We will be winding down Google Business Messages on July 31, 2024. Read more
here.
Method: conversations.surveys.create
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Creates a customer satisfaction survey in a conversation.
If an agent sends multiple surveys in the same conversation within 24 hours, Business Messages only attempts to send the first survey to the user.
HTTP request
POST https://businessmessages.googleapis.com/v1/{parent=conversations/*}/surveys
The URL uses gRPC Transcoding syntax.
Path parameters
| Parameters |
parent |
string
Required. The conversation that contains the survey. Resolves to "conversations/{conversationId}".
|
Query parameters
| Parameters |
surveyId |
string
The unique identifier of the survey, assigned by the agent. If a survey attempts to use the same surveyId as a previous survey, Business Messages ignores the request.
|
Request body
The request body contains an instance of Survey.
Response body
If successful, the response body contains a newly created instance of Survey.
Authorization scopes
Requires the following OAuth scope:
https://www.googleapis.com/auth/businessmessages
For more information, see the OAuth 2.0 Overview.
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Last updated 2024-11-14 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-11-14 UTC."],[[["Sends customer satisfaction surveys within conversations using an HTTP POST request to the specified URL."],["Only the first survey initiated within a 24-hour period in a conversation will be sent to the user."],["Each survey requires a unique `surveyId` assigned by the agent to be processed, reusing IDs will result in the request being ignored."],["Requires authorization with the `https://www.googleapis.com/auth/businessmessages` scope."]]],[]]