Check upload results

Here are the steps to follow to check upload results after you send Customer Match audience members.

Review diagnostics

Use the requestId returned in each successful ingestion response to check diagnostics. Diagnostics for each request tell you:

  • If the Data Manager API has finished processing the request.
  • If the Data Manager API identified any issues while processing audience member data in the request.

Fix any issues identified during processing and resubmit the affected audience members, then check diagnostics again. Repeat this process until you've resolved as many of the issues as possible.

Retrieve the updated audience information

Once diagnostics indicate that your requests have been processed, check the overall state of the audience by retrieving the updated UserList.

If the uploads contain contact information, check the matchRatePercentage in the contactIdInfo field to get the overall match rate for the audience.