The following integration policies apply to the Appointments Business Link integration.
Place Action policies
In order to ensure a consistent user experience when interacting with Place Action links, all Place Action platform providers must adhere to the following guidelines:
Place Action links must lead to a dedicated landing page for the merchant. The links must not lead to the platform provider’s homepage or any other pages. For in-person actions for businesses with multiple locations, place action links must lead to a dedicated landing page for the specific location from Google (unless otherwise exempt due to vertical-specific policies).
Place Action links must allow the user to complete the designated action. For example, an ‘ordering’ link must allow the user to complete an order without placing a phone call or going to another site or app.
Partners must abide by the Actions Center's Support & maintenance guidelines.
Merchant Eligibility
The following categories are currently enabled for the Actions Center Business Link and Redirect integrations:
- Restaurants
- Business offering online services
- Retail merchants
Adherence to this policy will be proactively monitored on a regular basis. Violation of the policy can result in perpetual removal of all Place Action links provided by the platform provider.