In diesem Leitfaden erfahren Sie, wie Sie ein Actions-Projekt entwickeln, das Transaktionen für physische Waren mit Zahlungsmethoden umfasst, die über Ihre Website verwaltet werden.
Transaktionsablauf
Wenn in Ihrem Actions-Projekt physische Transaktionen mit vom Händler verwalteten Zahlungen verarbeitet werden, wird der folgende Ablauf verwendet:
- Informationen erfassen (optional): Je nach Art der Transaktion möchten Sie möglicherweise zu Beginn der Unterhaltung die folgenden Informationen vom Nutzer einholen:
- Transaktionsanforderungen validieren: Verwende zu Beginn der Unterhaltung die Hilfe für Transaktionsanforderungen, um dafür zu sorgen, dass die Zahlungsinformationen des Nutzers richtig konfiguriert und verfügbar sind, bevor der Nutzer seinen Einkaufswagen aufbaut.
- Lieferadresse anfordern: Wenn für die Transaktion eine Lieferadresse erforderlich ist, fordern Sie die Erfüllung des Hilfsprogramm-Intents an, um eine Lieferadresse vom Nutzer zu erhalten.
- Bestellung zusammenstellen: Gehe mit dem Nutzer durch einen „Wagenbau“, bei dem er die Artikel auswählt, die er kaufen möchte.
- Kontoverknüpfung durchführen: Damit der Nutzer eine Zahlungsmethode verwenden kann, die er bei Ihrem Dienst gespeichert hat, verwenden Sie die Kontoverknüpfung, um sein Google-Konto mit seinem Konto bei Ihrem Dienst zu verknüpfen.
- Bestellung vorschlagen: Sobald der Einkaufswagen fertig ist, schlagen Sie dem Nutzer die Bestellung vor, damit er bestätigen kann, dass sie korrekt ist. Wenn die Bestellung bestätigt wird, erhalten Sie eine Antwort mit Bestelldetails und einem Zahlungstoken.
- Bestellung abschließen und Beleg senden: Wenn die Bestellung bestätigt ist, aktualisieren Sie Ihre Inventarverfolgung oder andere Auftragsausführungsdienste und senden Sie dann eine Quittung an den Nutzer.
- Bestellaktualisierungen senden: Biete dem Nutzer während der Laufzeit der Bestellung Aktualisierungen an, indem du PATCH-Anfragen an die Orders API sendest.
Einschränkungen und Richtlinien für Überprüfungen
Für Aktionen mit Transaktionen gelten zusätzliche Richtlinien. Die Überprüfung von Aktionen mit Transaktionen kann bis zu sechs Wochen dauern. Berücksichtigen Sie diese Zeit bei der Planung Ihres Veröffentlichungszeitplans. Achte darauf, dass du die Richtlinien für Transaktionen einhältst, bevor du deine Aktion zur Überprüfung einreichst, um den Überprüfungsprozess zu erleichtern.
Du kannst Aktionen für physische Waren nur in den folgenden Ländern implementieren:
Australien Brasilien Kanada Indonesien |
Japan Mexiko Katar Russland |
Singapur Schweiz Thailand Türkei Vereinigtes Königreich USA |
Ihr Projekt erstellen
Ausführliche Beispiele für transaktionale Unterhaltungen finden Sie in unseren Transaktionsbeispielen in Node.js und Java.
Projekt einrichten
Beim Erstellen einer Aktion musst du in der Actions Console angeben, dass du Transaktionen ausführen möchtest. Wenn Sie die Node.JS-Clientbibliothek verwenden, richten Sie außerdem die Auftragsausführung so ein, dass die neueste Version der Orders API verwendet wird.
So richten Sie Ihr Projekt und die Auftragsausführung ein:
- Erstellen Sie ein neues Projekt oder importieren Sie ein vorhandenes Projekt.
- Gehen Sie zu Bereitstellen > Verzeichnisinformationen.
Klicke unter Zusätzliche Informationen > Transaktionen auf das Kästchen neben "Verwenden deine Aktionen die Transactions API, um Transaktionen mit physischen Waren durchzuführen?".
Wenn Sie die Node.JS-Clientbibliothek zum Erstellen der Auftragsausführung Ihrer Aktion verwenden, öffnen Sie den Auftragsausführungscode und aktualisieren Sie die App-Bereitstellung, um das Flag
ordersv3
auftrue
zu setzen. Das folgende Code-Snippet zeigt eine Beispiel-App-Deklaration für Orders Version 3.
Node.js
const {dialogflow} = require('actions-on-google'); let app = dialogflow({ clientId, // If using account linking debug: true, ordersv3: true, });
Node.js
const {actionssdk} = require('actions-on-google'); let app = actionssdk({ clientId, // If using account linking debug: true, ordersv3: true, });
Einrichtung der Anmeldung
Wenn Sie Ihre eigene Zahlungsmethode verwenden, um Nutzer zu belasten, sollten Sie ihr Google-Konto mit einem Konto mit Ihrem eigenen Dienst verknüpfen, um die dort gespeicherten Zahlungsmethoden abzurufen, zu präsentieren und zu belasten.
Wir bieten eine OAuth 2.0-Kontoverknüpfung, um diese Anforderung zu erfüllen. Wir empfehlen dringend, den OAuth 2.0-Assertion-Workflow zu aktivieren, da er eine sehr optimierte Nutzung ermöglicht.
Wir stellen den Intent actions.intent.SIGN_IN
bereit, mit dem Sie einen Nutzer auffordern können, Konten während der Unterhaltung zu verknüpfen. Sie müssen in der Actions Console die Kontoverknüpfung aktivieren, um den Intent actions.intent.SIGN_IN
verwenden zu können.
Verwenden Sie diesen Intent, wenn Sie in der Webhook-Anfrage keine accessToken
im Objekt User
finden können. Das bedeutet, dass der Nutzer sein Konto noch nicht verknüpft hat.
Nachdem Sie den Intent actions.intent.SIGN_IN
angefordert haben, erhalten Sie eine Argument
mit einem SignInStatus
mit dem Wert "OK"
, "CANCELLED"
oder "ERROR"
. Wenn der Status "OK"
lautet, sollten Sie im Objekt User
ein accessToken
finden.
Auftragsausführung
Anmeldung anfordern
Node.js
app.intent('Sign In', (conv) => { conv.ask(new SignIn('To get your account details')); });
Node.js
conv.ask(new SignIn('To get your account details'));
Java
@ForIntent("Sign In") public ActionResponse signIn(ActionRequest request) { return getResponseBuilder(request).add( new SignIn() .setContext("To get your account details")) .build(); }
Java
return getResponseBuilder(request).add( new SignIn() .setContext("To get your account details")) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "systemIntent": { "intent": "actions.intent.SIGN_IN", "data": { "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec", "optContext": "To get your account details" } } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.SIGN_IN", "inputValueData": { "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec", "optContext": "To get your account details" } } ] } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }
Ergebnis der Anmeldung erhalten
Node.js
app.intent('Sign In Complete', (conv, params, signin) => { if (signin.status !== 'OK') { conv.ask('You need to sign in before making a transaction.'); } else { const accessToken = conv.user.access.token; // possibly do something with access token conv.ask('You must meet all the requirements necessary ' + 'to make a transaction. Try saying ' + '"check transaction requirements".'); conv.ask(new Suggestions(`check requirements`)); } });
Node.js
app.intent('actions.intent.SIGN_IN', (conv, params, signin) => { if (signin.status !== 'OK') { conv.ask('You need to sign in before making a transaction.'); } else { const accessToken = conv.user.access.token; // possibly do something with access token conv.ask('You must meet all the requirements necessary ' + 'to make a transaction. Try saying ' + '"check transaction requirements".'); conv.ask(new Suggestions(`check requirements`)); } });
Java
@ForIntent("Sign In Complete") public ActionResponse signInComplete(ActionRequest request) { ResponseBuilder responseBuilder = getResponseBuilder(request); if (request.isSignInGranted()) { responseBuilder .add("You must meet all the requirements necessary to make a " + "transaction. Try saying \"check transaction requirements\".") .addSuggestions(new String[] { "check requirements" }); } else { responseBuilder.add("You need to sign in before making a transaction."); } return responseBuilder.build(); }
Java
@ForIntent("actions.intent.SIGN_IN") public ActionResponse signInComplete(ActionRequest request) { ResponseBuilder responseBuilder = getResponseBuilder(request); if (request.isSignInGranted()) { responseBuilder .add("You must meet all the requirements necessary to make a " + "transaction. Try saying \"check transaction requirements\".") .addSuggestions(new String[] { "check requirements" }); } else { responseBuilder.add("You need to sign in before making a transaction."); } return responseBuilder.build(); }
JSON
{ "responseId": "d2123d8d-3f00-466e-b5a9-1a4ed53a7cb7-594de0a7", "queryResult": { "queryText": "actions_intent_SIGN_IN", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentMessages": [ { "text": { "text": [ "" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment", "lifespanCount": 2 }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_sign_in", "parameters": { "SIGN_IN": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" }, "text": "" } } ], "intent": { "name": "projects/df-transactions/agent/intents/105b925b-b186-4f5d-8bde-a9a782a0fa9f", "displayName": "Sign In Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:18Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[]" }, "inputs": [ { "intent": "actions.intent.SIGN_IN", "rawInputs": [ { "inputType": "KEYBOARD" } ], "arguments": [ { "name": "SIGN_IN", "extension": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:55:52Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }, "inputs": [ { "intent": "actions.intent.SIGN_IN", "rawInputs": [ {} ], "arguments": [ { "name": "SIGN_IN", "extension": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] } ] }
1. Informationen erfassen (optional)
1a. Transaktionsanforderungen validieren (optional)
Nutzererfahrung
Lösen Sie den Intent actions.intent.TRANSACTION_REQUIREMENTS_CHECK
aus, um schnell zu prüfen, ob Nutzer eine Transaktion ausführen können. Dadurch können Nutzer fortfahren und Einstellungen ändern, die eine Transaktion verhindern.
Wenn deine Aktion aufgerufen wird, könnte sie beispielsweise fragen: "Möchtest du Schuhe bestellen oder deinen Kontostand überprüfen?" Wenn der Nutzer „Schuhe bestellen“ sagt, sollten Sie diesen Intent sofort anfordern. So kann er fortfahren und alle Einstellungen ändern, die die Transaktion verhindern.
Das Anfordern der Prüfung des Intents der Transaktionsanforderungen führt zu einem der folgenden Ergebnisse:
- Wenn die Anforderungen erfüllt sind, wird der Intent mit einer Erfolgsbedingung an die Auftragsausführung zurückgeschickt und Sie können mit der Erstellung des Auftrags des Nutzers fortfahren.
- Wenn eine oder mehrere Anforderungen nicht erfüllt werden, wird der Intent mit einer Fehlerbedingung an die Auftragsausführung zurückgeschickt. In diesem Fall sollten Sie die Unterhaltung weg von der Transaktionserfahrung lenken oder die Unterhaltung beenden.
- Wenn Fehler, die zum Fehlerstatus führen, vom Nutzer behoben werden können, wird er aufgefordert, diese Probleme auf seinem Gerät zu beheben. Wenn die Unterhaltung auf einer nur sprachgesteuerten Oberfläche stattfindet, wird eine Übergabe an das Smartphone des Nutzers initiiert.
Auftragsausführung
Damit ein Nutzer die Transaktionsanforderungen erfüllt, fordern Sie die Ausführung des Intents actions.intent.TRANSACTION_REQUIREMENTS_CHECK
mit einem Objekt TransactionRequirementsCheckSpec an.
Anforderungen prüfen
Mithilfe der Clientbibliothek können Sie prüfen, ob ein Nutzer die Transaktionsanforderungen erfüllt:
Node.js
conv.ask(new TransactionRequirements());
Node.js
conv.ask(new TransactionRequirements());
Java
return getResponseBuilder(request) .add(new TransactionRequirements()) .build();
Java
return getResponseBuilder(request) .add(new TransactionRequirements()) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "systemIntent": { "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK", "data": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckSpec" } } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.TEXT" } ], "inputPrompt": { "richInitialPrompt": { "items": [ { "simpleResponse": { "textToSpeech": "Looks like you're good to go! Next I'll need your delivery address.Try saying \"get delivery address\"." } } ], "suggestions": [ { "title": "get delivery address" } ] } } } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }
Das Ergebnis einer Anforderungsprüfung erhalten
Nachdem Assistant den Intent erfüllt hat, sendet er eine Anfrage mit dem Intent actions.intent.TRANSACTION_REQUIREMENTS_CHECK
zusammen mit dem Ergebnis der Prüfung an die Auftragsausführung. Damit diese Anfrage ordnungsgemäß verarbeitet werden kann, müssen Sie einen Dialogflow-Intent deklarieren, der durch das Ereignis actions_intent_TRANSACTION_REQUIREMENTS_CHECK
ausgelöst wird. Wenn es ausgelöst wird, verarbeiten Sie es in der Auftragsausführung mithilfe der Clientbibliothek:
Node.js
app.intent('Transaction Check Complete', (conv) => { const arg = conv.arguments.get('TRANSACTION_REQUIREMENTS_CHECK_RESULT'); if (arg && arg.resultType === 'CAN_TRANSACT') { // Normally take the user through cart building flow conv.ask(`Looks like you're good to go! ` + `Next I'll need your delivery address.` + `Try saying "get delivery address".`); conv.ask(new Suggestions('get delivery address')); } else { // Exit conversation conv.close('Transaction failed.'); } });
Node.js
app.intent('actions.intent.TRANSACTION_REQUIREMENTS_CHECK', (conv) => { const arg = conv.arguments.get('TRANSACTION_REQUIREMENTS_CHECK_RESULT'); if (arg && arg.resultType === 'CAN_TRANSACT') { // Normally take the user through cart building flow conv.ask(`Looks like you're good to go! ` + `Next I'll need your delivery address.` + `Try saying "get delivery address".`); conv.ask(new Suggestions('get delivery address')); } else { // Exit conversation conv.close('Transaction failed.'); } });
Java
@ForIntent("Transaction Check Complete") public ActionResponse transactionCheckComplete(ActionRequest request) { LOGGER.info("Checking Transaction Requirements Result."); // Check result of transaction requirements check Argument transactionCheckResult = request .getArgument("TRANSACTION_REQUIREMENTS_CHECK_RESULT"); boolean result = false; if (transactionCheckResult != null) { Map<String, Object> map = transactionCheckResult.getExtension(); if (map != null) { String resultType = (String) map.get("resultType"); result = resultType != null && resultType.equals("CAN_TRANSACT"); } } ResponseBuilder responseBuilder = getResponseBuilder(request); if (result) { // Normally take the user through cart building flow responseBuilder .add("Looks like you're good to go! Next " + "I'll need your delivery address. Try saying " + "\"get delivery address\".") .addSuggestions(new String[]{"get delivery address"}); } else { // Exit conversation responseBuilder.add("Transaction failed."); } return responseBuilder.build(); }
Java
@ForIntent("actions.intent.TRANSACTION_REQUIREMENTS_CHECK") public ActionResponse transactionCheckComplete(ActionRequest request) { LOGGER.info("Checking Transaction Requirements Result."); // Check result of transaction requirements check Argument transactionCheckResult = request .getArgument("TRANSACTION_REQUIREMENTS_CHECK_RESULT"); boolean result = false; if (transactionCheckResult != null) { Map<String, Object> map = transactionCheckResult.getExtension(); if (map != null) { String resultType = (String) map.get("resultType"); result = resultType != null && resultType.equals("CAN_TRANSACT"); } } ResponseBuilder responseBuilder = getResponseBuilder(request); if (result) { // Normally take the user through cart building flow responseBuilder .add("Looks like you're good to go! Next " + "I'll need your delivery address. Try saying " + "\"get delivery address\".") .addSuggestions(new String[]{"get delivery address"}); } else { // Exit conversation responseBuilder.add("Transaction failed."); } return responseBuilder.build(); }
JSON
{ "responseId": "db1a333c-2781-41e3-84b1-cc0cc37643d7-594de0a7", "queryResult": { "queryText": "actions_intent_TRANSACTION_REQUIREMENTS_CHECK", "action": "transaction.check.complete", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentText": "Failed to get transaction check results", "fulfillmentMessages": [ { "text": { "text": [ "Failed to get transaction check results" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment", "lifespanCount": 1 }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_transaction_requirements_check", "parameters": { "TRANSACTION_REQUIREMENTS_CHECK_RESULT": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult", "resultType": "CAN_TRANSACT" }, "text": "" } } ], "intent": { "name": "projects/df-transactions/agent/intents/fd16d86b-60db-4d19-a683-5b52a22f4795", "displayName": "Transaction Check Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:32Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[\"merchant_payment\"]" }, "inputs": [ { "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK", "rawInputs": [ { "inputType": "KEYBOARD" } ], "arguments": [ { "name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT", "extension": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult", "resultType": "CAN_TRANSACT" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:56:03Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }, "inputs": [ { "intent": "actions.intent.TRANSACTION_REQUIREMENTS_CHECK", "rawInputs": [ {} ], "arguments": [ { "name": "TRANSACTION_REQUIREMENTS_CHECK_RESULT", "extension": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionRequirementsCheckResult", "resultType": "CAN_TRANSACT" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] } ] }
1b. Lieferadresse anfordern (optional)
Wenn für die Transaktion die Lieferadresse eines Nutzers erforderlich ist, können Sie die Auftragsausführung des Intents actions.intent.DELIVERY_ADDRESS
anfordern. Dies kann nützlich sein, um den Gesamtpreis sowie den Liefer- und Abholort zu ermitteln oder um zu gewährleisten, dass sich der Nutzer in Ihrer Dienstleistungsregion befindet.
Wenn Sie die Erfüllung dieses Intents anfordern, übergeben Sie eine reason
-Option, mit der Sie die Anfrage des Assistant zum Abrufen einer Adresse mit einem String voranstellen können.
Wenn Sie beispielsweise angeben, wohin die Bestellung gesendet werden soll, kann Assistant den Nutzer fragen:
„Um wissen zu können, wohin die Bestellung geschickt werden soll, benötige ich deine Lieferadresse.“
Nutzererfahrung
Auf Oberflächen mit einem Bildschirm wählt der Nutzer aus, welche Adresse für die Transaktion verwendet werden soll. Wenn sie noch keine Adresse angegeben haben, können sie eine neue Adresse eingeben.
Auf Oberflächen mit Sprachfunktion fragt Assistant den Nutzer um die Berechtigung zur Freigabe seiner Standardadresse für die Transaktion. Wenn sie noch keine Adresse angegeben haben, wird das Gespräch zur Teilnahme an ein Telefon weitergeleitet.
Adresse anfordern
Node.js
app.intent('Delivery Address', (conv) => { conv.ask(new DeliveryAddress({ addressOptions: { reason: 'To know where to send the order', }, })); });
Node.js
conv.ask(new DeliveryAddress({ addressOptions: { reason: 'To know where to send the order', }, }));
Java
@ForIntent("Delivery Address") public ActionResponse deliveryAddress(ActionRequest request) { DeliveryAddressValueSpecAddressOptions addressOptions = new DeliveryAddressValueSpecAddressOptions() .setReason("To know where to send the order"); return getResponseBuilder(request) .add(new DeliveryAddress() .setAddressOptions(addressOptions)) .build(); }
Java
DeliveryAddressValueSpecAddressOptions addressOptions = new DeliveryAddressValueSpecAddressOptions() .setReason("To know where to send the order"); return getResponseBuilder(request) .add(new DeliveryAddress() .setAddressOptions(addressOptions)) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "systemIntent": { "intent": "actions.intent.DELIVERY_ADDRESS", "data": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValueSpec", "addressOptions": { "reason": "To know where to send the order" } } } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.DELIVERY_ADDRESS", "inputValueData": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValueSpec", "addressOptions": { "reason": "To know where to send the order" } } } ] } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }
Adresse erhalten
Nachdem Assistant den Intent erfüllt hat, sendet er an die Auftragsausführung eine Anfrage mit dem Intent actions.intent.DELIVERY_ADDRESS
.
Damit diese Anfrage ordnungsgemäß verarbeitet werden kann, müssen Sie einen Dialogflow-Intent deklarieren, der durch das Ereignis actions_intent_DELIVERY_ADDRESS
ausgelöst wird. Wenn es ausgelöst wird, können Sie es in der Auftragsausführung mithilfe der Clientbibliothek verarbeiten:
Node.js
app.intent('Delivery Address Complete', (conv) => { const arg = conv.arguments.get('DELIVERY_ADDRESS_VALUE'); if (arg && arg.userDecision ==='ACCEPTED') { conv.data.location = arg.location; conv.ask('Great, got your address! Now say "confirm transaction".'); conv.ask(new Suggestions('confirm transaction')); } else { conv.close('Transaction failed.'); } });
Node.js
app.intent('actions.intent.DELIVERY_ADDRESS', (conv) => { const arg = conv.arguments.get('DELIVERY_ADDRESS_VALUE'); if (arg && arg.userDecision ==='ACCEPTED') { conv.data.location = arg.location; conv.ask('Great, got your address! Now say "confirm transaction".'); conv.ask(new Suggestions('confirm transaction')); } else { conv.close('Transaction failed.'); } });
Java
@ForIntent("Delivery Address Complete") public ActionResponse deliveryAddressComplete(ActionRequest request) { Argument deliveryAddressValue = request.getArgument("DELIVERY_ADDRESS_VALUE"); Location deliveryAddress = null; if (deliveryAddressValue != null) { Map<String, Object> map = deliveryAddressValue.getExtension(); if (map != null) { String userDecision = (String) map.get("userDecision"); Location location = (Location) map.get("location"); deliveryAddress = userDecision != null && userDecision.equals("ACCEPTED") ? location : null; } } ResponseBuilder responseBuilder = getResponseBuilder(request); if (deliveryAddress != null) { // Cache delivery address in conversation data for later use Map<String, Object> conversationData = request.getConversationData(); conversationData.put("location", GSON_BUILDER.create().toJson(deliveryAddress, Location.class)); responseBuilder .add("Great, got your address! Now say \"confirm transaction\".") .addSuggestions(new String[] { "confirm transaction" }); } else { responseBuilder.add("Transaction failed.").endConversation(); } return responseBuilder.build(); }
Java
@ForIntent("actions.intent.DELIVERY_ADDRESS") public ActionResponse deliveryAddressComplete(ActionRequest request) { Argument deliveryAddressValue = request.getArgument("DELIVERY_ADDRESS_VALUE"); Location deliveryAddress = null; if (deliveryAddressValue != null) { Map<String, Object> map = deliveryAddressValue.getExtension(); if (map != null) { String userDecision = (String) map.get("userDecision"); Location location = (Location) map.get("location"); deliveryAddress = userDecision != null && userDecision.equals("ACCEPTED") ? location : null; } } ResponseBuilder responseBuilder = getResponseBuilder(request); if (deliveryAddress != null) { // Cache delivery address in conversation data for later use Map<String, Object> conversationData = request.getConversationData(); conversationData.put("location", GSON_BUILDER.create().toJson(deliveryAddress, Location.class)); responseBuilder .add("Great, got your address! Now say \"confirm transaction\".") .addSuggestions(new String[] { "confirm transaction" }); } else { responseBuilder.add("Transaction failed.").endConversation(); } return responseBuilder.build(); }
JSON
{ "responseId": "58b0c305-b437-47ac-8593-4fb0122a19e6-594de0a7", "queryResult": { "queryText": "actions_intent_DELIVERY_ADDRESS", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentMessages": [ { "text": { "text": [ "" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_delivery_address", "parameters": { "DELIVERY_ADDRESS_VALUE": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue", "userDecision": "ACCEPTED", "location": { "coordinates": { "latitude": 37.432524, "longitude": -122.098545 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" } }, "text": "1600 AMPHITHEATRE PKWY" } } ], "intent": { "name": "projects/df-transactions/agent/intents/0be5d130-1760-4355-85e9-4dc01da8bf3c", "displayName": "Delivery Address Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:55Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[]" }, "inputs": [ { "intent": "actions.intent.DELIVERY_ADDRESS", "rawInputs": [ { "query": "1600 AMPHITHEATRE PKWY" } ], "arguments": [ { "name": "DELIVERY_ADDRESS_VALUE", "extension": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue", "userDecision": "ACCEPTED", "location": { "coordinates": { "latitude": 37.432524, "longitude": -122.098545 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" } } } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:57:20Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }, "inputs": [ { "intent": "actions.intent.DELIVERY_ADDRESS", "rawInputs": [ { "inputType": "VOICE", "query": "1600 AMPHITHEATRE PKWY" } ], "arguments": [ { "name": "DELIVERY_ADDRESS_VALUE", "extension": { "@type": "type.googleapis.com/google.actions.v2.DeliveryAddressValue", "userDecision": "ACCEPTED", "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" } } }, { "name": "text", "rawText": "1600 AMPHITHEATRE PKWY", "textValue": "1600 AMPHITHEATRE PKWY" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.ACCOUNT_LINKING" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] }
2. Auftrag erstellen
Nutzererfahrung
Sobald Sie die benötigten Nutzerinformationen haben, erstellen Sie einen „Einkaufswagenbau“, der den Nutzer beim Erstellen einer Bestellung anleitet. Jede Aktion hat je nach Produkt oder Dienstleistung einen etwas anderen Montageablauf für den Warenkorb.
Bei der einfachsten Montage eines Einkaufswagens wählt der Nutzer Artikel aus einer Liste aus, die er seiner Bestellung hinzufügt. Sie können die Unterhaltung jedoch so gestalten, dass die User Experience vereinfacht wird. Sie könnten einen Warenkorbbau erstellen, der es dem Nutzer ermöglicht, seinen letzten Einkauf über eine einfache Ja-oder-Nein-Frage noch einmal zu bestellen. Sie können dem Nutzer auch ein Karussell oder eine Listenkarte mit den beliebtesten oder empfohlenen Artikeln präsentieren.
Wir empfehlen, umfangreiche Antworten zu verwenden, um die Optionen des Nutzers visuell darzustellen, aber auch die Unterhaltung so zu gestalten, dass der Nutzer seinen Warenkorb nur mit seiner Stimme erstellen kann. Einige Best Practices und Beispiele für eine hochwertige Montage von Einkaufswagen finden Sie in den Richtlinien für das Transaktionsdesign.
Auftragsausführung
Während der Unterhaltung müssen Sie die Artikel sammeln, die ein Nutzer kaufen möchte, und dann ein Order
-Objekt erstellen.
Die Order
muss mindestens Folgendes enthalten:
buyerInfo
: Informationen zum Nutzer, der den Kauf tätigttransactionMerchant
: Informationen zum Händler, der die Bestellung durchgeführt hat.contents
: Der tatsächliche Inhalt des Auftrags, der alslineItems
aufgeführt ist.priceAttributes
: Preisdetails zur Bestellung, einschließlich der Gesamtkosten der Bestellung mit Rabatten und Steuern
Informationen zum Erstellen des Einkaufswagens findest du in der Dokumentation zur Order
-Antwort. Je nach Reihenfolge müssen Sie unter Umständen unterschiedliche Felder einfügen.
Der Beispielcode unten zeigt eine vollständige Bestellung mit optionalen Feldern:
Node.js
const order = { createTime: '2019-09-24T18:00:00.877Z', lastUpdateTime: '2019-09-24T18:00:00.877Z', merchantOrderId: orderId, // A unique ID String for the order userVisibleOrderId: orderId, transactionMerchant: { id: 'http://www.example.com', name: 'Example Merchant', }, contents: { lineItems: [ { id: 'LINE_ITEM_ID', name: 'Pizza', description: 'A four cheese pizza.', priceAttributes: [ { type: 'REGULAR', name: 'Item Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 8990000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 9990000, }, taxIncluded: true, }, ], notes: [ 'Extra cheese.', ], purchase: { quantity: 1, unitMeasure: { measure: 1, unit: 'POUND', }, itemOptions: [ { id: 'ITEM_OPTION_ID', name: 'Pepperoni', prices: [ { type: 'REGULAR', state: 'ACTUAL', name: 'Item Price', amount: { currencyCode: 'USD', amountInMicros: 1000000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 1000000, }, taxIncluded: true, }, ], note: 'Extra pepperoni', quantity: 1, subOptions: [], }, ], }, }, ], }, buyerInfo: { email: 'janedoe@gmail.com', firstName: 'Jane', lastName: 'Doe', displayName: 'Jane Doe', }, priceAttributes: [ { type: 'SUBTOTAL', name: 'Subtotal', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 9990000, }, taxIncluded: true, }, { type: 'DELIVERY', name: 'Delivery', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 2000000, }, taxIncluded: true, }, { type: 'TAX', name: 'Tax', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 3780000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 15770000, }, taxIncluded: true, }, ], followUpActions: [ { type: 'VIEW_DETAILS', title: 'View details', openUrlAction: { url: 'http://example.com', }, }, { type: 'CALL', title: 'Call us', openUrlAction: { url: 'tel:+16501112222', }, }, { type: 'EMAIL', title: 'Email us', openUrlAction: { url: 'mailto:person@example.com', }, }, ], termsOfServiceUrl: 'http://www.example.com', note: 'Sale event', promotions: [ { coupon: 'COUPON_CODE', }, ], purchase: { status: 'CREATED', userVisibleStatusLabel: 'CREATED', type: 'FOOD', returnsInfo: { isReturnable: false, daysToReturn: 1, policyUrl: 'http://www.example.com', }, fulfillmentInfo: { id: 'FULFILLMENT_SERVICE_ID', fulfillmentType: 'DELIVERY', expectedFulfillmentTime: { timeIso8601: '2019-09-25T18:00:00.877Z', }, location: location, price: { type: 'REGULAR', name: 'Delivery Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 2000000, }, taxIncluded: true, }, fulfillmentContact: { email: 'johnjohnson@gmail.com', firstName: 'John', lastName: 'Johnson', displayName: 'John Johnson', }, }, purchaseLocationType: 'ONLINE_PURCHASE', }, };
Node.js
const order = { createTime: '2019-09-24T18:00:00.877Z', lastUpdateTime: '2019-09-24T18:00:00.877Z', merchantOrderId: orderId, // A unique ID String for the order userVisibleOrderId: orderId, transactionMerchant: { id: 'http://www.example.com', name: 'Example Merchant', }, contents: { lineItems: [ { id: 'LINE_ITEM_ID', name: 'Pizza', description: 'A four cheese pizza.', priceAttributes: [ { type: 'REGULAR', name: 'Item Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 8990000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 9990000, }, taxIncluded: true, }, ], notes: [ 'Extra cheese.', ], purchase: { quantity: 1, unitMeasure: { measure: 1, unit: 'POUND', }, itemOptions: [ { id: 'ITEM_OPTION_ID', name: 'Pepperoni', prices: [ { type: 'REGULAR', state: 'ACTUAL', name: 'Item Price', amount: { currencyCode: 'USD', amountInMicros: 1000000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 1000000, }, taxIncluded: true, }, ], note: 'Extra pepperoni', quantity: 1, subOptions: [], }, ], }, }, ], }, buyerInfo: { email: 'janedoe@gmail.com', firstName: 'Jane', lastName: 'Doe', displayName: 'Jane Doe', }, priceAttributes: [ { type: 'SUBTOTAL', name: 'Subtotal', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 9990000, }, taxIncluded: true, }, { type: 'DELIVERY', name: 'Delivery', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 2000000, }, taxIncluded: true, }, { type: 'TAX', name: 'Tax', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 3780000, }, taxIncluded: true, }, { type: 'TOTAL', name: 'Total Price', state: 'ESTIMATE', amount: { currencyCode: 'USD', amountInMicros: 15770000, }, taxIncluded: true, }, ], followUpActions: [ { type: 'VIEW_DETAILS', title: 'View details', openUrlAction: { url: 'http://example.com', }, }, { type: 'CALL', title: 'Call us', openUrlAction: { url: 'tel:+16501112222', }, }, { type: 'EMAIL', title: 'Email us', openUrlAction: { url: 'mailto:person@example.com', }, }, ], termsOfServiceUrl: 'http://www.example.com', note: 'Sale event', promotions: [ { coupon: 'COUPON_CODE', }, ], purchase: { status: 'CREATED', userVisibleStatusLabel: 'CREATED', type: 'FOOD', returnsInfo: { isReturnable: false, daysToReturn: 1, policyUrl: 'http://www.example.com', }, fulfillmentInfo: { id: 'FULFILLMENT_SERVICE_ID', fulfillmentType: 'DELIVERY', expectedFulfillmentTime: { timeIso8601: '2019-09-25T18:00:00.877Z', }, location: location, price: { type: 'REGULAR', name: 'Delivery Price', state: 'ACTUAL', amount: { currencyCode: 'USD', amountInMicros: 2000000, }, taxIncluded: true, }, fulfillmentContact: { email: 'johnjohnson@gmail.com', firstName: 'John', lastName: 'Johnson', displayName: 'John Johnson', }, }, purchaseLocationType: 'ONLINE_PURCHASE', }, };
Java
// Transaction Merchant MerchantV3 transactionMerchant = new MerchantV3() .setId("http://www.example.com") .setName("Example Merchant"); // Line Item PriceAttribute itemPrice = new PriceAttribute() .setType("REGULAR") .setName("Item Price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(8990000L) ) .setTaxIncluded(true); PriceAttribute totalItemPrice = new PriceAttribute() .setType("TOTAL") .setName("Total Price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(9990000L) ) .setTaxIncluded(true); // Purchase Item Extension PurchaseItemExtension purchaseItemExtension = new PurchaseItemExtension() .setQuantity(1) .setUnitMeasure(new MerchantUnitMeasure() .setMeasure(1.0) .setUnit("POUND")) .setItemOptions(Arrays.asList(new PurchaseItemExtensionItemOption() .setId("ITEM_OPTION_ID") .setName("Pepperoni") .setPrices(Arrays.asList( new PriceAttribute() .setType("REGULAR") .setState("ACTUAL") .setName("Item Price") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(1000000L)) .setTaxIncluded(true), new PriceAttribute() .setType("TOTAL") .setState("ACTUAL") .setName("Total Price") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(1000000L)) .setTaxIncluded(true) )) .setNote("Extra pepperoni") .setQuantity(1))); LineItemV3 lineItem = new LineItemV3() .setId("LINE_ITEM_ID") .setName("Pizza") .setDescription("A four cheese pizza.") .setPriceAttributes(Arrays.asList(itemPrice, totalItemPrice)) .setNotes(Collections.singletonList("Extra cheese.")) .setPurchase(purchaseItemExtension); // Order Contents OrderContents contents = new OrderContents() .setLineItems(Collections.singletonList(lineItem)); // User Info UserInfo buyerInfo = new UserInfo() .setEmail("janedoe@gmail.com") .setFirstName("Jane") .setLastName("Doe") .setDisplayName("Jane Doe"); // Price Attributes PriceAttribute subTotal = new PriceAttribute() .setType("SUBTOTAL") .setName("Subtotal") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(9990000L) ) .setTaxIncluded(true); PriceAttribute deliveryFee = new PriceAttribute() .setType("DELIVERY") .setName("Delivery") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(2000000L) ) .setTaxIncluded(true); PriceAttribute tax = new PriceAttribute() .setType("TAX") .setName("Tax") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(3780000L) ) .setTaxIncluded(true); PriceAttribute totalPrice = new PriceAttribute() .setType("TOTAL") .setName("Total Price") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(15770000L) ) .setTaxIncluded(true); // Follow up actions Action viewDetails = new Action() .setType("VIEW_DETAILS") .setTitle("View details") .setOpenUrlAction(new OpenUrlAction() .setUrl("https://example.com")); Action call = new Action() .setType("CALL") .setTitle("Call us") .setOpenUrlAction(new OpenUrlAction() .setUrl("tel:+16501112222")); Action email = new Action() .setType("EMAIL") .setTitle("Email us") .setOpenUrlAction(new OpenUrlAction() .setUrl("mailto:person@example.com")); // Terms of service and order note String termsOfServiceUrl = "http://example.com"; String orderNote = "Sale event"; // Promotions PromotionV3 promotion = new PromotionV3() .setCoupon("COUPON_CODE"); // Purchase Order Extension Location location = GSON_BUILDER.create().fromJson( (String) conversationData.get("location"), Location.class); PurchaseOrderExtension purchaseOrderExtension = new PurchaseOrderExtension() .setStatus("CREATED") .setUserVisibleStatusLabel("CREATED") .setType("FOOD") .setReturnsInfo(new PurchaseReturnsInfo() .setIsReturnable(false) .setDaysToReturn(1) .setPolicyUrl("https://example.com")) .setFulfillmentInfo(new PurchaseFulfillmentInfo() .setId("FULFILLMENT_SERVICE_ID") .setFulfillmentType("DELIVERY") .setExpectedFulfillmentTime(new TimeV3() .setTimeIso8601("2019-09-25T18:00:00.877Z")) .setLocation(location) .setPrice(new PriceAttribute() .setType("REGULAR") .setName("Delivery price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(2000000L)) .setTaxIncluded(true)) .setFulfillmentContact(new UserInfo() .setEmail("johnjohnson@gmail.com") .setFirstName("John") .setLastName("Johnson") .setDisplayName("John Johnson"))) .setPurchaseLocationType("ONLINE_PURCHASE"); OrderV3 order = new OrderV3() .setCreateTime("2019-09-24T18:00:00.877Z") .setLastUpdateTime("2019-09-24T18:00:00.877Z") .setMerchantOrderId(orderId) .setUserVisibleOrderId(orderId) .setTransactionMerchant(transactionMerchant) .setContents(contents) .setBuyerInfo(buyerInfo) .setPriceAttributes(Arrays.asList( subTotal, deliveryFee, tax, totalPrice )) .setFollowUpActions(Arrays.asList( viewDetails, call, email )) .setTermsOfServiceUrl(termsOfServiceUrl) .setNote(orderNote) .setPromotions(Collections.singletonList(promotion)) .setPurchase(purchaseOrderExtension);
Java
// Transaction Merchant MerchantV3 transactionMerchant = new MerchantV3() .setId("http://www.example.com") .setName("Example Merchant"); // Line Item PriceAttribute itemPrice = new PriceAttribute() .setType("REGULAR") .setName("Item Price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(8990000L) ) .setTaxIncluded(true); PriceAttribute totalItemPrice = new PriceAttribute() .setType("TOTAL") .setName("Total Price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(9990000L) ) .setTaxIncluded(true); // Purchase Item Extension PurchaseItemExtension purchaseItemExtension = new PurchaseItemExtension() .setUnitMeasure(new MerchantUnitMeasure() .setMeasure(1.0) .setUnit("POUND")) .setItemOptions(Arrays.asList(new PurchaseItemExtensionItemOption() .setId("ITEM_OPTION_ID") .setName("Pepperoni") .setPrices(Arrays.asList( new PriceAttribute() .setType("REGULAR") .setState("ACTUAL") .setName("Item Price") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(1000000L)) .setTaxIncluded(true), new PriceAttribute() .setType("TOTAL") .setState("ACTUAL") .setName("Total Price") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(1000000L)) .setTaxIncluded(true) )) .setNote("Extra pepperoni"))); LineItemV3 lineItem = new LineItemV3() .setId("LINE_ITEM_ID") .setName("Pizza") .setDescription("A four cheese pizza.") .setPriceAttributes(Arrays.asList(itemPrice, totalItemPrice)) .setNotes(Collections.singletonList("Extra cheese.")) .setPurchase(purchaseItemExtension); // Order Contents OrderContents contents = new OrderContents() .setLineItems(Collections.singletonList(lineItem)); // User Info UserInfo buyerInfo = new UserInfo() .setEmail("janedoe@gmail.com") .setFirstName("Jane") .setLastName("Doe") .setDisplayName("Jane Doe"); // Price Attributes PriceAttribute subTotal = new PriceAttribute() .setType("SUBTOTAL") .setName("Subtotal") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(9990000L) ) .setTaxIncluded(true); PriceAttribute deliveryFee = new PriceAttribute() .setType("DELIVERY") .setName("Delivery") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(2000000L) ) .setTaxIncluded(true); PriceAttribute tax = new PriceAttribute() .setType("TAX") .setName("Tax") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(3780000L) ) .setTaxIncluded(true); PriceAttribute totalPrice = new PriceAttribute() .setType("TOTAL") .setName("Total Price") .setState("ESTIMATE") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(15770000L) ) .setTaxIncluded(true); // Follow up actions Action viewDetails = new Action() .setType("VIEW_DETAILS") .setTitle("View details") .setOpenUrlAction(new OpenUrlAction() .setUrl("https://example.com")); Action call = new Action() .setType("CALL") .setTitle("Call us") .setOpenUrlAction(new OpenUrlAction() .setUrl("tel:+16501112222")); Action email = new Action() .setType("EMAIL") .setTitle("Email us") .setOpenUrlAction(new OpenUrlAction() .setUrl("mailto:person@example.com")); // Terms of service and order note String termsOfServiceUrl = "http://example.com"; String orderNote = "Sale event"; // Promotions PromotionV3 promotion = new PromotionV3() .setCoupon("COUPON_CODE"); // Purchase Order Extension Location location = GSON_BUILDER.create().fromJson( (String) conversationData.get("location"), Location.class); PurchaseOrderExtension purchaseOrderExtension = new PurchaseOrderExtension() .setStatus("CREATED") .setUserVisibleStatusLabel("CREATED") .setType("FOOD") .setReturnsInfo(new PurchaseReturnsInfo() .setIsReturnable(false) .setDaysToReturn(1) .setPolicyUrl("https://example.com")) .setFulfillmentInfo(new PurchaseFulfillmentInfo() .setId("FULFILLMENT_SERVICE_ID") .setFulfillmentType("DELIVERY") .setExpectedFulfillmentTime(new TimeV3() .setTimeIso8601("2019-09-25T18:00:00.877Z")) .setLocation(location) .setPrice(new PriceAttribute() .setType("REGULAR") .setName("Delivery price") .setState("ACTUAL") .setAmount(new MoneyV3() .setCurrencyCode("USD") .setAmountInMicros(2000000L)) .setTaxIncluded(true)) .setFulfillmentContact(new UserInfo() .setEmail("johnjohnson@gmail.com") .setFirstName("John") .setLastName("Johnson") .setDisplayName("John Johnson"))) .setPurchaseLocationType("ONLINE_PURCHASE"); OrderV3 order = new OrderV3() .setCreateTime("2019-09-24T18:00:00.877Z") .setLastUpdateTime("2019-09-24T18:00:00.877Z") .setMerchantOrderId(orderId) .setUserVisibleOrderId(orderId) .setTransactionMerchant(transactionMerchant) .setContents(contents) .setBuyerInfo(buyerInfo) .setPriceAttributes(Arrays.asList( subTotal, deliveryFee, tax, totalPrice )) .setFollowUpActions(Arrays.asList( viewDetails, call, email )) .setTermsOfServiceUrl(termsOfServiceUrl) .setNote(orderNote) .setPromotions(Collections.singletonList(promotion)) .setPurchase(purchaseOrderExtension);
3. Kontoverknüpfung durchführen
Wenn Sie Ihre eigene Zahlungsmethode verwenden, um Nutzer zu belasten, sollten Sie ihr Google-Konto mit einem Konto mit Ihrem eigenen Dienst verknüpfen, um die dort gespeicherten Zahlungsmethoden abzurufen, zu präsentieren und zu belasten.
Wir bieten eine OAuth 2.0-Kontoverknüpfung, um diese Anforderung zu erfüllen. Wir empfehlen dringend, den OAuth 2.0-Assertion-Workflow zu aktivieren, da er eine sehr optimierte Nutzung ermöglicht.
Wir stellen den Intent actions.intent.SIGN_IN
bereit, mit dem Sie einen Nutzer auffordern können, Konten während der Unterhaltung zu verknüpfen. Sie müssen in der Actions Console die Kontoverknüpfung aktivieren, um den Intent actions.intent.SIGN_IN
verwenden zu können.
Verwenden Sie diesen Intent, wenn Sie in der Webhook-Anfrage keine accessToken
im Objekt User
finden können. Das bedeutet, dass der Nutzer sein Konto noch nicht verknüpft hat.
Nachdem Sie den Intent actions.intent.SIGN_IN
angefordert haben, erhalten Sie eine Argument
mit einem SignInStatus
mit dem Wert "OK"
, "CANCELLED"
oder "ERROR"
. Wenn der Status "OK"
lautet, sollten Sie im Objekt User
ein accessToken
finden.
Auftragsausführung
Anmeldung anfordern
Node.js
app.intent('Sign In', (conv) => { conv.ask(new SignIn('To get your account details')); });
Node.js
conv.ask(new SignIn('To get your account details'));
Java
@ForIntent("Sign In") public ActionResponse signIn(ActionRequest request) { return getResponseBuilder(request).add( new SignIn() .setContext("To get your account details")) .build(); }
Java
return getResponseBuilder(request).add( new SignIn() .setContext("To get your account details")) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "systemIntent": { "intent": "actions.intent.SIGN_IN", "data": { "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec", "optContext": "To get your account details" } } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.SIGN_IN", "inputValueData": { "@type": "type.googleapis.com/google.actions.v2.SignInValueSpec", "optContext": "To get your account details" } } ] } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }
Ergebnis der Anmeldung erhalten
Node.js
app.intent('Sign In Complete', (conv, params, signin) => { if (signin.status !== 'OK') { conv.ask('You need to sign in before making a transaction.'); } else { const accessToken = conv.user.access.token; // possibly do something with access token conv.ask('You must meet all the requirements necessary ' + 'to make a transaction. Try saying ' + '"check transaction requirements".'); conv.ask(new Suggestions(`check requirements`)); } });
Node.js
app.intent('actions.intent.SIGN_IN', (conv, params, signin) => { if (signin.status !== 'OK') { conv.ask('You need to sign in before making a transaction.'); } else { const accessToken = conv.user.access.token; // possibly do something with access token conv.ask('You must meet all the requirements necessary ' + 'to make a transaction. Try saying ' + '"check transaction requirements".'); conv.ask(new Suggestions(`check requirements`)); } });
Java
@ForIntent("Sign In Complete") public ActionResponse signInComplete(ActionRequest request) { ResponseBuilder responseBuilder = getResponseBuilder(request); if (request.isSignInGranted()) { responseBuilder .add("You must meet all the requirements necessary to make a " + "transaction. Try saying \"check transaction requirements\".") .addSuggestions(new String[] { "check requirements" }); } else { responseBuilder.add("You need to sign in before making a transaction."); } return responseBuilder.build(); }
Java
@ForIntent("actions.intent.SIGN_IN") public ActionResponse signInComplete(ActionRequest request) { ResponseBuilder responseBuilder = getResponseBuilder(request); if (request.isSignInGranted()) { responseBuilder .add("You must meet all the requirements necessary to make a " + "transaction. Try saying \"check transaction requirements\".") .addSuggestions(new String[] { "check requirements" }); } else { responseBuilder.add("You need to sign in before making a transaction."); } return responseBuilder.build(); }
JSON
{ "responseId": "d2123d8d-3f00-466e-b5a9-1a4ed53a7cb7-594de0a7", "queryResult": { "queryText": "actions_intent_SIGN_IN", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentMessages": [ { "text": { "text": [ "" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/merchant_payment", "lifespanCount": 2 }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_keyboard" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_sign_in", "parameters": { "SIGN_IN": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" }, "text": "" } } ], "intent": { "name": "projects/df-transactions/agent/intents/105b925b-b186-4f5d-8bde-a9a782a0fa9f", "displayName": "Sign In Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:18Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[]" }, "inputs": [ { "intent": "actions.intent.SIGN_IN", "rawInputs": [ { "inputType": "KEYBOARD" } ], "arguments": [ { "name": "SIGN_IN", "extension": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:55:52Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\"}}" }, "inputs": [ { "intent": "actions.intent.SIGN_IN", "rawInputs": [ {} ], "arguments": [ { "name": "SIGN_IN", "extension": { "@type": "type.googleapis.com/google.actions.v2.SignInValue", "status": "OK" } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] } ] }
4. Auftrag vorschlagen
Nachdem Sie einen Auftrag erstellt haben, müssen Sie ihn dem Nutzer zur Bestätigung oder zur Ablehnung vorlegen. Fordern Sie den Intent actions.intent.TRANSACTION_DECISION
an und geben Sie die Bestellung an, die Sie mit den gespeicherten Zahlungsinformationen des Nutzers erstellt haben.
Benutzerfreundlichkeit
Wenn Sie den Intent actions.intent.TRANSACTION_DECISION
anfordern, initiiert Assistant eine integrierte Funktion, in der die übergebene Order
direkt auf einer „Warenkorbvorschaukarte“ gerendert wird. Der Nutzer kann „Bestellung aufgeben“ sagen, die Transaktion ablehnen, eine Zahlungsoption wie Kreditkarte oder Adresse ändern oder eine Änderung des Bestellinhalts anfordern.
An dieser Stelle kann der Nutzer auch Änderungen an der Bestellung anfordern. In diesem Fall sollten Sie dafür sorgen, dass die Auftragsausführung nach Abschluss der Warenkorbmontage Anfragen zu Bestelländerungen bearbeiten kann.
Auftragsausführung
Wenn Sie den Intent actions.intent.TRANSACTION_DECISION
anfordern, erstellen Sie ein TransactionDecision
, das Order
sowie orderOptions
und paymentParameters
enthält. Das paymentParameters
-Objekt enthält ein merchantPaymentOption
-Objekt mit Feldern, die die Zahlungsmethode des Nutzers beschreiben.
Der folgende Code zeigt ein TransactionsDecision
-Beispiel für eine Bestellung, die mit einer Visa-Kreditkarte bezahlt wurde:
Node.js
conv.ask(new TransactionDecision({ orderOptions: { userInfoOptions: { userInfoProperties: [ 'EMAIL', ], }, }, paymentParameters: { merchantPaymentOption: { defaultMerchantPaymentMethodId: '12345678', managePaymentMethodUrl: 'https://example.com/managePayment', merchantPaymentMethod: [ { paymentMethodDisplayInfo: { paymentMethodDisplayName: 'VISA **** 1234', paymentType: 'PAYMENT_CARD', }, paymentMethodGroup: 'Payment method group', paymentMethodId: '12345678', paymentMethodStatus: { status: 'STATUS_OK', statusMessage: 'Status message', }, }, ], }, }, presentationOptions: { actionDisplayName: 'PLACE_ORDER', }, order: order, }));
Node.js
conv.ask(new TransactionDecision({ orderOptions: { userInfoOptions: { userInfoProperties: [ 'EMAIL', ], }, }, paymentParameters: { merchantPaymentOption: { defaultMerchantPaymentMethodId: '12345678', managePaymentMethodUrl: 'https://example.com/managePayment', merchantPaymentMethod: [ { paymentMethodDisplayInfo: { paymentMethodDisplayName: 'VISA **** 1234', paymentType: 'PAYMENT_CARD', }, paymentMethodGroup: 'Payment method group', paymentMethodId: '12345678', paymentMethodStatus: { status: 'STATUS_OK', statusMessage: 'Status message', }, }, ], }, }, presentationOptions: { actionDisplayName: 'PLACE_ORDER', }, order: order, }));
Java
// Create order options OrderOptionsV3 orderOptions = new OrderOptionsV3() .setUserInfoOptions(new UserInfoOptions() .setUserInfoProperties(Collections.singletonList("EMAIL"))); // Create presentation options PresentationOptionsV3 presentationOptions = new PresentationOptionsV3() .setActionDisplayName("PLACE_ORDER"); // Create payment parameters MerchantPaymentMethod merchantPaymentMethod = new MerchantPaymentMethod() .setPaymentMethodDisplayInfo(new PaymentMethodDisplayInfo() .setPaymentMethodDisplayName("VISA **** 1234") .setPaymentType("PAYMENT_CARD")) .setPaymentMethodGroup("Payment method group") .setPaymentMethodId("12345678") .setPaymentMethodStatus(new PaymentMethodStatus() .setStatus("STATUS_OK") .setStatusMessage("Status message")); MerchantPaymentOption merchantPaymentOption = new MerchantPaymentOption() .setDefaultMerchantPaymentMethodId("12345678") .setManagePaymentMethodUrl("https://example.com/managePayment") .setMerchantPaymentMethod(Collections.singletonList(merchantPaymentMethod)); paymentParameters.setMerchantPaymentOption(merchantPaymentOption); return getResponseBuilder(request) .add(new TransactionDecision() .setOrder(order) .setOrderOptions(orderOptions) .setPresentationOptions(presentationOptions) .setPaymentParameters(paymentParameters) ) .build();
Java
// Create order options OrderOptionsV3 orderOptions = new OrderOptionsV3() .setUserInfoOptions(new UserInfoOptions() .setUserInfoProperties(Collections.singletonList("EMAIL"))); // Create presentation options PresentationOptionsV3 presentationOptions = new PresentationOptionsV3() .setActionDisplayName("PLACE_ORDER"); // Create payment parameters MerchantPaymentMethod merchantPaymentMethod = new MerchantPaymentMethod() .setPaymentMethodDisplayInfo(new PaymentMethodDisplayInfo() .setPaymentMethodDisplayName("VISA **** 1234") .setPaymentType("PAYMENT_CARD")) .setPaymentMethodGroup("Payment method group") .setPaymentMethodId("12345678") .setPaymentMethodStatus(new PaymentMethodStatus() .setStatus("STATUS_OK") .setStatusMessage("Status message")); MerchantPaymentOption merchantPaymentOption = new MerchantPaymentOption() .setDefaultMerchantPaymentMethodId("12345678") .setManagePaymentMethodUrl("https://example.com/managePayment") .setMerchantPaymentMethod(Collections.singletonList(merchantPaymentMethod)); paymentParameters.setMerchantPaymentOption(merchantPaymentOption); return getResponseBuilder(request) .add(new TransactionDecision() .setOrder(order) .setOrderOptions(orderOptions) .setPresentationOptions(presentationOptions) .setPaymentParameters(paymentParameters) ) .build();
JSON
{ "payload": { "google": { "expectUserResponse": true, "richResponse": { "items": [ { "simpleResponse": { "textToSpeech": "Transaction Decision Placeholder." } } ] }, "systemIntent": { "intent": "actions.intent.TRANSACTION_DECISION", "data": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValueSpec", "orderOptions": { "userInfoOptions": { "userInfoProperties": [ "EMAIL" ] } }, "paymentParameters": { "merchantPaymentOption": { "defaultMerchantPaymentMethodId": "12345678", "managePaymentMethodUrl": "https://example.com/managePayment", "merchantPaymentMethod": [ { "paymentMethodDisplayInfo": { "paymentMethodDisplayName": "VISA **** 1234", "paymentType": "PAYMENT_CARD" }, "paymentMethodGroup": "Payment method group", "paymentMethodId": "12345678", "paymentMethodStatus": { "status": "STATUS_OK", "statusMessage": "Status message" } } ] } }, "presentationOptions": { "actionDisplayName": "PLACE_ORDER" }, "order": { "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T18:00:00.877Z", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "description": "A four cheese pizza.", "priceAttributes": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 8990000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true } ], "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" }, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "state": "ACTUAL", "name": "Item Price", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1, "subOptions": [] } ] } } ] }, "buyerInfo": { "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 3780000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 15770000 }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "http://www.example.com", "note": "Sale event", "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "userVisibleStatusLabel": "CREATED", "type": "FOOD", "returnsInfo": { "isReturnable": false, "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "city": "MOUNTAIN VIEW", "coordinates": { "latitude": 37.432524, "longitude": -122.098545 }, "phoneNumber": "+1 123-456-7890", "postalAddress": { "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "postalCode": "94043-1351", "recipients": [ "John Doe" ], "regionCode": "US" }, "zipCode": "94043-1351" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE" } } } } } }, "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/_actions_on_google", "lifespanCount": 99, "parameters": { "data": "{\"location\":{\"coordinates\":{\"latitude\":37.432524,\"longitude\":-122.098545},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}" } } ] }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.TRANSACTION_DECISION", "inputValueData": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValueSpec", "orderOptions": { "userInfoOptions": { "userInfoProperties": [ "EMAIL" ] } }, "paymentParameters": { "merchantPaymentOption": { "defaultMerchantPaymentMethodId": "12345678", "managePaymentMethodUrl": "https://example.com/managePayment", "merchantPaymentMethod": [ { "paymentMethodDisplayInfo": { "paymentMethodDisplayName": "VISA **** 1234", "paymentType": "PAYMENT_CARD" }, "paymentMethodGroup": "Payment method group", "paymentMethodId": "12345678", "paymentMethodStatus": { "status": "STATUS_OK", "statusMessage": "Status message" } } ] } }, "presentationOptions": { "actionDisplayName": "PLACE_ORDER" }, "order": { "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T18:00:00.877Z", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "description": "A four cheese pizza.", "priceAttributes": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 8990000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true } ], "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" }, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "state": "ACTUAL", "name": "Item Price", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1, "subOptions": [] } ] } } ] }, "buyerInfo": { "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 3780000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 15770000 }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "http://www.example.com", "note": "Sale event", "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "userVisibleStatusLabel": "CREATED", "type": "FOOD", "returnsInfo": { "isReturnable": false, "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE" } } } } ], "inputPrompt": { "richInitialPrompt": { "items": [ { "simpleResponse": { "textToSpeech": "Transaction Decision Placeholder." } } ] } } } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}" }
Entscheidung des Nutzers verarbeiten
Nachdem Assistant den Intent erfüllt hat, sendet er an die Auftragsausführung eine Anfrage mit dem Intent actions_intent_TRANSACTION_DECISION
mit der Antwort des Nutzers auf die Transaktionsentscheidung. Sie erhalten eine Argument
mit einem TransactionDecisionValue. Dieser Wert enthält Folgendes:
transactionDecision
: Die Entscheidung des Nutzers bezüglich der vorgeschlagenen Bestellung. Mögliche Werte sindORDER_ACCEPTED
,ORDER_REJECTED
,DELIVERY_ADDRESS_UPDATED
,CART_CHANGE_REQUESTED
undUSER_CANNOT_TRANSACT
.deliveryAddress
: eine aktualisierte Lieferadresse für den Fall, dass der Nutzer seine Lieferadresse geändert hat. In diesem Fall ist der Wert vontransactionDecision
DELIVERY_ADDRESS_UPDATED
.
Damit diese Anfrage ordnungsgemäß verarbeitet werden kann, müssen Sie einen Dialogflow-Intent deklarieren, der durch das Ereignis actions_intent_TRANSACTION_DECISION
ausgelöst wird. Wenn es ausgelöst wird, verarbeiten Sie es in der Auftragsausführung:
Node.js
const arg = conv.arguments.get('TRANSACTION_DECISION_VALUE'); if (arg && arg.transactionDecision === 'ORDER_ACCEPTED') { console.log('Order accepted.'); const order = arg.order; }
Node.js
const arg = conv.arguments.get('TRANSACTION_DECISION_VALUE'); if (arg && arg.transactionDecision === 'ORDER_ACCEPTED') { console.log('Order accepted.'); const order = arg.order; }
Java
// Check transaction decision value Argument transactionDecisionValue = request .getArgument("TRANSACTION_DECISION_VALUE"); Map<String, Object> extension = null; if (transactionDecisionValue != null) { extension = transactionDecisionValue.getExtension(); } String transactionDecision = null; if (extension != null) { transactionDecision = (String) extension.get("transactionDecision"); } ResponseBuilder responseBuilder = getResponseBuilder(request); if ((transactionDecision != null && transactionDecision.equals("ORDER_ACCEPTED"))) { OrderV3 order = ((OrderV3) extension.get("order")); }
Java
// Check transaction decision value Argument transactionDecisionValue = request .getArgument("TRANSACTION_DECISION_VALUE"); Map<String, Object> extension = null; if (transactionDecisionValue != null) { extension = transactionDecisionValue.getExtension(); } String transactionDecision = null; if (extension != null) { transactionDecision = (String) extension.get("transactionDecision"); } ResponseBuilder responseBuilder = getResponseBuilder(request); if ((transactionDecision != null && transactionDecision.equals("ORDER_ACCEPTED"))) { OrderV3 order = ((OrderV3) extension.get("order")); }
JSON
{ "responseId": "aba44717-4236-4602-af55-e5ae1fc2d97a-594de0a7", "queryResult": { "queryText": "actions_intent_TRANSACTION_DECISION", "action": "transaction.decision.complete", "parameters": {}, "allRequiredParamsPresent": true, "fulfillmentText": "Failed to get transaction decision", "fulfillmentMessages": [ { "text": { "text": [ "Failed to get transaction decision" ] } } ], "outputContexts": [ { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_media_response_audio" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_audio_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_account_linking" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_screen_output" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_capability_web_browser" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/google_assistant_input_type_voice" }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/_actions_on_google", "lifespanCount": 97, "parameters": { "data": "{\"location\":{\"coordinates\":{\"latitude\":37.432524,\"longitude\":-122.098545},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"}}" } }, { "name": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy/contexts/actions_intent_transaction_decision", "parameters": { "TRANSACTION_DECISION_VALUE": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue", "transactionDecision": "ORDER_ACCEPTED", "order": { "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T18:00:00.877Z", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "description": "A four cheese pizza.", "priceAttributes": [ { "type": "REGULAR", "name": "Line Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 8990000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true } ], "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" }, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "state": "ACTUAL", "name": "Item Price", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1, "subOptions": [] } ] } } ] }, "buyerInfo": { "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 3780000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 15770000 }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "www.example.com", "note": "Sale event", "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "userVisibleStatusLabel": "CREATED", "type": "FOOD", "returnsInfo": { "isReturnable": false, "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": {}, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE" } } }, "text": "" } } ], "intent": { "name": "projects/df-transactions/agent/intents/fd16d86b-60db-4d19-a683-5b52a22f4795", "displayName": "Transaction Decision Complete" }, "intentDetectionConfidence": 1, "languageCode": "en" }, "originalDetectIntentRequest": { "source": "google", "version": "2", "payload": { "user": { "locale": "en-US", "lastSeen": "2019-09-23T19:49:32Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy", "type": "ACTIVE", "conversationToken": "[\"merchant_payment\"]" }, "inputs": [ { "intent": "actions.intent.TRANSACTION_DECISION", "rawInputs": [ { "inputType": "KEYBOARD" } ], "arguments": [ { "name": "TRANSACTION_DECISION_VALUE", "extension": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue", "transactionDecision": "ORDER_ACCEPTED", "order": { "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T19:00:00.877Z", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "description": "A four cheese pizza.", "priceAttributes": [ { "type": "REGULAR", "name": "Line Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 8990000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true } ], "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" }, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "state": "ACTUAL", "name": "Item Price", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 1000000 }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1, "subOptions": [] } ] } } ] }, "buyerInfo": { "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 9990000 }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 3780000 }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": 15770000 }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "www.example.com", "note": "Sale event", "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "userVisibleStatusLabel": "CREATED", "type": "FOOD", "returnsInfo": { "isReturnable": false, "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": {}, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": 2000000 }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE" } } } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] } ] } }, "session": "projects/df-transactions/agent/sessions/ABwppHGYEP2Fj7tJBxoaKMevL6lZ2rs063lOEWhSW5etZWVOoJe7Dzm_bLejRTYIYXL3D78ER7YvA5aN9Wpy" }
JSON
{ "user": { "locale": "en-US", "lastSeen": "2019-11-11T23:57:31Z", "userVerificationStatus": "VERIFIED" }, "conversation": { "conversationId": "ABwppHGFwStZlYaQ9YT8rg9t_idVsxZrku1pUDrEbGSJmSUMatVdPwPEEQSCe1IwIBoN4sS4Weyn9pmgetEgbsWgw3JSvQmw", "type": "ACTIVE", "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}" }, "inputs": [ { "intent": "actions.intent.TRANSACTION_DECISION", "rawInputs": [ {} ], "arguments": [ { "name": "TRANSACTION_DECISION_VALUE", "extension": { "@type": "type.googleapis.com/google.actions.transactions.v3.TransactionDecisionValue", "transactionDecision": "ORDER_ACCEPTED", "order": { "googleOrderId": "05528125187071048269", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "buyerInfo": { "email": "janedoe@example.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T18:00:00.877Z", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "priceAttributes": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "8990000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "9990000" }, "taxIncluded": true } ], "description": "A four cheese pizza.", "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1 } ], "unitMeasure": { "measure": 1, "unit": "POUND" } }, "vertical": { "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension", "quantity": 1, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1 } ], "unitMeasure": { "measure": 1, "unit": "POUND" } } } ] }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "9990000" }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "3780000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "15770000" }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "http://www.example.com", "note": "Sale event", "paymentData": { "paymentResult": { "merchantPaymentMethodId": "12345678" }, "paymentInfo": { "paymentMethodDisplayInfo": { "paymentType": "PAYMENT_CARD", "paymentMethodDisplayName": "VISA **** 1234" }, "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_MERCHANT" } }, "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CREATED", "type": "FOOD", "returnsInfo": { "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE", "userVisibleStatusLabel": "CREATED" }, "vertical": { "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension", "status": "CREATED", "type": "FOOD", "returnsInfo": { "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE", "userVisibleStatusLabel": "CREATED" } } } }, { "name": "text" } ] } ], "surface": { "capabilities": [ { "name": "actions.capability.AUDIO_OUTPUT" }, { "name": "actions.capability.MEDIA_RESPONSE_AUDIO" }, { "name": "actions.capability.ACCOUNT_LINKING" }, { "name": "actions.capability.SCREEN_OUTPUT" } ] }, "availableSurfaces": [ { "capabilities": [ { "name": "actions.capability.SCREEN_OUTPUT" }, { "name": "actions.capability.WEB_BROWSER" }, { "name": "actions.capability.AUDIO_OUTPUT" } ] } ] }
5. Bestellung abschließen und Beleg senden
Wenn der Intent actions.intent.TRANSACTION_DECISION
mit einem transactionDecision
von ORDER_ACCEPTED
zurückgegeben wird, müssen Sie sofort die Verarbeitung ausführen, die zum „Bestätigen“ der Bestellung erforderlich ist. Sie können sie z. B. in Ihrer eigenen Datenbank speichern und dem Nutzer in Rechnung stellen.
Sie können die Unterhaltung mit dieser Antwort beenden, müssen aber eine einfache Antwort hinzufügen, um sie am Laufen zu halten. Wenn du diese anfängliche orderUpdate
angibst, sieht der Nutzer eine minimierte Belegkarte zusammen mit dem Rest deiner Antwort.
Diese Karte spiegelt den Beleg wider, den der Nutzer in seinem Bestellverlauf findet.
Während der Bestellbestätigung kann das Bestellobjekt eine userVisibleOrderId
enthalten. Das ist die ID, die der Nutzer für die Bestellung sieht. Sie können den merchantOrderId
für dieses Feld wiederverwenden.
Ein Teil des OrderUpdate-Objekts muss ein Folgeobjekt action enthalten, das am Ende der Bestelldetails als URL-Schaltflächen sichtbar ist, die der Nutzer in seinem Assistant-Bestellverlauf finden kann.
Auftragsausführung
Node.js
// Set lastUpdateTime and update status of order const order = arg.order; order.lastUpdateTime = '2019-09-24T19:00:00.877Z'; order.purchase.status = 'CONFIRMED'; order.purchase.userVisibleStatusLabel = 'Order confirmed'; // Send synchronous order update conv.ask(`Transaction completed! Your order` + ` ${conv.data.latestOrderId} is all set!`); conv.ask(new Suggestions('send order update')); conv.ask(new OrderUpdate({ type: 'SNAPSHOT', reason: 'Reason string', order: order, }));
Node.js
// Set lastUpdateTime and update status of order const order = arg.order; order.lastUpdateTime = '2019-09-24T19:00:00.877Z'; order.purchase.status = 'CONFIRMED'; order.purchase.userVisibleStatusLabel = 'Order confirmed'; // Send synchronous order update conv.ask(`Transaction completed! Your order ` + `${conv.data.latestOrderId} is all set!`); conv.ask(new Suggestions('send order update')); conv.ask(new OrderUpdate({ type: 'SNAPSHOT', reason: 'Reason string', order: order, }));
Java
OrderV3 order = ((OrderV3) extension.get("order")); order.setLastUpdateTime("2019-09-24T19:00:00.877Z"); // Update order status PurchaseOrderExtension purchaseOrderExtension = order.getPurchase(); purchaseOrderExtension.setStatus("CONFIRMED"); purchaseOrderExtension.setUserVisibleStatusLabel("Order confirmed"); order.setPurchase(purchaseOrderExtension); // Order update OrderUpdateV3 orderUpdate = new OrderUpdateV3() .setType("SNAPSHOT") .setReason("Reason string") .setOrder(order); Map<String, Object> conversationData = request.getConversationData(); String orderId = (String) conversationData.get("latestOrderId"); responseBuilder .add("Transaction completed! Your order " + orderId + " is all set!") .addSuggestions(new String[] {"send order update"}) .add(new StructuredResponse().setOrderUpdateV3(orderUpdate));
Java
OrderV3 order = ((OrderV3) extension.get("order")); order.setLastUpdateTime("2019-09-24T19:00:00.877Z"); // Update order status PurchaseOrderExtension purchaseOrderExtension = order.getPurchase(); purchaseOrderExtension.setStatus("CONFIRMED"); purchaseOrderExtension.setUserVisibleStatusLabel("Order confirmed"); order.setPurchase(purchaseOrderExtension); // Order update OrderUpdateV3 orderUpdate = new OrderUpdateV3() .setType("SNAPSHOT") .setReason("Reason string") .setOrder(order); Map<String, Object> conversationData = request.getConversationData(); String orderId = (String) conversationData.get("latestOrderId"); responseBuilder .add("Transaction completed! Your order " + orderId + " is all set!") .addSuggestions(new String[] {"send order update"}) .add(new StructuredResponse().setOrderUpdateV3(orderUpdate));
JSON
{ "payload": { "google": { "expectUserResponse": true, "richResponse": { "items": [ { "simpleResponse": { "textToSpeech": "Transaction completed! Your order undefined is all set!" } }, { "structuredResponse": { "orderUpdateV3": { "order": { "buyerInfo": { "displayName": "Jane Doe", "email": "janedoe@gmail.com", "firstName": "Jane", "lastName": "Doe" }, "contents": { "lineItems": [ { "description": "A four cheese pizza.", "id": "LINE_ITEM_ID", "name": "Pizza", "notes": [ "Extra cheese." ], "priceAttributes": [ { "amount": { "amountInMicros": 8990000, "currencyCode": "USD" }, "name": "Line Item Price", "state": "ACTUAL", "taxIncluded": true, "type": "REGULAR" }, { "amount": { "amountInMicros": 9990000, "currencyCode": "USD" }, "name": "Total Price", "state": "ACTUAL", "taxIncluded": true, "type": "TOTAL" } ], "purchase": { "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "note": "Extra pepperoni", "prices": [ { "amount": { "amountInMicros": 1000000, "currencyCode": "USD" }, "name": "Item Price", "state": "ACTUAL", "taxIncluded": true, "type": "REGULAR" }, { "amount": { "amountInMicros": 1000000, "currencyCode": "USD" }, "name": "Total Price", "state": "ACTUAL", "taxIncluded": true, "type": "TOTAL" } ], "quantity": 1, "subOptions": [] } ], "quantity": 1, "unitMeasure": { "measure": 1, "unit": "POUND" } } } ] }, "createTime": "2019-09-24T18:00:00.877Z", "followUpActions": [ { "openUrlAction": { "url": "http://example.com" }, "title": "View details", "type": "VIEW_DETAILS" }, { "openUrlAction": { "url": "tel:+16501112222" }, "title": "Call us", "type": "CALL" }, { "openUrlAction": { "url": "mailto:person@example.com" }, "title": "Email us", "type": "EMAIL" } ], "lastUpdateTime": "2019-09-24T19:00:00.877Z", "merchantOrderId": "ORDER_ID", "note": "Sale event", "priceAttributes": [ { "amount": { "amountInMicros": 9990000, "currencyCode": "USD" }, "name": "Subtotal", "state": "ESTIMATE", "taxIncluded": true, "type": "SUBTOTAL" }, { "amount": { "amountInMicros": 2000000, "currencyCode": "USD" }, "name": "Delivery", "state": "ACTUAL", "taxIncluded": true, "type": "DELIVERY" }, { "amount": { "amountInMicros": 3780000, "currencyCode": "USD" }, "name": "Tax", "state": "ESTIMATE", "taxIncluded": true, "type": "TAX" }, { "amount": { "amountInMicros": 15770000, "currencyCode": "USD" }, "name": "Total Price", "state": "ESTIMATE", "taxIncluded": true, "type": "TOTAL" } ], "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "fulfillmentInfo": { "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "fulfillmentContact": { "displayName": "John Johnson", "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson" }, "fulfillmentType": "DELIVERY", "id": "FULFILLMENT_SERVICE_ID", "location": {}, "price": { "amount": { "amountInMicros": 2000000, "currencyCode": "USD" }, "name": "Delivery Price", "state": "ACTUAL", "taxIncluded": true, "type": "REGULAR" } }, "purchaseLocationType": "ONLINE_PURCHASE", "returnsInfo": { "daysToReturn": 1, "isReturnable": false, "policyUrl": "http://www.example.com" }, "status": "CONFIRMED", "type": "FOOD", "userVisibleStatusLabel": "Order confirmed" }, "termsOfServiceUrl": "www.example.com", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "userVisibleOrderId": "ORDER_ID" }, "reason": "Reason string", "type": "SNAPSHOT" } } } ], "suggestions": [ { "title": "send order update" } ] } } } }
JSON
{ "expectUserResponse": true, "expectedInputs": [ { "possibleIntents": [ { "intent": "actions.intent.TEXT" } ], "inputPrompt": { "richInitialPrompt": { "items": [ { "simpleResponse": { "textToSpeech": "Transaction completed! Your order ORDER_ID is all set!" } }, { "structuredResponse": { "orderUpdateV3": { "type": "SNAPSHOT", "reason": "Reason string", "order": { "googleOrderId": "05528125187071048269", "merchantOrderId": "ORDER_ID", "userVisibleOrderId": "ORDER_ID", "buyerInfo": { "email": "janedoe@example.com", "firstName": "Jane", "lastName": "Doe", "displayName": "Jane Doe" }, "createTime": "2019-09-24T18:00:00.877Z", "lastUpdateTime": "2019-09-24T19:00:00.877Z", "transactionMerchant": { "id": "http://www.example.com", "name": "Example Merchant" }, "contents": { "lineItems": [ { "id": "LINE_ITEM_ID", "name": "Pizza", "priceAttributes": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "8990000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "9990000" }, "taxIncluded": true } ], "description": "A four cheese pizza.", "notes": [ "Extra cheese." ], "purchase": { "quantity": 1, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1 } ], "unitMeasure": { "measure": 1, "unit": "POUND" } }, "vertical": { "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseItemExtension", "quantity": 1, "itemOptions": [ { "id": "ITEM_OPTION_ID", "name": "Pepperoni", "prices": [ { "type": "REGULAR", "name": "Item Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "1000000" }, "taxIncluded": true } ], "note": "Extra pepperoni", "quantity": 1 } ], "unitMeasure": { "measure": 1, "unit": "POUND" } } } ] }, "priceAttributes": [ { "type": "SUBTOTAL", "name": "Subtotal", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "9990000" }, "taxIncluded": true }, { "type": "DELIVERY", "name": "Delivery", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, { "type": "TAX", "name": "Tax", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "3780000" }, "taxIncluded": true }, { "type": "TOTAL", "name": "Total Price", "state": "ESTIMATE", "amount": { "currencyCode": "USD", "amountInMicros": "15770000" }, "taxIncluded": true } ], "followUpActions": [ { "type": "VIEW_DETAILS", "title": "View details", "openUrlAction": { "url": "http://example.com" } }, { "type": "CALL", "title": "Call us", "openUrlAction": { "url": "tel:+16501112222" } }, { "type": "EMAIL", "title": "Email us", "openUrlAction": { "url": "mailto:person@example.com" } } ], "termsOfServiceUrl": "http://www.example.com", "note": "Sale event", "paymentData": { "paymentResult": { "merchantPaymentMethodId": "12345678" }, "paymentInfo": { "paymentMethodDisplayInfo": { "paymentType": "PAYMENT_CARD", "paymentMethodDisplayName": "VISA **** 1234" }, "paymentMethodProvenance": "PAYMENT_METHOD_PROVENANCE_MERCHANT" } }, "promotions": [ { "coupon": "COUPON_CODE" } ], "purchase": { "status": "CONFIRMED", "type": "FOOD", "returnsInfo": { "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE", "userVisibleStatusLabel": "Order confirmed" }, "vertical": { "@type": "type.googleapis.com/google.actions.orders.v3.verticals.purchase.PurchaseOrderExtension", "status": "CREATED", "type": "FOOD", "returnsInfo": { "daysToReturn": 1, "policyUrl": "http://www.example.com" }, "fulfillmentInfo": { "id": "FULFILLMENT_SERVICE_ID", "fulfillmentType": "DELIVERY", "expectedFulfillmentTime": { "timeIso8601": "2019-09-25T18:00:00.877Z" }, "location": { "coordinates": { "latitude": 37.421578499999995, "longitude": -122.0837816 }, "zipCode": "94043-1351", "city": "MOUNTAIN VIEW", "postalAddress": { "regionCode": "US", "postalCode": "94043-1351", "administrativeArea": "CA", "locality": "MOUNTAIN VIEW", "addressLines": [ "1600 AMPHITHEATRE PKWY" ], "recipients": [ "John Doe" ] }, "phoneNumber": "+1 123-456-7890" }, "price": { "type": "REGULAR", "name": "Delivery Price", "state": "ACTUAL", "amount": { "currencyCode": "USD", "amountInMicros": "2000000" }, "taxIncluded": true }, "fulfillmentContact": { "email": "johnjohnson@gmail.com", "firstName": "John", "lastName": "Johnson", "displayName": "John Johnson" } }, "purchaseLocationType": "ONLINE_PURCHASE", "userVisibleStatusLabel": "CREATED" } } } } } ], "suggestions": [ { "title": "send order update" } ] } } } ], "conversationToken": "{\"data\":{\"paymentType\":\"merchant_payment\",\"location\":{\"coordinates\":{\"latitude\":37.421578499999995,\"longitude\":-122.0837816},\"zipCode\":\"94043-1351\",\"city\":\"MOUNTAIN VIEW\",\"postalAddress\":{\"regionCode\":\"US\",\"postalCode\":\"94043-1351\",\"administrativeArea\":\"CA\",\"locality\":\"MOUNTAIN VIEW\",\"addressLines\":[\"1600 AMPHITHEATRE PKWY\"],\"recipients\":[\"John Doe\"]},\"phoneNumber\":\"+1 123-456-7890\"},\"latestOrderId\":\"ORDER_ID\"}}" }
6. Bestellaktualisierungen senden
Sie müssen den Nutzer während der gesamten Lebensdauer über den Status der Bestellung informieren. Senden Sie dem Nutzer Bestellaktualisierungen, indem Sie HTTP-PATCH-Anfragen mit Bestellstatus und -details an die Orders API senden.
Asynchrone Anfragen an die Orders API einrichten
Anfragen zur Bestellaktualisierung an die Orders API werden durch ein Zugriffstoken autorisiert. Wenn du eine Bestellaktualisierung mit PATCH für die Orders API durchführen möchtest, lade einen JSON-Dienstkontoschlüssel herunter, der mit deinem Actions Console-Projekt verknüpft ist, und tauschen Sie den Dienstkontoschlüssel gegen ein Inhabertoken aus, das an den Authorization
-Header der HTTP-Anfrage übergeben werden kann.
Führen Sie die folgenden Schritte aus, um Ihren Dienstkontoschlüssel abzurufen:
- Gehen Sie in der Google Cloud Console zu Menü ⋮ > APIs und Dienste > Anmeldedaten > Anmeldedaten erstellen > Dienstkontoschlüssel.
- Wählen Sie unter Dienstkonto die Option Neues Dienstkonto aus.
- Legen Sie das Dienstkonto auf
service-account
fest. - Stellen Sie die Rolle auf Projekt > Inhaber ein.
- Legen Sie den Schlüsseltyp auf JSON fest.
- Wählen Sie Erstellen aus.
- Ein privater JSON-Dienstkontoschlüssel wird auf Ihren lokalen Computer heruntergeladen.
Im Code für die Aktualisierung Ihrer Bestellung können Sie Ihren Dienstschlüssel mithilfe der Google APIs-Clientbibliothek und dem Bereich "https://www.googleapis.com/auth/actions.order.developer" gegen ein Inhabertoken austauschen. Installationsschritte und Beispiele finden Sie auf der GitHub-Seite der API-Clientbibliothek.
Sie können auch in unseren Node.js- und Java-Beispielen auf order-update.js
verweisen, um ein Beispiel für einen Schlüsselaustausch zu erhalten.
Bestellaktualisierungen senden
Nachdem Sie Ihren Dienstkontoschlüssel gegen ein OAuth-Inhabertoken ausgetauscht haben, können Sie Bestellaktualisierungen als autorisierte PATCH-Anfragen an die Orders API senden.
URL der Orders API:
PATCH https://actions.googleapis.com/v3/orders/${orderId}
Geben Sie in Ihrer Anfrage die folgenden Header an:
"Authorization: Bearer token"
durch das OAuth-Inhabertoken, gegen das Sie Ihren Dienstkontoschlüssel ausgetauscht haben."Content-Type: application/json"
.
Die PATCH-Anfrage sollte einen JSON-Text im folgenden Format haben:
{ "orderUpdate": OrderUpdate }
Das Objekt OrderUpdate
besteht aus den folgenden Feldern der obersten Ebene:
updateMask
: die Felder des Auftrags, den Sie aktualisieren Wenn Sie den Bestellstatus aktualisieren möchten, legen Sie den Wert aufpurchase.status, purchase.userVisibleStatusLabel
fest.order
: Der Inhalt des Updates. Wenn du den Inhalt der Bestellung aktualisierst, lege den Wert auf das aktualisierteOrder
-Objekt fest. Wenn Sie den Status der Bestellung aktualisieren (z. B. von"CONFIRMED"
zu"SHIPPED"
), enthält das Objekt die folgenden Felder:merchantOrderId
: Dies ist die ID, die Sie imOrder
-Objekt festgelegt haben.lastUpdateTime
: Der Zeitstempel dieser Aktualisierung.purchase
: ein Objekt, das Folgendes enthält:status
: Der Status der Bestellung alsPurchaseStatus
, z. B. „SHIPPED
“ oder „DELIVERED
“.userVisibleStatusLabel
: ein für den Nutzer sichtbares Label mit Details zum Bestellstatus, z. B. „Ihre Bestellung wurde versandt und ist unterwegs“.
userNotification
(optional) – EinuserNotification
-Objekt, das auf dem Gerät des Nutzers angezeigt werden kann, wenn dieses Update gesendet wird. Das Hinzufügen dieses Objekts garantiert jedoch nicht, dass eine Benachrichtigung auf dem Gerät des Nutzers erscheint.
Der folgende Beispielcode zeigt ein OrderUpdate
-Beispiel, das den Status der Bestellung in DELIVERED
aktualisiert:
Node.js
// Import the 'googleapis' module for authorizing the request. const {google} = require('googleapis'); // Import the 'request-promise' module for sending an HTTP POST request. const request = require('request-promise'); // Import the OrderUpdate class from the Actions on Google client library. const {OrderUpdate} = require('actions-on-google'); // Import the service account key used to authorize the request. // Replacing the string path with a path to your service account key. // i.e. const serviceAccountKey = require('./service-account.json') // Create a new JWT client for the Actions API using credentials // from the service account key. let jwtClient = new google.auth.JWT( serviceAccountKey.client_email, null, serviceAccountKey.private_key, ['https://www.googleapis.com/auth/actions.order.developer'], null, ); // Authorize the client let tokens = await jwtClient.authorize(); // Declare order update const orderUpdate = new OrderUpdate({ updateMask: [ 'lastUpdateTime', 'purchase.status', 'purchase.userVisibleStatusLabel', ].join(','), order: { merchantOrderId: orderId, // Specify the ID of the order to update lastUpdateTime: new Date().toISOString(), purchase: { status: 'DELIVERED', userVisibleStatusLabel: 'Order delivered', }, }, reason: 'Order status updated to delivered.', }); // Set up the PATCH request header and body, // including the authorized token and order update. let options = { method: 'PATCH', uri: `https://actions.googleapis.com/v3/orders/${orderId}`, auth: { bearer: tokens.access_token, }, body: { header: { isInSandbox: true, }, orderUpdate, }, json: true, }; // Send the PATCH request to the Orders API. try { await request(options); conv.close(`The order has been updated.`); } catch (e) { console.log(`Error: ${e}`); conv.close(`There was an error sending an order update.`); }
Node.js
// Import the 'googleapis' module for authorizing the request. const {google} = require('googleapis'); // Import the 'request-promise' module for sending an HTTP POST request. const request = require('request-promise'); // Import the OrderUpdate class from the Actions on Google client library. const {OrderUpdate} = require('actions-on-google'); // Import the service account key used to authorize the request. // Replacing the string path with a path to your service account key. // i.e. const serviceAccountKey = require('./service-account.json') // Create a new JWT client for the Actions API using credentials // from the service account key. let jwtClient = new google.auth.JWT( serviceAccountKey.client_email, null, serviceAccountKey.private_key, ['https://www.googleapis.com/auth/actions.order.developer'], null, ); // Authorize the client let tokens = await jwtClient.authorize(); // Declare order update const orderUpdate = new OrderUpdate({ updateMask: [ 'lastUpdateTime', 'purchase.status', 'purchase.userVisibleStatusLabel', ].join(','), order: { merchantOrderId: orderId, // Specify the ID of the order to update lastUpdateTime: new Date().toISOString(), purchase: { status: 'DELIVERED', userVisibleStatusLabel: 'Order delivered', }, }, reason: 'Order status updated to delivered.', }); // Set up the PATCH request header and body, // including the authorized token and order update. let options = { method: 'PATCH', uri: `https://actions.googleapis.com/v3/orders/${orderId}`, auth: { bearer: tokens.access_token, }, body: { header: { isInSandbox: true, }, orderUpdate, }, json: true, }; // Send the PATCH request to the Orders API. try { await request(options); conv.close(`The order has been updated.`); } catch (e) { console.log(`Error: ${e}`); conv.close(`There was an error sending an order update.`); }
Java
// Setup service account credentials String serviceAccountFile = MyActionsApp.class.getClassLoader() .getResource(SERVICE_ACCOUNT_KEY_FILE_NAME) .getFile(); InputStream actionsApiServiceAccount = new FileInputStream( serviceAccountFile); ServiceAccountCredentials serviceAccountCredentials = (ServiceAccountCredentials) ServiceAccountCredentials.fromStream(actionsApiServiceAccount) .createScoped(Collections.singleton( "https://www.googleapis.com/auth/actions.order.developer")); AccessToken token = serviceAccountCredentials.refreshAccessToken(); // Setup request with headers HttpPatch patchRequest = new HttpPatch( "https://actions.googleapis.com/v3/orders/" + orderId); patchRequest.setHeader("Content-type", "application/json"); patchRequest.setHeader("Authorization", "Bearer " + token.getTokenValue()); // Create order update FieldMask fieldMask = FieldMask.newBuilder().addAllPaths(Arrays.asList( "lastUpdateTime", "purchase.status", "purchase.userVisibleStatusLabel")) .build(); OrderUpdateV3 orderUpdate = new OrderUpdateV3() .setOrder(new OrderV3() .setMerchantOrderId(orderId) .setLastUpdateTime(Instant.now().toString()) .setPurchase(new PurchaseOrderExtension() .setStatus("DELIVERED") .setUserVisibleStatusLabel("Order delivered."))) .setUpdateMask(FieldMaskUtil.toString(fieldMask)) .setReason("Order status was updated to delivered."); // Setup JSON body containing order update JsonParser parser = new JsonParser(); JsonObject orderUpdateJson = parser.parse(new Gson().toJson(orderUpdate)).getAsJsonObject(); JsonObject body = new JsonObject(); body.add("orderUpdate", orderUpdateJson); JsonObject header = new JsonObject(); header.addProperty("isInSandbox", true); body.add("header", header); StringEntity entity = new StringEntity(body.toString()); entity.setContentType(ContentType.APPLICATION_JSON.getMimeType()); patchRequest.setEntity(entity); // Make request HttpClient httpClient = HttpClientBuilder.create().build(); HttpResponse response = httpClient.execute(patchRequest); LOGGER.info(response.getStatusLine().getStatusCode() + " " + response .getStatusLine().getReasonPhrase()); return getResponseBuilder(request) .add("The order has been updated.") .build();
Java
// Setup service account credentials String serviceAccountFile = MyActionsApp.class.getClassLoader() .getResource(SERVICE_ACCOUNT_KEY_FILE_NAME) .getFile(); InputStream actionsApiServiceAccount = new FileInputStream( serviceAccountFile); ServiceAccountCredentials serviceAccountCredentials = (ServiceAccountCredentials) ServiceAccountCredentials.fromStream(actionsApiServiceAccount) .createScoped(Collections.singleton( "https://www.googleapis.com/auth/actions.order.developer")); AccessToken token = serviceAccountCredentials.refreshAccessToken(); // Setup request with headers HttpPatch patchRequest = new HttpPatch( "https://actions.googleapis.com/v3/orders/" + orderId); patchRequest.setHeader("Content-type", "application/json"); patchRequest.setHeader("Authorization", "Bearer " + token.getTokenValue()); // Create order update FieldMask fieldMask = FieldMask.newBuilder().addAllPaths(Arrays.asList( "lastUpdateTime", "purchase.status", "purchase.userVisibleStatusLabel")) .build(); OrderUpdateV3 orderUpdate = new OrderUpdateV3() .setOrder(new OrderV3() .setMerchantOrderId(orderId) .setLastUpdateTime(Instant.now().toString()) .setPurchase(new PurchaseOrderExtension() .setStatus("DELIVERED") .setUserVisibleStatusLabel("Order delivered."))) .setUpdateMask(FieldMaskUtil.toString(fieldMask)) .setReason("Order status was updated to delivered."); // Setup JSON body containing order update JsonParser parser = new JsonParser(); JsonObject orderUpdateJson = parser.parse(new Gson().toJson(orderUpdate)).getAsJsonObject(); JsonObject body = new JsonObject(); body.add("orderUpdate", orderUpdateJson); JsonObject header = new JsonObject(); header.addProperty("isInSandbox", true); body.add("header", header); StringEntity entity = new StringEntity(body.toString()); entity.setContentType(ContentType.APPLICATION_JSON.getMimeType()); patchRequest.setEntity(entity); // Make request HttpClient httpClient = HttpClientBuilder.create().build(); HttpResponse response = httpClient.execute(patchRequest); LOGGER.info(response.getStatusLine().getStatusCode() + " " + response .getStatusLine().getReasonPhrase()); return getResponseBuilder(request) .add("The order has been updated.") .build();
Kaufstatus festlegen
Die status
einer Bestellaktualisierung muss eine Beschreibung des aktuellen Status der Bestellung enthalten. Verwenden Sie im Feld order.purchase.status
des Updates einen der folgenden Werte:
CREATED
: Die Reihenfolge wird vom Nutzer akzeptiert und aus Sicht deiner Aktion „erstellt“, erfordert jedoch eine manuelle Verarbeitung auf deinem Back-End.CONFIRMED
: Die Bestellung ist aktiv und wird zwecks Auftragsausführung verarbeitet.IN_PREPARATION
: Die Bestellung wird für den Versand/die Lieferung vorbereitet, z. B. wenn Essen gekocht oder ein Artikel verpackt wird.READY_FOR_PICKUP
: Die Bestellung kann vom Empfänger abgeholt werden.DELIVERED
– Bestellung wurde an den Empfänger zugestelltOUT_OF_STOCK
: Mindestens ein Artikel in der Bestellung ist nicht auf Lager.CHANGE_REQUESTED
: Der Nutzer hat eine Änderung an der Bestellung angefordert und die Änderung wird verarbeitet.RETURNED
: Die Bestellung wurde vom Nutzer nach der Lieferung zurückgegeben.REJECTED
: Wenn Sie die Bestellung nicht verarbeiten, in Rechnung stellen oder anderweitig „aktivieren“ konnten.CANCELLED
: Die Bestellung wurde vom Nutzer storniert.
Sie sollten Bestellaktualisierungen für jeden für Ihre Transaktion relevanten Status senden. Wenn Ihre Transaktion beispielsweise eine manuelle Verarbeitung erfordert, um die Bestellung nach ihrer Aufgabe zu protokollieren, senden Sie eine CREATED
-Bestellaktualisierung, bis die zusätzliche Verarbeitung abgeschlossen ist. Nicht für jede Bestellung ist jeder Statuswert erforderlich.
Fehlerbehebung
Wenn während des Tests Probleme auftreten, lesen Sie unsere Schritte zur Fehlerbehebung für Transaktionen.