Service entity

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The Service entity defines the food ordering services available at a restaurant, such as takeout or delivery. When defining a Service entity, use the Service type. Each restaurant needs to be connected to at least one service entity of either takeout or delivery type and at most two service entities; one takeout and one delivery type.

Service entity relationship diagram
Figure 1: Service entity showing its relationship with ServiceArea, ServiceHours, OperationHours, and Fee entities.

A Service entity defines properties such as the service type, hours available, and area served. Service entity is expected to change and refreshes with each data feed upload.

Service entity example

The following example defines a basic Service entity that accepts orders every day.

{
  "@type":"Service",
  "@id":"takeout_1",
  "serviceType":"TAKEOUT",
  "menuId":"menu_1",
  "restaurantId":"restaraunt_1"
}
{
  "@type":"OperationHours",
  "@id":"takeout_1_op_hours",
  "serviceId":"takeout_1",
  "opens":"00:00",
  "closes":"23:59"
}
{
  "@type":"ServiceHours",
  "@id":"takeout_1_service_hours",
  "orderType":"ASAP",
  "serviceId":"takeout_1",
  "operationHoursId":"takeout_1_op_hours",
  "opens":"11:00",
  "closes":"21:00",
  "dayOfWeek":["MONDAY","TUESDAY","WEDNESDAY","THURSDAY", "FRIDAY", "SATURDAY"],
  "leadTimeMin":"20",
  "leadTimeMax":"20",
  "isSpecialHour":false
}
{
  "@type":"ServiceHours",
  "@id":"takeout_1_service_hours_sun",
  "orderType":"ASAP",
  "serviceId":"takeout_1",
  "operationHoursId":"takeout_1_op_hours",
  "opens":"16:00",
  "closes":"21:00",
  "dayOfWeek":["SUNDAY"],
  "leadTimeMin":"20",
  "leadTimeMax":"20",
  "isSpecialHour":false
}
{
  "@type":"Service",
  "@id":"delivery_1",
  "serviceType":"DELIVERY",
  "menuId":"10824",
  "restaurantId":"10824"
}
{
  "@type":"OperationHours",
  "@id":"delivery_1_op_hours",
  "serviceId":"delivery_1",
  "opens":"00:00",
  "closes":"23:59"
}
{
  "@type":"ServiceHours",
  "@id":"delivery_1_service_hours",
  "orderType":"ASAP",
  "serviceId":"delivery_1",
  "operationHoursId":"delivery_1_op_hours",
  "opens":"11:00",
  "closes":"21:00",
  "dayOfWeek":["MONDAY","TUESDAY","WEDNESDAY","THURSDAY", "FRIDAY", "SATURDAY",
  "SUNDAY"],
  "leadTimeMin":"50",
  "leadTimeMax":"50",
  "isSpecialHour":false
}
{
  "@type":"ServiceArea",
  "@id":"delivery_1_service_area",
  "serviceId":"delivery_1",
  "polygon":["37.4818562 -122.25801303 37.48247836 -122.25801303 37.48434484
  -122.25621319 37.48621133 -122.25424681 37.49181077 -122.24704744 37.49305509
  -122.24541414 37.49429942 -122.2436143 37.49803238 -122.23821477 37.49803238
  -122.21285044 37.49367726 -122.15885517 37.49056645 -122.15722187 37.48621133
  -122.15542202 37.48558917 -122.15525548 37.4818562 -122.15525548 37.43191387
  -122.17865343 37.43191387 -122.23444854"]
}
{
  "@type":"Fee",
  "@id":"delivery_1_fee",
  "serviceId":"delivery_1",
  "feeType":"DELIVERY",
  "priceCurrency":"USD",
  "eligibleRegion":"delivery_1_service_area",
  "eligibleTransactionVolumeMin":20,
  "percentageOfCart": 7
}

ASAP and Advance hours

Users can place ASAP orders during the restaurant's ASAP ServiceHours or they can place orders ahead of time within the restaurant's OperationHours to be fulfilled during advance ServiceHours. To define advance service hours, create a ServiceHours entity with the orderType property set to ADVANCE. See Delivery and Pickup Hours for more details and examples.

Temporarily disable a Service entity

You can temporarily suspend or overwrite ServiceHours for a specific time period that is known ahead of time by setting holiday and special hours. To disable a Service entity for an unforeseen reason, send a real-time update request with the Service entity isDisabled property set to true.

See Deleting and disabling entities for more details and examples.