FAQ
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This page contains frequently asked questions about using the Google Issue
Tracker.
General questions
Q. How can I create an issue?
Click Create Issue in the left sidebar.
Learn more
Q. How can I see issues assigned to me?
Click Assigned to me in the left sidebar.
Learn more
Q. How can I edit the data in an issue?
The fields you can edit in an issue will depend on your level of access.
- Full edit access: You'll see edit options for fields in the right sidebar.
Learn more
- Comment only access: No edit options appear on fields in the right sidebar.
- View only access: No edit options appear on fields in the right sidebar and
no comment box is provided.
Q. Who can see the data I provide?
Access is granted to the team that works on the product for the associated
issue. Learn more
The Issue Tracker
User Content and Conduct Policy details
the types of information that are inappropriate for submitting to Issue Tracker
which includes things like sensitive personal information and spam.
Inappropriate content shouldn't be submitted to Issue Tracker. If you have
inadvertently submitted inappropriate content, request removal by filing a
support ticket.
Q. How can I get a copy of all data I've submitted to Google Issue Tracker?
You can request a copy of all comments and attachments you have submitted to
Google Issue Tracker by filing a
support ticket.
Q. How long does the data submitted remain with Google?
Google uses data submitted through Issue Tracker to aid in the developing of
Google products. This data will exist for the life of the product as part of the
historical development record. If the product is retired, the data may be
archived and become inaccessible to users, but will remain in the system.
Partner Issue Tracking
Q. I've been locked out of my partner domain account, what should I do?
Please reach out to your contact at Google for help in resetting your password
or generating a new backup code.
Learn more
Q. How can I onboard additional users from my company?
Please reach out to your contact at Google for help in onboarding additional
users.
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Last updated 2025-03-13 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-13 UTC."],[[["\u003cp\u003eQuickly create and view assigned issues using the left sidebar navigation.\u003c/p\u003e\n"],["\u003cp\u003eEdit issue data with varying access levels, including full edit, comment-only, and view-only.\u003c/p\u003e\n"],["\u003cp\u003eIssue data access is limited to the relevant product team, ensuring privacy and security.\u003c/p\u003e\n"],["\u003cp\u003eRequest data removal or a copy of your submitted data through designated support tickets.\u003c/p\u003e\n"],["\u003cp\u003ePartner domain account issues and onboarding require contacting your Google contact for assistance.\u003c/p\u003e\n"]]],[],null,["# FAQ\n\nThis page contains frequently asked questions about using the Google Issue\nTracker.\n\nGeneral questions\n-----------------\n\n### Q. How can I create an issue?\n\nClick **Create Issue** in the left sidebar.\n[Learn more](../guides/create-issue-ui)\n\n### Q. How can I see issues assigned to me?\n\nClick **Assigned to me** in the left sidebar.\n[Learn more](../concepts/left-nav-pane)\n\n### Q. How can I edit the data in an issue?\n\nThe fields you can edit in an issue will depend on your level of access.\n\n- Full edit access: You'll see edit options for fields in the right sidebar. [Learn more](../guides/edit-issue-ui)\n- Comment only access: No edit options appear on fields in the right sidebar.\n- View only access: No edit options appear on fields in the right sidebar and no comment box is provided.\n\n### Q. Who can see the data I provide?\n\nAccess is granted to the team that works on the product for the associated\nissue. [Learn more](../concepts/access-control)\n\n### Q. I submitted information that needs to be removed, what should I do?\n\nThe Issue Tracker\n[User Content and Conduct Policy](https://issuetracker.google.com/terms) details\nthe types of information that are inappropriate for submitting to Issue Tracker\nwhich includes things like sensitive personal information and spam.\nInappropriate content shouldn't be submitted to Issue Tracker. If you have\ninadvertently submitted inappropriate content, request removal by filing a\n[support ticket.](https://issuetracker.google.com/issues/new?component=169992&template=543202)\n\n### Q. How can I get a copy of all data I've submitted to Google Issue Tracker?\n\nYou can request a copy of all comments and attachments you have submitted to\nGoogle Issue Tracker by filing a\n[support ticket.](https://issuetracker.google.com/issues/new?component=169992&template=1097603)\n\n### Q. How long does the data submitted remain with Google?\n\nGoogle uses data submitted through Issue Tracker to aid in the developing of\nGoogle products. This data will exist for the life of the product as part of the\nhistorical development record. If the product is retired, the data may be\narchived and become inaccessible to users, but will remain in the system.\n\nPartner Issue Tracking\n----------------------\n\n### Q. I've been locked out of my partner domain account, what should I do?\n\nPlease reach out to your contact at Google for help in resetting your password\nor generating a new backup code.\n[Learn more](../guides/partner-access#troubleshooting)\n\n### Q. How can I onboard additional users from my company?\n\nPlease reach out to your contact at Google for help in onboarding additional\nusers."]]