigences de transaction, demandez le traitement de l'intent actions.intent.TRANSACTION_REQUIREMENTS_CHECK
avec un objet TransactionRequirementsCheckSpec.
Vérifier les exigences
À l'aide de la bibliothèque cliente, vous pouvez vérifier si un utilisateur répond aux exigences liées aux transactions:
Node.js
conv.ask(new TransactionRequirements());
Node.js
conv.ask(new TransactionRequirements());
Java
return getResponseBuilder(request) .add(new TransactionRequirements()) .build();
Java
return getResponseBuilder(request) .add(new TransactionRequirements()) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "systemIntent": { "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK", "data": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckSpec" } } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.TEXT" } ], "inputPrompt": { "richInitialPrompt": { "items": [ { "simpleResponse": { "textToSpeech": "Looks like you're good to go! Next I'll need your delivery address.Try saying \"get delivery address\"." } } ], "suggestions": [ { "title": "get delivery address" } ] } } } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }
Recevoir le résultat d'une vérification des exigences
Une fois que l'Assistant a traité l'intent, il envoie au traitement une requête avec l'intent actions.intent.TRANSACTION_REQUIREMENTS_CHECK
avec le résultat de la vérification. Pour gérer correctement cette requête, déclarez un intent Dialogflow déclenché par l'événement actions_intent_TRANSACTION_REQUIREMENTS_CHECK
. Lorsqu'il est déclenché, gérez-le dans votre traitement à l'aide de la bibliothèque cliente:
Node.js
app.intent('Transaction Check Complete', (conv) => { const arg = conv.arguments.get('TRANSACTION_REQUIREMENTS_CHECK_RESULT'); if (arg && arg.resultType === 'CAN_TRANSACT') { // Normally take the user through cart building flow conv.ask(`Looks like you're good to go! ` + `Next I'll need your delivery address.` + `Try saying "get delivery address".`); conv.ask(new Suggestions('get delivery address')); } else { // Exit conversation conv.close('Transaction failed.'); } });
Node.js
app.intent('actions.intent.TRANSACTION_REQUIREMENTS_CHECK', (conv) => { const arg = conv.arguments.get('TRANSACTION_REQUIREMENTS_CHECK_RESULT'); if (arg && arg.resultType === 'CAN_TRANSACT') { // Normally take the user through cart building flow conv.ask(`Looks like you're good to go! ` + `Next I'll need your delivery address.` + `Try saying "get delivery address".`); conv.ask(new Suggestions('get delivery address')); } else { // Exit conversation conv.close('Transaction failed.'); } });
Java
@ForIntent("Transaction Check Complete") public ActionResponse transactionCheckComplete(ActionRequest request) { LOGGER.info("Checking Transaction Requirements Result."); // Check result of transaction requirements check Argument transactionCheckResult = request .getArgument("TRANSACTION_REQUIREMENTS_CHECK_RESULT"); boolean result = false; if (transactionCheckResult != null) { Map<String, Object> map = transactionCheckResult.getExtension(); if (map != null) { String resultType = (String) map.get("resultType"); result = resultType != null && resultType.equals("CAN_TRANSACT"); } } ResponseBuilder responseBuilder = getResponseBuilder(request); if (result) { // Normally take the user through cart building flow responseBuilder .add("Looks like you're good to go! Next " + "I'll need your delivery address. Try saying " + "\"get delivery address\".") .addSuggestions(new String[]{"get delivery address"}); } else { // Exit conversation responseBuilder.add("Transaction failed."); } return responseBuilder.build(); }
Java
@ForIntent("actions.intent.TRANSACTION_REQUIREMENTS_CHECK") public ActionResponse transactionCheckComplete(ActionRequest request) { LOGGER.info("Checking Transaction Requirements Result."); // Check result of transaction requirements check Argument transactionCheckResult = request .getArgument("TRANSACTION_REQUIREMENTS_CHECK_RESULT"); boolean result = false; if (transactionCheckResult != null) { Map<String, Object> map = transactionCheckResult.getExtension(); if (map != null) { String resultType = (String) map.get("resultType"); result = resultType != null && resultType.equals("CAN_TRANSACT"); } } ResponseBuilder responseBuilder = getResponseBuilder(request); if (result) { // Normally take the user through cart building flow responseBuilder .add("Looks like you're good to go! Next " + "I'll need your delivery address. Try saying " + "\"get delivery address\".") .addSuggestions(new String[]{"get delivery address"}); } else { // Exit conversation responseBuilder.add("Transaction failed."); } return responseBuilder.build(); }
JSON
{ "responseId": "db1a333c-2781-41e3-84b1-cc0cc37643d7-594de0a7", "queryResult": { "queryText": "actions_intent_TRANSACTION_REQUIREMENTS_CHECK", "action": "transaction.check.complete", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentText": "Failed to get transaction check results", "fulfillmentMessages": [ { "text": { "text": [ "Failed to get transaction check results" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment", "lifespanCount": 1 }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_transaction_requirements_check", "parameters": { "TRANSACTION_REQUIREMENTS_CHECK_RESULT": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult", "resultType": "CAN_TRANSACT" }, "text": "" } } ], "intent": { "name": "projects/df-transactions/agent/intents/fd16d86b-60db-4d19-a683-5b52a22f4795", "displayName": "Transaction Check Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:32Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[\"merchant_payment\"]" }, "inputs": [ { "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK", "rawInputs": [ { "inputType": "KEYBOARD" } ], "arguments": [ { "name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT", "extension": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult", "resultType": "CAN_TRANSACT" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:56:03Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }, "inputs": [ { "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK", "rawInputs": [ {} ], "arguments": [ { "name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT", "extension": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult", "resultType": "CAN_TRANSACT" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] } ] }
1b. Demander une adresse de livraison (facultatif)
Si votre transaction nécessite l'adresse de livraison d'un utilisateur, vous pouvez demander le traitement de l'intent actions.intent.DELIVERY_ADDRESS
. Cela peut être utile pour déterminer le prix total et le lieu de livraison/de retrait, ou pour s'assurer que l'utilisateur se trouve dans la région desservie.
Lorsque vous demandez le traitement de cet intent, vous transmettez une option reason
qui vous permet de faire précéder la requête de l'Assistant d'obtenir une adresse avec une chaîne.
Par exemple, si vous indiquez "pour savoir où envoyer la commande", l'Assistant peut demander à l'utilisateur:
"Pour savoir où envoyer la commande, je dois obtenir votre adresse de livraison."
Expérience utilisateur
Sur les surfaces avec un écran, l'utilisateur choisira l'adresse qu'il souhaite utiliser pour la transaction. S'ils n'ont pas encore fourni d'adresse, ils peuvent en saisir une.
Sur les surfaces vocales uniquement, l'Assistant demande à l'utilisateur l'autorisation de partager son adresse par défaut pour la transaction. S'ils n'ont pas encore communiqué d'adresse, la conversation est transférée sur un téléphone.
Demander l'adresse
Node.js
app.intent('Delivery Address', (conv) => { conv.ask(new DeliveryAddress({ addressOptions: { reason: 'To know where to send the order', }, })); });
Node.js
conv.ask(new DeliveryAddress({ addressOptions: { reason: 'To know where to send the order', }, }));
Java
@ForIntent("Delivery Address") public ActionResponse deliveryAddress(ActionRequest request) { DeliveryAddressValueSpecAddressOptions addressOptions = new DeliveryAddressValueSpecAddressOptions() .setReason("To know where to send the order"); return getResponseBuilder(request) .add(new DeliveryAddress() .setAddressOptions(addressOptions)) .build(); }
Java
DeliveryAddressValueSpecAddressOptions addressOptions = new DeliveryAddressValueSpecAddressOptions() .setReason("To know where to send the order"); return getResponseBuilder(request) .add(new DeliveryAddress() .setAddressOptions(addressOptions)) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "systemIntent": { "intent": "actions.intent.DELIVERY_ADDRESS", "data": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValueSpec", "addressOptions": { "reason": "To know where to send the order" } } } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.DELIVERY_ADDRESS", "inputValueData": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValueSpec", "addressOptions": { "reason": "To know where to send the order" } } } ] } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }
Recevoir l'adresse
Une fois que l'Assistant a traité l'intent, il envoie au traitement une requête avec l'intent actions.intent.DELIVERY_ADDRESS
.
Pour gérer correctement cette requête, déclarez un intent Dialogflow déclenché par l'événement actions_intent_DELIVERY_ADDRESS
. Lorsqu'il est déclenché, gérez-le dans votre traitement à l'aide de la bibliothèque cliente:
Node.js
app.intent('Delivery Address Complete', (conv) => { const arg = conv.arguments.get('DELIVERY_ADDRESS_VALUE'); if (arg && arg.userDecision ==='ACCEPTED') { conv.data.location = arg.location; conv.ask('Great, got your address! Now say "confirm transaction".'); conv.ask(new Suggestions('confirm transaction')); } else { conv.close('Transaction failed.'); } });
Node.js
app.intent('actions.intent.DELIVERY_ADDRESS', (conv) => { const arg = conv.arguments.get('DELIVERY_ADDRESS_VALUE'); if (arg && arg.userDecision ==='ACCEPTED') { conv.data.location = arg.location; conv.ask('Great, got your address! Now say "confirm transaction".'); conv.ask(new Suggestions('confirm transaction')); } else { conv.close('Transaction failed.'); } });
Java
@ForIntent("Delivery Address Complete") public ActionResponse deliveryAddressComplete(ActionRequest request) { Argument deliveryAddressValue = request.getArgument("DELIVERY_ADDRESS_VALUE"); Location deliveryAddress = null; if (deliveryAddressValue != null) { Map<String, Object> map = deliveryAddressValue.getExtension(); if (map != null) { String userDecision = (String) map.get("userDecision"); Location location = (Location) map.get("location"); deliveryAddress = userDecision != null && userDecision.equals("ACCEPTED") ? location : null; } } ResponseBuilder responseBuilder = getResponseBuilder(request); if (deliveryAddress != null) { // Cache delivery address in conversation data for later use Map<String, Object> conversationData = request.getConversationData(); conversationData.put("location", GSON_BUILDER.create().toJson(deliveryAddress, Location.class)); responseBuilder .add("Great, got your address! Now say \"confirm transaction\".") .addSuggestions(new String[] { "confirm transaction" }); } else { responseBuilder.add("Transaction failed.").endConversation(); } return responseBuilder.build(); }
Java
@ForIntent("actions.intent.DELIVERY_ADDRESS") public ActionResponse deliveryAddressComplete(ActionRequest request) { Argument deliveryAddressValue = request.getArgument("DELIVERY_ADDRESS_VALUE"); Location deliveryAddress = null; if (deliveryAddressValue != null) { Map<String, Object> map = deliveryAddressValue.getExtension(); if (map != null) { String userDecision = (String) map.get("userDecision"); Location location = (Location) map.get("location"); deliveryAddress = userDecision != null && userDecision.equals("ACCEPTED") ? location : null; } } ResponseBuilder responseBuilder = getResponseBuilder(request); if (deliveryAddress != null) { // Cache delivery address in conversation data for later use Map<String, Object> conversationData = request.getConversationData(); conversationData.put("location", GSON_BUILDER.create().toJson(deliveryAddress, Location.class)); responseBuilder .add("Great, got your address! Now say \"confirm transaction\".") .addSuggestions(new String[] { "confirm transaction" }); } else { responseBuilder.add("Transaction failed.").endConversation(); } return responseBuilder.build(); }
JSON
{ "responseId": "58b0c305-b437-47ac-8593-4fb0122a19e6-594de0a7", "queryResult": { "queryText": "actions_intent_DELIVERY_ADDRESS", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentMessages": [ { "text": { "text": [ "" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_delivery_address", "parameters": { "DELIVERY_ADDRESS_VALUE": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue", "userDecision": "ACCEPTED", "location": { "coordinates": { "latitude": 37.432524, "longitude": -122.098545 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" } }, "text": "1600 AMPHITHEATRE PKWY" } } ], "intent": { "name": "projects/df-transactions/agent/intents/0be5d130-1760-4355-85e9-4dc01da8bf3c", "displayName": "Delivery Address Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:55Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[]" }, "inputs": [ { "intent": "actions.intent.DELIVERY_ADDRESS", "rawInputs": [ { "query": "1600 AMPHITHEATRE PKWY" } ], "arguments": [ { "name": "DELIVERY_ADDRESS_VALUE", "extension": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue", "userDecision": "ACCEPTED", "location": { "coordinates": { "latitude": 37.432524, "longitude": -122.098545 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" } } } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:57:20Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }, "inputs": [ { "intent": "actions.intent.DELIVERY_ADDRESS", "rawInputs": [ { "inputType": "VOICE", "query": "1600 AMPHITHEATRE PKWY" } ], "arguments": [ { "name": "DELIVERY_ADDRESS_VALUE", "extension": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue", "userDecision": "ACCEPTED", "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" } } }, { "name": "text", "rawText": "1600 AMPHITHEATRE PKWY", "textValue": "1600 AMPHITHEATRE PKWY" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.ACCOUNT_LINKING" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] }
2. Créer la commande
Expérience utilisateur
Une fois que vous disposez des informations utilisateur dont vous avez besoin, vous créez une expérience d'"assemblage du panier" qui guide l'utilisateur dans la création d'une commande. Chaque action aura un flux d'assemblage du panier légèrement différent en fonction de son produit ou service.
L'expérience d'assemblage de panier la plus basique consiste à permettre à l'utilisateur de choisir des articles dans une liste à ajouter à sa commande, mais vous pouvez concevoir la conversation pour simplifier l'expérience utilisateur. Vous pouvez créer une expérience d'assemblage du panier qui permet à l'utilisateur de commander à nouveau son dernier achat via une simple question "Oui" ou "Non". Vous pouvez également présenter à l'utilisateur une fiche de type carrousel ou liste des principaux éléments "sélectionnés" ou "recommandés".
Nous vous recommandons d'utiliser des réponses enrichies pour présenter visuellement les options de l'utilisateur, mais également de concevoir la conversation de sorte que l'utilisateur puisse construire son panier en utilisant uniquement sa voix. Pour découvrir des bonnes pratiques et des exemples d'expériences d'assemblage de paniers de haute qualité, consultez les Consignes de conception des transactions.
Traitement
Tout au long de votre conversation, vous devez rassembler les articles qu'un utilisateur souhaite acheter, puis créer un objet Order
.
Votre fichier Order
doit au minimum contenir les éléments suivants:
buyerInfo
: informations sur l'utilisateur effectuant l'achat.transactionMerchant
: informations sur le marchand qui a géré la commande.contents
: contenu réel de la commande indiquée sous la formelineItems
.priceAttributes
: indique le détail du prix de la commande, y compris son coût total avec les remises et les taxes.
Consultez la documentation de réponse Order
pour créer votre panier. Notez que vous devrez peut-être inclure différents champs en fonction de l'ordre.
L'exemple de code ci-dessous présente une commande complète, y compris les champs facultatifs:
Node.js
const order = { createTime: '2019-09-24T18:00:00.877Z', lastUpdateTime: '2019-09-24T18:00:00.877Z', merchantOrderId: orderId, // A unique ID String for the order userVisibleOrderId: orderId, transactionMerchant: { id: 'http://www.example.com', name: 'Example Merchant', }, contents: { lineItems: [ { id: 'LINE_ITEM_ID', name: 'Pizza', description: 'A four cheese pizza.', priceAttributes: [ { type: 'REGULAR', name: 'Item Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 8990000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 9990000, }, taxIncluded: true, }, ], notes: [ 'Extra cheese.', ], purchase: { quantity: 1, unitMeasure: { measure: 1, unit: 'POUND', }, itemOptions: [ { id: 'ITEM_OPTION_ID', name: 'Pepperoni', prices: [ { type: 'REGULAR', state: 'ACTUAL', name: 'Item Price', amount: { currencyCode: 'USD', amountInMicros: 1000000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 1000000, }, taxIncluded: true, }, ], note: 'Extra pepperoni', quantity: 1, subOptions: [], }, ], }, }, ], }, buyerInfo: { email: 'janedoe@gmail.com', firstName: 'Jane', lastName: 'Doe', displayName: 'Jane Doe', }, priceAttributes: [ { type: 'SUBTOTAL', name: 'Subtotal', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 9990000, }, taxIncluded: true, }, { type: 'DELIVERY', name: 'Delivery', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 2000000, }, taxIncluded: true, }, { type: 'TAX', name: 'Tax', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 3780000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 15770000, }, taxIncluded: true, }, ], followUpActions: [ { type: 'VIEW_DETAILS', title: 'View details', openUrlAction: { url: 'http://example.com', }, }, { type: 'CALL', title: 'Call us', openUrlAction: { url: 'tel:+16501112222', }, }, { type: 'EMAIL', title: 'Email us', openUrlAction: { url: 'mailto:person@example.com', }, }, ], termsOfServiceUrl: 'http://www.example.com', note: 'Sale event', promotions: [ { coupon: 'COUPON_CODE', }, ], purchase: { status: 'CREATED', userVisibleStatusLabel: 'CREATED', type: 'FOOD', returnsInfo: { isReturnable: false, daysToReturn: 1, policyUrl: 'http://www.example.com', }, fulfillmentInfo: { id: 'FULFILLMENT_SERVICE_ID', fulfillmentType: 'DELIVERY', expectedFulfillmentTime: { timeIso8601: '2019-09-25T18:00:00.877Z', }, location: location, price: { type: 'REGULAR', name: 'Delivery Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 2000000, }, taxIncluded: true, }, fulfillmentContact: { email: 'johnjohnson@gmail.com', firstName: 'John', lastName: 'Johnson', displayName: 'John Johnson', }, }, purchaseLocationType: 'ONLINE_PURCHASE', }, };
Node.js
const order = { createTime: '2019-09-24T18:00:00.877Z', lastUpdateTime: '2019-09-24T18:00:00.877Z', merchantOrderId: orderId, // A unique ID String for the order userVisibleOrderId: orderId, transactionMerchant: { id: 'http://www.example.com', name: 'Example Merchant', }, contents: { lineItems: [ { id: 'LINE_ITEM_ID', name: 'Pizza', description: 'A four cheese pizza.', priceAttributes: [ { type: 'REGULAR', name: 'Item Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 8990000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 9990000, }, taxIncluded: true, }, ], notes: [ 'Extra cheese.', ], purchase: { quantity: 1, unitMeasure: { measure: 1, unit: 'POUND', }, itemOptions: [ { id: 'ITEM_OPTION_ID', name: 'Pepperoni', prices: [ { type: 'REGULAR', state: 'ACTUAL', name: 'Item Price', amount: { currencyCode: 'USD', amountInMicros: 1000000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 1000000, }, taxIncluded: true, }, ], note: 'Extra pepperoni', quantity: 1, subOptions: [], }, ], }, }, ], }, buyerInfo: { email: 'janedoe@gmail.com', firstName: 'Jane', lastName: 'Doe', displayName: 'Jane Doe', }, priceAttributes: [ { type: 'SUBTOTAL', name: 'Subtotal', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 9990000, }, taxIncluded: true, }, { type: 'DELIVERY', name: 'Delivery', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 2000000, }, taxIncluded: true, }, { type: 'TAX', name: 'Tax', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 3780000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 15770000, }, taxIncluded: true, }, ], followUpActions: [ { type: 'VIEW_DETAILS', title: 'View details', openUrlAction: { url: 'http://example.com', }, }, { type: 'CALL', title: 'Call us', openUrlAction: { url: 'tel:+16501112222', }, }, { type: 'EMAIL', title: 'Email us', openUrlAction: { url: 'mailto:person@example.com', }, }, ], termsOfServiceUrl: 'http://www.example.com', note: 'Sale event', promotions: [ { coupon: 'COUPON_CODE', }, ], purchase: { status: 'CREATED', userVisibleStatusLabel: 'CREATED', type: 'FOOD', returnsInfo: { isReturnable: false, daysToReturn: 1, policyUrl: 'http://www.example.com', }, fulfillmentInfo: { id: 'FULFILLMENT_SERVICE_ID', fulfillmentType: 'DELIVERY', expectedFulfillmentTime: { timeIso8601: '2019-09-25T18:00:00.877Z', }, location: location, price: { type: 'REGULAR', name: 'Delivery Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 2000000, }, taxIncluded: true, }, fulfillmentContact: { email: 'johnjohnson@gmail.com', firstName: 'John', lastName: 'Johnson', displayName: 'John Johnson', }, }, purchaseLocationType: 'ONLINE_PURCHASE', }, };
Java
// Transaction Merchant MerchantV3 transactionMerchant = new MerchantV3() .setId("http://www.example.com") .setName("Example Merchant"); // Line Item PriceAttribute itemPrice = new PriceAttribute() .setType("REGULAR") .setName("Item Price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(8990000L) ) .setTaxIncluded(true); PriceAttribute totalItemPrice = new PriceAttribute() .setType("TOTAL") .setName("Total Price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(9990000L) ) .setTaxIncluded(true); // Purchase Item Extension PurchaseItemExtension purchaseItemExtension = new PurchaseItemExtension() .setQuantity(1) .setUnitMeasure(new MerchantUnitMeasure() .setMeasure(1.0) .setUnit("POUND")) .setItemOptions(Arrays.asList(new PurchaseItemExtensionItemOption() .setId("ITEM_OPTION_ID") .setName("Pepperoni") .setPrices(Arrays.asList( new PriceAttribute() .setType("REGULAR") .setState("ACTUAL") .setName("Item Price") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(1000000L)) .setTaxIncluded(true), new PriceAttribute() .setType("TOTAL") .setState("ACTUAL") .setName("Total Price") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(1000000L)) .setTaxIncluded(true) )) .setNote("Extra pepperoni") .setQuantity(1))); LineItemV3 lineItem = new LineItemV3() .setId("LINE_ITEM_ID") .setName("Pizza") .setDescription("A four cheese pizza.") .setPriceAttributes(Arrays.asList(itemPrice, totalItemPrice)) .setNotes(Collections.singletonList("Extra cheese.")) .setPurchase(purchaseItemExtension); // Order Contents OrderContents contents = new OrderContents() .setLineItems(Collections.singletonList(lineItem)); // User Info UserInfo buyerInfo = new UserInfo() .setEmail("janedoe@gmail.com") .setFirstName("Jane") .setLastName("Doe") .setDisplayName("Jane Doe"); // Price Attributes PriceAttribute subTotal = new PriceAttribute() .setType("SUBTOTAL") .setName("Subtotal") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(9990000L) ) .setTaxIncluded(true); PriceAttribute deliveryFee = new PriceAttribute() .setType("DELIVERY") .setName("Delivery") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(2000000L) ) .setTaxIncluded(true); PriceAttribute tax = new PriceAttribute() .setType("TAX") .setName("Tax") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(3780000L) ) .setTaxIncluded(true); PriceAttribute totalPrice = new PriceAttribute() .setType("TOTAL") .setName("Total Price") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(15770000L) ) .setTaxIncluded(true); // Follow up actions Action viewDetails = new Action() .setType("VIEW_DETAILS") .setTitle("View details") .setOpenUrlAction(new OpenUrlAction() .setUrl("https://example.com")); Action call = new Action() .setType("CALL") .setTitle("Call us") .setOpenUrlAction(new OpenUrlAction() .setUrl("tel:+16501112222")); Action email = new Action() .setType("EMAIL") .setTitle("Email us") .setOpenUrlAction(new OpenUrlAction() .setUrl("mailto:person@example.com")); // Terms of service and order note String termsOfServiceUrl = "http://example.com"; String orderNote = "Sale event"; // Promotions PromotionV3 promotion = new PromotionV3() .setCoupon("COUPON_CODE"); // Purchase Order Extension Location location = GSON_BUILDER.create().fromJson( (String) conversationData.get("location"), Location.class); PurchaseOrderExtension purchaseOrderExtension = new PurchaseOrderExtension() .setStatus("CREATED") .setUserVisibleStatusLabel("CREATED") .setType("FOOD") .setReturnsInfo(new PurchaseReturnsInfo() .setIsReturnable(false) .setDaysToReturn(1) .setPolicyUrl("https://example.com")) .setFulfillmentInfo(new PurchaseFulfillmentInfo() .setId("FULFILLMENT_SERVICE_ID") .setFulfillmentType("DELIVERY") .setExpectedFulfillmentTime(new TimeV3() .setTimeIso8601("2019-09-25T18:00:00.877Z")) .setLocation(location) .setPrice(new PriceAttribute() .setType("REGULAR") .setName("Delivery price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(2000000L)) .setTaxIncluded(true)) .setFulfillmentContact(new UserInfo() .setEmail("johnjohnson@gmail.com") .setFirstName("John") .setLastName("Johnson") .setDisplayName("John Johnson"))) .setPurchaseLocationType("ONLINE_PURCHASE"); OrderV3 order = new OrderV3() .setCreateTime("2019-09-24T18:00:00.877Z") .setLastUpdateTime("2019-09-24T18:00:00.877Z") .setMerchantOrderId(orderId) .setUserVisibleOrderId(orderId) .setTransactionMerchant(transactionMerchant) .setContents(contents) .setBuyerInfo(buyerInfo) .setPriceAttributes(Arrays.asList( subTotal, deliveryFee, tax, totalPrice )) .setFollowUpActions(Arrays.asList( viewDetails, call, email )) .setTermsOfServiceUrl(termsOfServiceUrl) .setNote(orderNote) .setPromotions(Collections.singletonList(promotion)) .setPurchase(purchaseOrderExtension);
Java
// Transaction Merchant MerchantV3 transactionMerchant = new MerchantV3() .setId("http://www.example.com") .setName("Example Merchant"); // Line Item PriceAttribute itemPrice = new PriceAttribute() .setType("REGULAR") .setName("Item Price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(8990000L) ) .setTaxIncluded(true); PriceAttribute totalItemPrice = new PriceAttribute() .setType("TOTAL") .setName("Total Price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(9990000L) ) .setTaxIncluded(true); // Purchase Item Extension PurchaseItemExtension purchaseItemExtension = new PurchaseItemExtension() .setUnitMeasure(new MerchantUnitMeasure() .setMeasure(1.0) .setUnit("POUND")) .setItemOptions(Arrays.asList(new PurchaseItemExtensionItemOption() .setId("ITEM_OPTION_ID") .setName("Pepperoni") .setPrices(Arrays.asList( new PriceAttribute() .setType("REGULAR") .setState("ACTUAL") .setName("Item Price") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(1000000L)) .setTaxIncluded(true), new PriceAttribute() .setType("TOTAL") .setState("ACTUAL") .setName("Total Price") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(1000000L)) .setTaxIncluded(true) )) .setNote("Extra pepperoni"))); LineItemV3 lineItem = new LineItemV3() .setId("LINE_ITEM_ID") .setName("Pizza") .setDescription("A four cheese pizza.") .setPriceAttributes(Arrays.asList(itemPrice, totalItemPrice)) .setNotes(Collections.singletonList("Extra cheese.")) .setPurchase(purchaseItemExtension); // Order Contents OrderContents contents = new OrderContents() .setLineItems(Collections.singletonList(lineItem)); // User Info UserInfo buyerInfo = new UserInfo() .setEmail("janedoe@gmail.com") .setFirstName("Jane") .setLastName("Doe") .setDisplayName("Jane Doe"); // Price Attributes PriceAttribute subTotal = new PriceAttribute() .setType("SUBTOTAL") .setName("Subtotal") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(9990000L) ) .setTaxIncluded(true); PriceAttribute deliveryFee = new PriceAttribute() .setType("DELIVERY") .setName("Delivery") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(2000000L) ) .setTaxIncluded(true); PriceAttribute tax = new PriceAttribute() .setType("TAX") .setName("Tax") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(3780000L) ) .setTaxIncluded(true); PriceAttribute totalPrice = new PriceAttribute() .setType("TOTAL") .setName("Total Price") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(15770000L) ) .setTaxIncluded(true); // Follow up actions Action viewDetails = new Action() .setType("VIEW_DETAILS") .setTitle("View details") .setOpenUrlAction(new OpenUrlAction() .setUrl("https://example.com")); Action call = new Action() .setType("CALL") .setTitle("Call us") .setOpenUrlAction(new OpenUrlAction() .setUrl("tel:+16501112222")); Action email = new Action() .setType("EMAIL") .setTitle("Email us") .setOpenUrlAction(new OpenUrlAction() .setUrl("mailto:person@example.com")); // Terms of service and order note String termsOfServiceUrl = "http://example.com"; String orderNote = "Sale event"; // Promotions PromotionV3 promotion = new PromotionV3() .setCoupon("COUPON_CODE"); // Purchase Order Extension Location location = GSON_BUILDER.create().fromJson( (String) conversationData.get("location"), Location.class); PurchaseOrderExtension purchaseOrderExtension = new PurchaseOrderExtension() .setStatus("CREATED") .setUserVisibleStatusLabel("CREATED") .setType("FOOD") .setReturnsInfo(new PurchaseReturnsInfo() .setIsReturnable(false) .setDaysToReturn(1) .setPolicyUrl("https://example.com")) .setFulfillmentInfo(new PurchaseFulfillmentInfo() .setId("FULFILLMENT_SERVICE_ID") .setFulfillmentType("DELIVERY") .setExpectedFulfillmentTime(new TimeV3() .setTimeIso8601("2019-09-25T18:00:00.877Z")) .setLocation(location) .setPrice(new PriceAttribute() .setType("REGULAR") .setName("Delivery price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(2000000L)) .setTaxIncluded(true)) .setFulfillmentContact(new UserInfo() .setEmail("johnjohnson@gmail.com") .setFirstName("John") .setLastName("Johnson") .setDisplayName("John Johnson"))) .setPurchaseLocationType("ONLINE_PURCHASE"); OrderV3 order = new OrderV3() .setCreateTime("2019-09-24T18:00:00.877Z") .setLastUpdateTime("2019-09-24T18:00:00.877Z") .setMerchantOrderId(orderId) .setUserVisibleOrderId(orderId) .setTransactionMerchant(transactionMerchant) .setContents(contents) .setBuyerInfo(buyerInfo) .setPriceAttributes(Arrays.asList( subTotal, deliveryFee, tax, totalPrice )) .setFollowUpActions(Arrays.asList( viewDetails, call, email )) .setTermsOfServiceUrl(termsOfServiceUrl) .setNote(orderNote) .setPromotions(Collections.singletonList(promotion)) .setPurchase(purchaseOrderExtension);
3. Associer des comptes
Si vous utilisez votre propre mode de paiement pour débiter l'utilisateur, nous vous recommandons d'associer son compte Google à un compte qu'il possède avec votre propre service pour récupérer, présenter et facturer les modes de paiement qui y sont stockés.
Pour satisfaire à cette exigence, nous fournissons l'association de compte OAuth 2.0. Nous vous recommandons vivement d'activer le flux d'assertion OAuth 2.0, car il simplifie l'expérience utilisateur.
Nous fournissons l'intent actions.intent.SIGN_IN
, qui vous permet de demander à un utilisateur d'associer des comptes en cours de conversation. Vous devez activer l'association de comptes dans la console Actions pour utiliser l'intent actions.intent.SIGN_IN
.
Vous devez utiliser cet intent si vous ne parvenez pas à trouver un accessToken
dans l'objet User
de la requête de webhook. Cela signifie que l'utilisateur n'a pas encore associé son compte.
Après avoir demandé l'intent actions.intent.SIGN_IN
, vous recevrez un Argument
contenant un SignInStatus
avec la valeur "OK"
, "CANCELLED"
ou "ERROR"
. Si l'état est "OK"
, vous devriez pouvoir trouver un accessToken
dans l'objet User
.
Traitement
Demander une connexion
Node.js
app.intent('Sign In', (conv) => { conv.ask(new SignIn('To get your account details')); });
Node.js
conv.ask(new SignIn('To get your account details'));
Java
@ForIntent("Sign In") public ActionResponse signIn(ActionRequest request) { return getResponseBuilder(request).add( new SignIn() .setContext("To get your account details")) .build(); }
Java
return getResponseBuilder(request).add( new SignIn() .setContext("To get your account details")) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "systemIntent": { "intent": "actions.intent.SIGN_IN", "data": { "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec", "optContext": "To get your account details" } } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.SIGN_IN", "inputValueData": { "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec", "optContext": "To get your account details" } } ] } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }
Recevoir le résultat de connexion
Node.js
app.intent('Sign In Complete', (conv, params, signin) => { if (signin.status !== 'OK') { conv.ask('You need to sign in before making a transaction.'); } else { const accessToken = conv.user.access.token; // possibly do something with access token conv.ask('You must meet all the requirements necessary ' + 'to make a transaction. Try saying ' + '"check transaction requirements".'); conv.ask(new Suggestions(`check requirements`)); } });
Node.js
app.intent('actions.intent.SIGN_IN', (conv, params, signin) => { if (signin.status !== 'OK') { conv.ask('You need to sign in before making a transaction.'); } else { const accessToken = conv.user.access.token; // possibly do something with access token conv.ask('You must meet all the requirements necessary ' + 'to make a transaction. Try saying ' + '"check transaction requirements".'); conv.ask(new Suggestions(`check requirements`)); } });
Java
@ForIntent("Sign In Complete") public ActionResponse signInComplete(ActionRequest request) { ResponseBuilder responseBuilder = getResponseBuilder(request); if (request.isSignInGranted()) { responseBuilder .add("You must meet all the requirements necessary to make a " + "transaction. Try saying \"check transaction requirements\".") .addSuggestions(new String[] { "check requirements" }); } else { responseBuilder.add("You need to sign in before making a transaction."); } return responseBuilder.build(); }
Java
@ForIntent("actions.intent.SIGN_IN") public ActionResponse signInComplete(ActionRequest request) { ResponseBuilder responseBuilder = getResponseBuilder(request); if (request.isSignInGranted()) { responseBuilder .add("You must meet all the requirements necessary to make a " + "transaction. Try saying \"check transaction requirements\".") .addSuggestions(new String[] { "check requirements" }); } else { responseBuilder.add("You need to sign in before making a transaction."); } return responseBuilder.build(); }
JSON
{ "responseId": "d2123d8d-3f00-466e-b5a9-1a4ed53a7cb7-594de0a7", "queryResult": { "queryText": "actions_intent_SIGN_IN", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentMessages": [ { "text": { "text": [ "" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment", "lifespanCount": 2 }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_sign_in", "parameters": { "SIGN_IN": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" }, "text": "" } } ], "intent": { "name": "projects/df-transactions/agent/intents/105b925b-b186-4f5d-8bde-a9a782a0fa9f", "displayName": "Sign In Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:18Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[]" }, "inputs": [ { "intent": "actions.intent.SIGN_IN", "rawInputs": [ { "inputType": "KEYBOARD" } ], "arguments": [ { "name": "SIGN_IN", "extension": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:55:52Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }, "inputs": [ { "intent": "actions.intent.SIGN_IN", "rawInputs": [ {} ], "arguments": [ { "name": "SIGN_IN", "extension": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] } ] }
4. Proposer la commande
Une fois la commande créée, vous devez la présenter à l'utilisateur pour qu'il la confirme ou la refuse. Demandez l'intent actions.intent.TRANSACTION_DECISION
et indiquez la commande que vous avez créée avec les informations de paiement stockées par l'utilisateur.
Expérience utilisateur
Lorsque vous demandez l'intent actions.intent.TRANSACTION_DECISION
, l'Assistant lance une expérience intégrée dans laquelle le Order
que vous avez transmis s'affiche directement sur une "carte d'aperçu du panier". L'utilisateur peut dire "passer la commande", refuser la transaction, modifier une option de paiement (comme la carte de crédit ou l'adresse) ou demander à modifier le contenu de la commande.
L'utilisateur peut également demander à modifier la commande. Dans ce cas, assurez-vous que votre traitement peut traiter les demandes de modification de commande une fois l'expérience d'assemblage du panier terminée.
Traitement
Lorsque vous demandez l'intent actions.intent.TRANSACTION_DECISION
, vous devez créer un TransactionDecision
contenant le Order
, ainsi que orderOptions
et paymentParameters
. Votre objet paymentParameters
inclut un merchantPaymentOption
avec des champs qui décrivent le mode de paiement de l'utilisateur.
Le code suivant montre un exemple de TransactionsDecision
pour une commande, payée avec une carte de crédit Visa:
Node.js
conv.ask(new TransactionDecision({ orderOptions: { userInfoOptions: { userInfoProperties: [ 'EMAIL', ], }, }, paymentParameters: { merchantPaymentOption: { defaultMerchantPaymentMethodId: '12345678', managePaymentMethodUrl: 'https://example.com/managePayment', merchantPaymentMethod: [ { paymentMethodDisplayInfo: { paymentMethodDisplayName: 'VISA **** 1234', paymentType: 'PAYMENT_CARD', }, paymentMethodGroup: 'Payment method group', paymentMethodId: '12345678', paymentMethodStatus: { status: 'STATUS_OK', statusMessage: 'Status message', }, }, ], }, }, presentationOptions: { actionDisplayName: 'PLACE_ORDER', }, order: order, }));
Node.js
conv.ask(new TransactionDecision({ orderOptions: { userInfoOptions: { userInfoProperties: [ 'EMAIL', ], }, }, paymentParameters: { merchantPaymentOption: { defaultMerchantPaymentMethodId: '12345678', managePaymentMethodUrl: 'https://example.com/managePayment', merchantPaymentMethod: [ { paymentMethodDisplayInfo: { paymentMethodDisplayName: 'VISA **** 1234', paymentType: 'PAYMENT_CARD', }, paymentMethodGroup: 'Payment method group', paymentMethodId: '12345678', paymentMethodStatus: { status: 'STATUS_OK', statusMessage: 'Status message', }, }, ], }, }, presentationOptions: { actionDisplayName: 'PLACE_ORDER', }, order: order, }));
Java
// Create order options OrderOptionsV3 orderOptions = new OrderOptionsV3() .setUserInfoOptions(new UserInfoOptions() .setUserInfoProperties(Collections.singletonList("EMAIL"))); // Create presentation options PresentationOptionsV3 presentationOptions = new PresentationOptionsV3() .setActionDisplayName("PLACE_ORDER"); // Create payment parameters MerchantPaymentMethod merchantPaymentMethod = new MerchantPaymentMethod() .setPaymentMethodDisplayInfo(new PaymentMethodDisplayInfo() .setPaymentMethodDisplayName("VISA **** 1234") .setPaymentType("PAYMENT_CARD")) .setPaymentMethodGroup("Payment method group") .setPaymentMethodId("12345678") .setPaymentMethodStatus(new PaymentMethodStatus() .setStatus("STATUS_OK") .setStatusMessage("Status message")); MerchantPaymentOption merchantPaymentOption = new MerchantPaymentOption() .setDefaultMerchantPaymentMethodId("12345678") .setManagePaymentMethodUrl("https://example.com/managePayment") .setMerchantPaymentMethod(Collections.singletonList(merchantPaymentMethod)); paymentParameters.setMerchantPaymentOption(merchantPaymentOption); return getResponseBuilder(request) .add(new TransactionDecision() .setOrder(order) .setOrderOptions(orderOptions) .setPresentationOptions(presentationOptions) .setPaymentParameters(paymentParameters) ) .build();
Java
// Create order options OrderOptionsV3 orderOptions = new OrderOptionsV3() .setUserInfoOptions(new UserInfoOptions() .setUserInfoProperties(Collections.singletonList("EMAIL"))); // Create presentation options PresentationOptionsV3 presentationOptions = new PresentationOptionsV3() .setActionDisplayName("PLACE_ORDER"); // Create payment parameters MerchantPaymentMethod merchantPaymentMethod = new MerchantPaymentMethod() .setPaymentMethodDisplayInfo(new PaymentMethodDisplayInfo() .setPaymentMethodDisplayName("VISA **** 1234") .setPaymentType("PAYMENT_CARD")) .setPaymentMethodGroup("Payment method group") .setPaymentMethodId("12345678") .setPaymentMethodStatus(new PaymentMethodStatus() .setStatus("STATUS_OK") .setStatusMessage("Status message")); MerchantPaymentOption merchantPaymentOption = new MerchantPaymentOption() .setDefaultMerchantPaymentMethodId("12345678") .setManagePaymentMethodUrl("https://example.com/managePayment") .setMerchantPaymentMethod(Collections.singletonList(merchantPaymentMethod)); paymentParameters.setMerchantPaymentOption(merchantPaymentOption); return getResponseBuilder(request) .add(new TransactionDecision() .setOrder(order) .setOrderOptions(orderOptions) .setPresentationOptions(presentationOptions) .setPaymentParameters(paymentParameters) ) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "richResponse": { "items": [ { "simpleResponse": { "textToSpeech": "Transaction Decision Placeholder." } } ] }, "systemIntent": { "intent": "actions.intent.TRANSACTION_DECISION", "data": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValueSpec", "orderOptions": { "userInfoOptions": { "userInfoProperties": [ "EMAIL" ] } }, "paymentParameters": { "merchantPaymentOption": { "defaultMerchantPaymentMethodId": "12345678", "managePaymentMethodUrl": "https://example.com/managePayment", "merchantPaymentMethod": [ { "paymentMethodDisplayInfo": { "paymentMethodDisplayName": "VISA **** 1234", "paymentType": "PAYMENT_CARD" }, "paymentMethodGroup": "Payment method group", "paymentMethodId": "12345678", "paymentMethodStatus": { "status": "STATUS_OK", "statusMessage": "Status message" } } ] } }, "presentationOptions": { "actionDisplayName": "PLACE_ORDER" }, "order": { "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T18:00:00.877Z", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "description": "A four cheese pizza.", "priceAttributes": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 8990000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true } ], "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" }, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "state": "ACTUAL", "name": "Item Price", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1, "subOptions": [] } ] } } ] }, "buyerInfo": { "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 3780000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 15770000 }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "http://www.example.com", "note": "Sale event", "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "userVisibleStatusLabel": "CREATED", "type": "FOOD", "returnsInfo": { "isReturnable": false, "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "city": "MOUNTAIN VIEW", "coordinates": { "latitude": 37.432524, "longitude": -122.098545 }, "phoneNumber": "+1 123-456-7890", "postalAddress": { "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "postalCode": "94043-1351", "recipients": [ "John Doe" ], "regionCode": "US" }, "zipCode": "94043-1351" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE" } } } } } }, "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/_actions_on_google", "lifespanCount": 99, "parameters": { "data": "{\"location\":{\"coordinates\":{\"latitude\":37.432524,\"longitude\":-122.098545},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}" } } ] }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.TRANSACTION_DECISION", "inputValueData": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValueSpec", "orderOptions": { "userInfoOptions": { "userInfoProperties": [ "EMAIL" ] } }, "paymentParameters": { "merchantPaymentOption": { "defaultMerchantPaymentMethodId": "12345678", "managePaymentMethodUrl": "https://example.com/managePayment", "merchantPaymentMethod": [ { "paymentMethodDisplayInfo": { "paymentMethodDisplayName": "VISA **** 1234", "paymentType": "PAYMENT_CARD" }, "paymentMethodGroup": "Payment method group", "paymentMethodId": "12345678", "paymentMethodStatus": { "status": "STATUS_OK", "statusMessage": "Status message" } } ] } }, "presentationOptions": { "actionDisplayName": "PLACE_ORDER" }, "order": { "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T18:00:00.877Z", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "description": "A four cheese pizza.", "priceAttributes": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 8990000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true } ], "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" }, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "state": "ACTUAL", "name": "Item Price", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1, "subOptions": [] } ] } } ] }, "buyerInfo": { "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 3780000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 15770000 }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "http://www.example.com", "note": "Sale event", "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "userVisibleStatusLabel": "CREATED", "type": "FOOD", "returnsInfo": { "isReturnable": false, "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE" } } } } ], "inputPrompt": { "richInitialPrompt": { "items": [ { "simpleResponse": { "textToSpeech": "Transaction Decision Placeholder." } } ] } } } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}" }
Gérer la décision de l'utilisateur
Une fois que l'Assistant a traité l'intent, il envoie au traitement une requête avec l'intent actions_intent_TRANSACTION_DECISION
avec la réponse de l'utilisateur à la décision de transaction. Vous recevrez un Argument
contenant une TransactionDecisionValue. Cette valeur contiendra les éléments suivants:
transactionDecision
: décision de l'utilisateur concernant la commande proposée. Les valeurs possibles sontORDER_ACCEPTED
,ORDER_REJECTED
,DELIVERY_ADDRESS_UPDATED
,CART_CHANGE_REQUESTED
etUSER_CANNOT_TRANSACT
.deliveryAddress
: adresse de livraison mise à jour, si l'utilisateur a modifié son adresse de livraison. Dans ce cas, la valeur detransactionDecision
seraDELIVERY_ADDRESS_UPDATED
.
Pour gérer correctement cette requête, déclarez un intent Dialogflow déclenché par l'événement actions_intent_TRANSACTION_DECISION
. Lorsqu'il est déclenché, gérez-le dans le traitement:
Node.js
const arg = conv.arguments.get('TRANSACTION_DECISION_VALUE'); if (arg && arg.transactionDecision === 'ORDER_ACCEPTED') { console.log('Order accepted.'); const order = arg.order; }
Node.js
const arg = conv.arguments.get('TRANSACTION_DECISION_VALUE'); if (arg && arg.transactionDecision === 'ORDER_ACCEPTED') { console.log('Order accepted.'); const order = arg.order; }
Java
// Check transaction decision value Argument transactionDecisionValue = request .getArgument("TRANSACTION_DECISION_VALUE"); Map<String, Object> extension = null; if (transactionDecisionValue != null) { extension = transactionDecisionValue.getExtension(); } String transactionDecision = null; if (extension != null) { transactionDecision = (String) extension.get("transactionDecision"); } ResponseBuilder responseBuilder = getResponseBuilder(request); if ((transactionDecision != null && transactionDecision.equals("ORDER_ACCEPTED"))) { OrderV3 order = ((OrderV3) extension.get("order")); }
Java
// Check transaction decision value Argument transactionDecisionValue = request .getArgument("TRANSACTION_DECISION_VALUE"); Map<String, Object> extension = null; if (transactionDecisionValue != null) { extension = transactionDecisionValue.getExtension(); } String transactionDecision = null; if (extension != null) { transactionDecision = (String) extension.get("transactionDecision"); } ResponseBuilder responseBuilder = getResponseBuilder(request); if ((transactionDecision != null && transactionDecision.equals("ORDER_ACCEPTED"))) { OrderV3 order = ((OrderV3) extension.get("order")); }
JSON
{ "responseId": "aba44717-4236-4602-af55-e5ae1fc2d97a-594de0a7", "queryResult": { "queryText": "actions_intent_TRANSACTION_DECISION", "action": "transaction.decision.complete", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentText": "Failed to get transaction decision", "fulfillmentMessages": [ { "text": { "text": [ "Failed to get transaction decision" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_voice" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/_actions_on_google", "lifespanCount": 97, "parameters": { "data": "{\"location\":{\"coordinates\":{\"latitude\":37.432524,\"longitude\":-122.098545},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"}}" } }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_transaction_decision", "parameters": { "TRANSACTION_DECISION_VALUE": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue", "transactionDecision": "ORDER_ACCEPTED", "order": { "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T18:00:00.877Z", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "description": "A four cheese pizza.", "priceAttributes": [ { "type": "REGULAR", "name": "Line Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 8990000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true } ], "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" }, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "state": "ACTUAL", "name": "Item Price", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1, "subOptions": [] } ] } } ] }, "buyerInfo": { "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 3780000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 15770000 }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "www.example.com", "note": "Sale event", "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "userVisibleStatusLabel": "CREATED", "type": "FOOD", "returnsInfo": { "isReturnable": false, "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": {}, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE" } } }, "text": "" } } ], "intent": { "name": "projects/df-transactions/agent/intents/fd16d86b-60db-4d19-a683-5b52a22f4795", "displayName": "Transaction Decision Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:32Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[\"merchant_payment\"]" }, "inputs": [ { "intent": "actions.intent.TRANSACTION_DECISION", "rawInputs": [ { "inputType": "KEYBOARD" } ], "arguments": [ { "name": "TRANSACTION_DECISION_VALUE", "extension": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue", "transactionDecision": "ORDER_ACCEPTED", "order": { "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T19:00:00.877Z", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "description": "A four cheese pizza.", "priceAttributes": [ { "type": "REGULAR", "name": "Line Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 8990000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true } ], "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" }, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "state": "ACTUAL", "name": "Item Price", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1, "subOptions": [] } ] } } ] }, "buyerInfo": { "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 3780000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 15770000 }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "www.example.com", "note": "Sale event", "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "userVisibleStatusLabel": "CREATED", "type": "FOOD", "returnsInfo": { "isReturnable": false, "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": {}, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE" } } } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:57:31Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}" }, "inputs": [ { "intent": "actions.intent.TRANSACTION_DECISION", "rawInputs": [ {} ], "arguments": [ { "name": "TRANSACTION_DECISION_VALUE", "extension": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue", "transactionDecision": "ORDER_ACCEPTED", "order": { "googleOrderId": "05528125187071048269", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "buyerInfo": { "email": "janedoe@example.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T18:00:00.877Z", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "priceAttributes": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "8990000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "9990000" }, "taxIncluded": true } ], "description": "A four cheese pizza.", "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1 } ], "unitMeasure": { "measure": 1, "unit": "POUND" } }, "vertical": { "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension", "quantity": 1, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1 } ], "unitMeasure": { "measure": 1, "unit": "POUND" } } } ] }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "9990000" }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "3780000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "15770000" }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "http://www.example.com", "note": "Sale event", "paymentData": { "paymentResult": { "merchantPaymentMethodId": "12345678" }, "paymentInfo": { "paymentMethodDisplayInfo": { "paymentType": "PAYMENT_CARD", "paymentMethodDisplayName": "VISA **** 1234" }, "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_MERCHANT" } }, "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "type": "FOOD", "returnsInfo": { "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE", "userVisibleStatusLabel": "CREATED" }, "vertical": { "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension", "status": "CREATED", "type": "FOOD", "returnsInfo": { "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE", "userVisibleStatusLabel": "CREATED" } } } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" } ] } ] }
5. Finaliser la commande et envoyer un reçu
Lorsque l'intent actions.intent.TRANSACTION_DECISION
est renvoyé avec un transactionDecision
de ORDER_ACCEPTED
, vous devez immédiatement effectuer le traitement nécessaire pour "confirmer" la commande (comme la conserver dans votre propre base de données et facturer l'utilisateur).
Vous pouvez mettre fin à la conversation avec cette réponse, mais vous devez inclure une réponse simple pour que la conversation continue. Lorsque vous fournissez ce orderUpdate
initial, l'utilisateur voit une "fiche de reçu réduite" avec le reste de votre réponse.
Cette carte reflète le reçu que l'utilisateur trouve dans son historique des commandes.
Lors de la confirmation de commande, votre objet de commande peut inclure un userVisibleOrderId
, qui correspond à l'ID que l'utilisateur voit pour la commande. Vous pouvez réutiliser merchantOrderId
pour ce champ.
Une partie de l'objet OrderUpdate doit contenir un objet action de suivi, qui se manifeste sous la forme de boutons URL en bas des détails de la commande que l'utilisateur peut trouver dans l'historique des commandes de l'Assistant.
Traitement
Node.js
// Set lastUpdateTime and update status of order const order = arg.order; order.lastUpdateTime = '2019-09-24T19:00:00.877Z'; order.purchase.status = 'CONFIRMED'; order.purchase.userVisibleStatusLabel = 'Order confirmed'; // Send synchronous order update conv.ask(`Transaction completed! Your order` + ` ${conv.data.latestOrderId} is all set!`); conv.ask(new Suggestions('send order update')); conv.ask(new OrderUpdate({ type: 'SNAPSHOT', reason: 'Reason string', order: order, }));
Node.js
// Set lastUpdateTime and update status of order const order = arg.order; order.lastUpdateTime = '2019-09-24T19:00:00.877Z'; order.purchase.status = 'CONFIRMED'; order.purchase.userVisibleStatusLabel = 'Order confirmed'; // Send synchronous order update conv.ask(`Transaction completed! Your order ` + `${conv.data.latestOrderId} is all set!`); conv.ask(new Suggestions('send order update')); conv.ask(new OrderUpdate({ type: 'SNAPSHOT', reason: 'Reason string', order: order, }));
Java
OrderV3 order = ((OrderV3) extension.get("order")); order.setLastUpdateTime("2019-09-24T19:00:00.877Z"); // Update order status PurchaseOrderExtension purchaseOrderExtension = order.getPurchase(); purchaseOrderExtension.setStatus("CONFIRMED"); purchaseOrderExtension.setUserVisibleStatusLabel("Order confirmed"); order.setPurchase(purchaseOrderExtension); // Order update OrderUpdateV3 orderUpdate = new OrderUpdateV3() .setType("SNAPSHOT") .setReason("Reason string") .setOrder(order); Map<String, Object> conversationData = request.getConversationData(); String orderId = (String) conversationData.get("latestOrderId"); responseBuilder .add("Transaction completed! Your order " + orderId + " is all set!") .addSuggestions(new String[] {"send order update"}) .add(new StructuredResponse().setOrderUpdateV3(orderUpdate));
Java
OrderV3 order = ((OrderV3) extension.get("order")); order.setLastUpdateTime("2019-09-24T19:00:00.877Z"); // Update order status PurchaseOrderExtension purchaseOrderExtension = order.getPurchase(); purchaseOrderExtension.setStatus("CONFIRMED"); purchaseOrderExtension.setUserVisibleStatusLabel("Order confirmed"); order.setPurchase(purchaseOrderExtension); // Order update OrderUpdateV3 orderUpdate = new OrderUpdateV3() .setType("SNAPSHOT") .setReason("Reason string") .setOrder(order); Map<String, Object> conversationData = request.getConversationData(); String orderId = (String) conversationData.get("latestOrderId"); responseBuilder .add("Transaction completed! Your order " + orderId + " is all set!") .addSuggestions(new String[] {"send order update"}) .add(new StructuredResponse().setOrderUpdateV3(orderUpdate));
JSON
{ "payload": { "google": { "expectUserResponse": true, "richResponse": { "items": [ { "simpleResponse": { "textToSpeech": "Transaction completed! Your order undefined is all set!" } }, { "structuredResponse": { "orderUpdateV3": { "order": { "buyerInfo": { "displayName": "Jane Doe", "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe" }, "contents": { "lineItems": [ { "description": "A four cheese pizza.", "id": "LINE_ITEM_ID", "name": "Pizza", "notes": [ "Extra cheese." ], "priceAttributes": [ { "amount": { "amountInMicros": 8990000, "currencyCode": "USD" }, "name": "Line Item Price", "state": "ACTUAL", "taxIncluded": true, "type": "REGULAR" }, { "amount": { "amountInMicros": 9990000, "currencyCode": "USD" }, "name": "Total Price", "state": "ACTUAL", "taxIncluded": true, "type": "TOTAL" } ], "purchase": { "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "note": "Extra pepperoni", "prices": [ { "amount": { "amountInMicros": 1000000, "currencyCode": "USD" }, "name": "Item Price", "state": "ACTUAL", "taxIncluded": true, "type": "REGULAR" }, { "amount": { "amountInMicros": 1000000, "currencyCode": "USD" }, "name": "Total Price", "state": "ACTUAL", "taxIncluded": true, "type": "TOTAL" } ], "quantity": 1, "subOptions": [] } ], "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" } } } ] }, "createTime": "2019-09-24T18:00:00.877Z", "followUpActions": [ { "openUrlAction": { "url": "http://example.com" }, "title": "View details", "type": "VIEW_DETAILS" }, { "openUrlAction": { "url": "tel:+16501112222" }, "title": "Call us", "type": "CALL" }, { "openUrlAction": { "url": "mailto:person@example.com" }, "title": "Email us", "type": "EMAIL" } ], "lastUpdateTime": "2019-09-24T19:00:00.877Z", "merchantOrderId": "ORDER_ID", "note": "Sale event", "priceAttributes": [ { "amount": { "amountInMicros": 9990000, "currencyCode": "USD" }, "name": "Subtotal", "state": "ESTIMATE", "taxIncluded": true, "type": "SUBTOTAL" }, { "amount": { "amountInMicros": 2000000, "currencyCode": "USD" }, "name": "Delivery", "state": "ACTUAL", "taxIncluded": true, "type": "DELIVERY" }, { "amount": { "amountInMicros": 3780000, "currencyCode": "USD" }, "name": "Tax", "state": "ESTIMATE", "taxIncluded": true, "type": "TAX" }, { "amount": { "amountInMicros": 15770000, "currencyCode": "USD" }, "name": "Total Price", "state": "ESTIMATE", "taxIncluded": true, "type": "TOTAL" } ], "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "fulfillmentInfo": { "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "fulfillmentContact": { "displayName": "John Johnson", "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson" }, "fulfillmentType": "DELIVERY", "id": "FULFILLMENT_SERVICE_ID", "location": {}, "price": { "amount": { "amountInMicros": 2000000, "currencyCode": "USD" }, "name": "Delivery Price", "state": "ACTUAL", "taxIncluded": true, "type": "REGULAR" } }, "purchaseLocationType": "ONLINE_PURCHASE", "returnsInfo": { "daysToReturn": 1, "isReturnable": false, "policyUrl": "http://www.example.com" }, "status": "CONFIRMED", "type": "FOOD", "userVisibleStatusLabel": "Order confirmed" }, "termsOfServiceUrl": "www.example.com", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "userVisibleOrderId": "ORDER_ID" }, "reason": "Reason string", "type": "SNAPSHOT" } } } ], "suggestions": [ { "title": "send order update" } ] } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.TEXT" } ], "inputPrompt": { "richInitialPrompt": { "items": [ { "simpleResponse": { "textToSpeech": "Transaction completed! Your order ORDER_ID is all set!" } }, { "structuredResponse": { "orderUpdateV3": { "type": "SNAPSHOT", "reason": "Reason string", "order": { "googleOrderId": "05528125187071048269", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "buyerInfo": { "email": "janedoe@example.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T19:00:00.877Z", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "priceAttributes": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "8990000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "9990000" }, "taxIncluded": true } ], "description": "A four cheese pizza.", "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1 } ], "unitMeasure": { "measure": 1, "unit": "POUND" } }, "vertical": { "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension", "quantity": 1, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1 } ], "unitMeasure": { "measure": 1, "unit": "POUND" } } } ] }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "9990000" }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "3780000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "15770000" }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "http://www.example.com", "note": "Sale event", "paymentData": { "paymentResult": { "merchantPaymentMethodId": "12345678" }, "paymentInfo": { "paymentMethodDisplayInfo": { "paymentType": "PAYMENT_CARD", "paymentMethodDisplayName": "VISA **** 1234" }, "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_MERCHANT" } }, "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CONFIRMED", "type": "FOOD", "returnsInfo": { "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE", "userVisibleStatusLabel": "Order confirmed" }, "vertical": { "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension", "status": "CREATED", "type": "FOOD", "returnsInfo": { "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE", "userVisibleStatusLabel": "CREATED" } } } } } ], "suggestions": [ { "title": "send order update" } ] } } } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}" }
6. Envoyer des mises à jour de commande
Vous devez tenir l'utilisateur informé de l'état de la commande tout au long de sa durée de vie. Envoyez des mises à jour de commande à l'utilisateur en envoyant des requêtes HTTP PATCH à l'API Orders avec l'état et les détails de la commande.
Configurer des requêtes asynchrones vers Orders API
Les requêtes de mise à jour de commande adressées à Orders API sont autorisées par un jeton d'accès. Pour PATCH une mise à jour de commande dans l'API Orders, téléchargez une clé de compte de service JSON associée à votre projet dans la console Actions, puis échangez-la contre un jeton de support qui peut être transmis dans l'en-tête Authorization
de la requête HTTP.
Pour récupérer la clé de votre compte de service, procédez comme suit:
- Dans la console Google Cloud, accédez à Menu Dataproc > API et services > Identifiants > Créer des identifiants > Clé de compte de service.
- Sous Compte de service, sélectionnez Nouveau compte de service.
- Définissez le compte de service sur
service-account
. - Définissez Rôle sur Projet > Propriétaire.
- Définissez le type de clé sur JSON.
- Sélectionnez Créer.
- Une clé de compte de service JSON privée sera téléchargée sur votre ordinateur local.
Dans votre code de mise à jour de commande, vous pouvez échanger votre clé de service contre un jeton de support en utilisant la bibliothèque cliente des API Google et le champ d'application "https://www.googleapis.com/auth/actions.order.developer". Vous trouverez la procédure d'installation et des exemples sur la page GitHub de la bibliothèque cliente des API.
Vous pouvez également faire référence à order-update.js
dans nos exemples Node.js et Java pour obtenir un exemple d'échange de clés.
Envoyer des mises à jour de commande
Une fois que vous avez échangé votre clé de compte de service contre un jeton de support OAuth, vous pouvez envoyer des mises à jour de commande en tant que requêtes PATCH autorisées à Orders API.
URL de l'API Orders:
PATCH https://actions.googleapis.com/v3/orders/${orderId}
Fournissez les en-têtes suivants dans votre requête:
"Authorization: Bearer token"
par le jeton de support OAuth pour lequel vous avez échangé votre clé de compte de service."Content-Type: application/json"
.
La requête PATCH doit prendre un corps JSON au format suivant:
{ "orderUpdate": OrderUpdate }
L'objet OrderUpdate
comprend les champs de niveau supérieur suivants:
updateMask
: champs de la commande que vous mettez à jour. Pour mettre à jour l'état de la commande, définissez la valeur surpurchase.status, purchase.userVisibleStatusLabel
.order
: contenu de la mise à jour. Si vous mettez à jour le contenu de la commande, définissez la valeur sur l'objetOrder
mis à jour. Si vous mettez à jour l'état de la commande (par exemple, de"CONFIRMED"
à"SHIPPED"
), l'objet contient les champs suivants:merchantOrderId
: le même ID que celui défini dans l'objetOrder
.lastUpdateTime
: date et heure de cette mise à jour.purchase
: objet contenant les éléments suivants :status
: état de la commande sous la forme d'unePurchaseStatus
(par exemple,SHIPPED
ouDELIVERED
).userVisibleStatusLabel
: étiquette visible par l'utilisateur qui fournit des détails sur l'état de la commande, par exemple "Votre commande a été expédiée et est en cours de livraison".
userNotification
qui peut s'afficher sur l'appareil de l'utilisateur lorsque cette mise à jour est envoyée. Notez que l'inclusion de cet objet ne garantit pas l'affichage d'une notification sur l'appareil de l'utilisateur.
L'exemple de code suivant montre un exemple de OrderUpdate
qui met à jour l'état de la commande sur DELIVERED
:
Node.js
// Import the 'googleapis' module for authorizing the request. const {google} = require('googleapis'); // Import the 'request-promise' module for sending an HTTP POST request. const request = require('request-promise'); // Import the OrderUpdate class from the Actions on Google client library. const {OrderUpdate} = require('actions-on-google'); // Import the service account key used to authorize the request. // Replacing the string path with a path to your service account key. // i.e. const serviceAccountKey = require('./service-account.json') // Create a new JWT client for the Actions API using credentials // from the service account key. let jwtClient = new google.auth.JWT( serviceAccountKey.client_email, null, serviceAccountKey.private_key, ['https://www.googleapis.com/auth/actions.order.developer'], null, ); // Authorize the client let tokens = await jwtClient.authorize(); // Declare order update const orderUpdate = new OrderUpdate({ updateMask: [ 'lastUpdateTime', 'purchase.status', 'purchase.userVisibleStatusLabel', ].join(','), order: { merchantOrderId: orderId, // Specify the ID of the order to update lastUpdateTime: new Date().toISOString(), purchase: { status: 'DELIVERED', userVisibleStatusLabel: 'Order delivered', }, }, reason: 'Order status updated to delivered.', }); // Set up the PATCH request header and body, // including the authorized token and order update. let options = { method: 'PATCH', uri: `https://actions.googleapis.com/v3/orders/${orderId}`, auth: { bearer: tokens.access_token, }, body: { header: { isInSandbox: true, }, orderUpdate, }, json: true, }; // Send the PATCH request to the Orders API. try { await request(options); conv.close(`The order has been updated.`); } catch (e) { console.log(`Error: ${e}`); conv.close(`There was an error sending an order update.`); }
Node.js
// Import the 'googleapis' module for authorizing the request. const {google} = require('googleapis'); // Import the 'request-promise' module for sending an HTTP POST request. const request = require('request-promise'); // Import the OrderUpdate class from the Actions on Google client library. const {OrderUpdate} = require('actions-on-google'); // Import the service account key used to authorize the request. // Replacing the string path with a path to your service account key. // i.e. const serviceAccountKey = require('./service-account.json') // Create a new JWT client for the Actions API using credentials // from the service account key. let jwtClient = new google.auth.JWT( serviceAccountKey.client_email, null, serviceAccountKey.private_key, ['https://www.googleapis.com/auth/actions.order.developer'], null, ); // Authorize the client let tokens = await jwtClient.authorize(); // Declare order update const orderUpdate = new OrderUpdate({ updateMask: [ 'lastUpdateTime', 'purchase.status', 'purchase.userVisibleStatusLabel', ].join(','), order: { merchantOrderId: orderId, // Specify the ID of the order to update lastUpdateTime: new Date().toISOString(), purchase: { status: 'DELIVERED', userVisibleStatusLabel: 'Order delivered', }, }, reason: 'Order status updated to delivered.', }); // Set up the PATCH request header and body, // including the authorized token and order update. let options = { method: 'PATCH', uri: `https://actions.googleapis.com/v3/orders/${orderId}`, auth: { bearer: tokens.access_token, }, body: { header: { isInSandbox: true, }, orderUpdate, }, json: true, }; // Send the PATCH request to the Orders API. try { await request(options); conv.close(`The order has been updated.`); } catch (e) { console.log(`Error: ${e}`); conv.close(`There was an error sending an order update.`); }
Java
// Setup service account credentials String serviceAccountFile = MyActionsApp.class.getClassLoader() .getResource(SERVICE_ACCOUNT_KEY_FILE_NAME) .getFile(); InputStream actionsApiServiceAccount = new FileInputStream( serviceAccountFile); ServiceAccountCredentials serviceAccountCredentials = (ServiceAccountCredentials) ServiceAccountCredentials.fromStream(actionsApiServiceAccount) .createScoped(Collections.singleton( "https://www.googleapis.com/auth/actions.order.developer")); AccessToken token = serviceAccountCredentials.refreshAccessToken(); // Setup request with headers HttpPatch patchRequest = new HttpPatch( "https://actions.googleapis.com/v3/orders/" + orderId); patchRequest.setHeader("Content-type", "application/json"); patchRequest.setHeader("Authorization", "Bearer " + token.getTokenValue()); // Create order update FieldMask fieldMask = FieldMask.newBuilder().addAllPaths(Arrays.asList( "lastUpdateTime", "purchase.status", "purchase.userVisibleStatusLabel")) .build(); OrderUpdateV3 orderUpdate = new OrderUpdateV3() .setOrder(new OrderV3() .setMerchantOrderId(orderId) .setLastUpdateTime(Instant.now().toString()) .setPurchase(new PurchaseOrderExtension() .setStatus("DELIVERED") .setUserVisibleStatusLabel("Order delivered."))) .setUpdateMask(FieldMaskUtil.toString(fieldMask)) .setReason("Order status was updated to delivered."); // Setup JSON body containing order update JsonParser parser = new JsonParser(); JsonObject orderUpdateJson = parser.parse(new Gson().toJson(orderUpdate)).getAsJsonObject(); JsonObject body = new JsonObject(); body.add("orderUpdate", orderUpdateJson); JsonObject header = new JsonObject(); header.addProperty("isInSandbox", true); body.add("header", header); StringEntity entity = new StringEntity(body.toString()); entity.setContentType(ContentType.APPLICATION_JSON.getMimeType()); patchRequest.setEntity(entity); // Make request HttpClient httpClient = HttpClientBuilder.create().build(); HttpResponse response = httpClient.execute(patchRequest); LOGGER.info(response.getStatusLine().getStatusCode() + " " + response .getStatusLine().getReasonPhrase()); return getResponseBuilder(request) .add("The order has been updated.") .build();
Java
// Setup service account credentials String serviceAccountFile = MyActionsApp.class.getClassLoader() .getResource(SERVICE_ACCOUNT_KEY_FILE_NAME) .getFile(); InputStream actionsApiServiceAccount = new FileInputStream( serviceAccountFile); ServiceAccountCredentials serviceAccountCredentials = (ServiceAccountCredentials) ServiceAccountCredentials.fromStream(actionsApiServiceAccount) .createScoped(Collections.singleton( "https://www.googleapis.com/auth/actions.order.developer")); AccessToken token = serviceAccountCredentials.refreshAccessToken(); // Setup request with headers HttpPatch patchRequest = new HttpPatch( "https://actions.googleapis.com/v3/orders/" + orderId); patchRequest.setHeader("Content-type", "application/json"); patchRequest.setHeader("Authorization", "Bearer " + token.getTokenValue()); // Create order update FieldMask fieldMask = FieldMask.newBuilder().addAllPaths(Arrays.asList( "lastUpdateTime", "purchase.status", "purchase.userVisibleStatusLabel")) .build(); OrderUpdateV3 orderUpdate = new OrderUpdateV3() .setOrder(new OrderV3() .setMerchantOrderId(orderId) .setLastUpdateTime(Instant.now().toString()) .setPurchase(new PurchaseOrderExtension() .setStatus("DELIVERED") .setUserVisibleStatusLabel("Order delivered."))) .setUpdateMask(FieldMaskUtil.toString(fieldMask)) .setReason("Order status was updated to delivered."); // Setup JSON body containing order update JsonParser parser = new JsonParser(); JsonObject orderUpdateJson = parser.parse(new Gson().toJson(orderUpdate)).getAsJsonObject(); JsonObject body = new JsonObject(); body.add("orderUpdate", orderUpdateJson); JsonObject header = new JsonObject(); header.addProperty("isInSandbox", true); body.add("header", header); StringEntity entity = new StringEntity(body.toString()); entity.setContentType(ContentType.APPLICATION_JSON.getMimeType()); patchRequest.setEntity(entity); // Make request HttpClient httpClient = HttpClientBuilder.create().build(); HttpResponse response = httpClient.execute(patchRequest); LOGGER.info(response.getStatusLine().getStatusCode() + " " + response .getStatusLine().getReasonPhrase()); return getResponseBuilder(request) .add("The order has been updated.") .build();
Définir l'état de l'achat
Le status
de la mise à jour d'une commande doit décrire l'état actuel de la commande. Dans le champ order.purchase.status
de votre mise à jour, utilisez l'une des valeurs suivantes:
CREATED
: la commande est acceptée par l'utilisateur et "créée" du point de vue de votre action, mais nécessite un traitement manuel sur votre backend.CONFIRMED
: la commande est active et en cours de traitement.IN_PREPARATION
: la commande est en cours de préparation pour l'expédition ou la livraison, par exemple un plat cuisiné ou un article en cours d'emballage.READY_FOR_PICKUP
: la commande peut être retirée par le destinataire.DELIVERED
: la commande a été livrée au destinataire.OUT_OF_STOCK
: un ou plusieurs articles de la commande ne sont pas disponibles.CHANGE_REQUESTED
: l'utilisateur a demandé à modifier la commande, et la modification est en cours de traitement.RETURNED
: l'utilisateur a retourné la commande après la livraison.REJECTED
si vous n'avez pas été en mesure de traiter, facturer ou "activer" la commande.CANCELLED
: la commande a été annulée par l'utilisateur.
Vous devez envoyer des mises à jour de commande pour chaque état pertinent pour votre transaction. Par exemple, si votre transaction nécessite un traitement manuel pour consigner la commande après qu'elle a été passée, envoyez une mise à jour CREATED
jusqu'à ce que ce traitement supplémentaire soit terminé. Toutes les valeurs d'état ne sont pas requises pour toutes les commandes.
Dépannage
Si vous rencontrez des problèmes pendant les tests, vous devez consulter nos étapes de dépannage pour les transactions.