Method: chargebackNotification

Notifies Google that a chargeback is being issued for a payment.

This signifies a user is contesting a payment and the issuer has decided to issue a chargeback. When the request is made it signifies that the user is being reimbursed by the issuer and will recover those funds either from the integrator or from Google.

If the echo is successful, the endpoint will return an HTTP 200 and the response will be of type EchoResponse.

If the endpoint encounters an error while processing the request, the endpoint will return HTTP 4xx or 5xx and the HTTP body will either be of type ErrorResponse or contain a generic error (e.g. a message similar to "There was an error. Please try again later.").

The generic error is used in situations where an ErrorResponse with a clear description could be used to help an attacker understand the payment integrator account identifier of other integrators. In these situations, where either the signing key doesn't match, the payment integrator identifier was not found, or the encryption key was unknown, this method will return a generic error. If the request signature could be verified, additional information regarding the error will be returned in an ErrorResponse.

An example request looks like:


{
  "requestHeader": {
    "protocolVersion": {
      "major": 1,
      "minor": 0,
      "revision": 0
    },
    "requestId": "fe640ae3-d9af-4075-90a1-7b90f436b3c0",
    "requestTimestamp": "1484584747000"
  },
  "paymentIntegratorAccountId": "SpeedyPaymentsIndia_INR",
  "captureRequestId": "G112YZH4XPDV88J",
  "amount": "728000000",
  "chargebackStage": "FIRST",
  "reasonCode": "INCORRECT_MERCHANDISE",
  "rawResult": {
    "scope": "VISA",
    "rawCode": "04"
  },
  "chargebackDate": "1483574400000",
  "replyByDate": "1491350400000",
  "caseId": "G-7832-13512"
}

An example response looks like:


{
  "responseHeader": {
    "responseTimestamp": "1484584747598"
  },
  "result": "SUCCESS"
}

HTTP request

POST https://vgw.googleapis.com/gsp/e-wallets-v1/chargebackNotification/:PIAID

Request body

The request body contains data with the following structure:

JSON representation 
{
  "requestHeader": {
    object (RequestHeader)
  },
  "paymentIntegratorAccountId": string,
  "captureRequestId": string,
  "amount": string,
  "chargebackStage": enum (ChargebackStage),
  "reasonCode": enum (PaymentDisputeReasonCode),
  "rawResult": {
    object (RawResult)
  },
  "chargebackDate": string,
  "replyByDate": string,
  "caseId": string
}
Fields
requestHeader

object (RequestHeader)

REQUIRED: Common header for all requests.
paymentIntegratorAccountId

string

REQUIRED: This is the payment integrator account identifier that identifies contractual constraints around this transaction.
captureRequestId

string

REQUIRED: A unique identifier for the capture that the chargeback is associated with. This is the requestId generated by Google during the captureFundsReservation or capture which this request is associated with.
amount

string (Int64Value format)

REQUIRED: The amount of the chargeback, in micros of the currency unit. This must be greater than zero and less than or equal to the amount in the capture or captureFundsReservation request and is in the same currency unit as the capture.
chargebackStage

enum (ChargebackStage)

REQUIRED: This represents whether this was the first or second chargeback event for this capture. A second chargeback, also known as Second Presentment or Pre-arbitration is when the result of an initial chargeback was challenged. The second chargeback is a separate event that can also be reversed. Once a second chargeback event has occurred the payment is in a terminal state and no subsequent chargeback events can be added.
reasonCode

enum (PaymentDisputeReasonCode)

REQUIRED: The reason the transaction is being charged back.
rawResult

object (RawResult)

REQUIRED: Raw result of the chargeback request from the issuer. Used to help inform Google's risk engine and analytics. In decline code–mapping situations, data is sometimes lost. The integrator can choose to give Google a raw code. For example, a credit card gateway (the integrator) may use this field to communicate to Google the exact chargeback code that was received from the VISA network. In that case, the scope would be "visa" and the rawCode would be whatever the VISA network returned.
chargebackDate

string (int64 format)

REQUIRED Timestamp of the date that the chargeback was requested. If that date is not known then the date that the payment integrator received the notification for a chargeback. It is represented as milliseconds since epoch. This is a date and therefore should be the first millisecond of the day in the America/Los Angeles timezone. If it is not the first millisecond of the day the date will be assumed to be the day the specified millisecond falls on in the America/Los Angeles time zone.
replyByDate

string (int64 format)

REQUIRED: Timestamp of the date by which a reply must be received by the payment integrator if Google chooses to represent the transaction and challenge the chargeback. It is represented as milliseconds since epoch. This is a date and therefore should be the first millisecond of the day in the America/Los Angeles timezone. If it is not the first millisecond of the day the date will be assumed to be the day the specified millisecond falls on in the America/Los Angeles time zone.
caseId

string

REQUIRED: A unique value assigned to each chargeback that the issuer and payment integrator can use to identify this chargeback.

Response body

This method supports multiple return types. For additional information about what 4XX or 5XX HTTP status code to return with an ErrorResponse, consult the ErrorResponse object and HTTP status codes documentation.

Possible response messages
HTTP 200 Status

object (ChargebackNotificationResponse)
HTTP 4XX / 5XX Status

object (ErrorResponse)

ChargebackStage

The reason the transaction is being charged back.

Enums
UNKNOWN_STAGE Do not ever set this default value!
FIRST This is the first chargeback request for this capture.
SECOND This is the second chargeback request for this capture. This is used when a chargeback has already been attempted but was reversed and the issuer is requesting a second chargeback for a different amount or for a different reason.

ChargebackNotificationResponse

Response object for Google hosted e-wallets-v1.chargebackNotification method.

JSON representation 
{
  "responseHeader": {
    object (ResponseHeader)
  },
  "result": enum (ChargebackNotificationResultCode)
}
Fields
responseHeader

object (ResponseHeader)

REQUIRED: Common header for all responses.
result

enum (ChargebackNotificationResultCode)

REQUIRED: Result of this call.

ChargebackNotificationResultCode

Result codes for the chargebackNotification method.

Enums
UNKNOWN_RESULT Do not ever set this default value!
SUCCESS Chargeback notification was successfully processed.