Admin Audit Activity Events - Mobile Settings

This document lists the events and parameters for Mobile Settings Admin Audit activity events. You can retrieve these events by calling Activities.list() with applicationName=admin.

Mobile Settings

Events of this type are returned with type=MOBILE_SETTINGS.

Action Cancelled On Device

Event details

Event name ACTION_CANCELLED

Parameters

`ACTION_ID`	`string` The mobile device action's ID.
`ACTION_TYPE`	`string` The type of action taken on the mobile device. Possible values: `ACCOUNT_WIPE` `ALLOW_ACCESS` `APPROVE` `BLOCK` `COLLECT_BUGREPORT` `DEVICE_WIPE` `DISALLOW_ACCESS` `LOCATE_DEVICE` `LOCK_DEVICE` `REMOVE_APP_FROM_DEVICE` `REMOVE_IOS_PROFILE` `RESET_PIN` `REVOKE_TOKEN` `RING_DEVICE` `SYNC_DEVICE` `UNKNOWN`
`DEVICE_ID`	`string` The device's ID.
`DEVICE_TYPE`	`string` The device's type.
`USER_EMAIL`	`string` The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=ACTION_CANCELLED&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

{ACTION_TYPE} with id {ACTION_ID} on device type {DEVICE_TYPE} and id {DEVICE_ID} was cancelled by user {USER_EMAIL}

Action Requested On Device

Event details

Event name ACTION_REQUESTED

Parameters

`ACTION_ID`	`string` The mobile device action's ID.
`ACTION_TYPE`	`string` The type of action taken on the mobile device. Possible values: `ACCOUNT_WIPE` `ALLOW_ACCESS` `APPROVE` `BLOCK` `COLLECT_BUGREPORT` `DEVICE_WIPE` `DISALLOW_ACCESS` `LOCATE_DEVICE` `LOCK_DEVICE` `REMOVE_APP_FROM_DEVICE` `REMOVE_IOS_PROFILE` `RESET_PIN` `REVOKE_TOKEN` `RING_DEVICE` `SYNC_DEVICE` `UNKNOWN`
`DEVICE_ID`	`string` The device's ID.
`DEVICE_TYPE`	`string` The device's type.
`USER_EMAIL`	`string` The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=ACTION_REQUESTED&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

{ACTION_TYPE} with id {ACTION_ID} on device type {DEVICE_TYPE} and id {DEVICE_ID} was requested by user {USER_EMAIL}

Add Mobile certificate

Event details

Event name ADD_MOBILE_CERTIFICATE

Parameters

DOMAIN_NAME

string

The primary domain name.

MOBILE_CERTIFICATE_COMMON_NAME

string

The mobile certificate common name.

ORG_UNIT_NAME

string

The organizational unit (OU) name (path).

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=ADD_MOBILE_CERTIFICATE&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile certificate {MOBILE_CERTIFICATE_COMMON_NAME} added for mobile devices in your organization

Apple DEP sync triggered by admin

Event details

Event name APPLE_DEP_SYNC_TRIGGERED

Parameters

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=APPLE_DEP_SYNC_TRIGGERED&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Apple DEP sync triggered by {USER_EMAIL}

Apple DEP token setup complete for customer

Event details

Event name APPLE_DEP_TOKEN_SETUP_COMPLETE

Parameters

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=APPLE_DEP_TOKEN_SETUP_COMPLETE&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Apple Device Enrollment tokens updated by {USER_EMAIL}

Bulk import of company owned devices

Event details

Event name COMPANY_DEVICES_BULK_CREATION

Parameters

NUMBER_OF_COMPANY_OWNED_DEVICES

integer

The number of devices a company owns.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=COMPANY_DEVICES_BULK_CREATION&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Details of {NUMBER_OF_COMPANY_OWNED_DEVICES} company owned device(s) were imported

Company owned device blocked

Event details

Event name COMPANY_OWNED_DEVICE_BLOCKED

Parameters

COMPANY_DEVICE_ID

string

The company-owned mobile device ID.

DEVICE_TYPE

string

The device's type.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=COMPANY_OWNED_DEVICE_BLOCKED&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Company owned device {COMPANY_DEVICE_ID} was blocked

Company owned device deleted

Event details

Event name COMPANY_DEVICE_DELETION

Parameters

COMPANY_DEVICE_ID

string

The company-owned mobile device ID.

DEVICE_TYPE

string

The device's type.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=COMPANY_DEVICE_DELETION&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Company owned device {COMPANY_DEVICE_ID} was deleted

Company owned device unblocked

Event details

Event name COMPANY_OWNED_DEVICE_UNBLOCKED

Parameters

COMPANY_DEVICE_ID

string

The company-owned mobile device ID.

DEVICE_TYPE

string

The device's type.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=COMPANY_OWNED_DEVICE_UNBLOCKED&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Company owned device {COMPANY_DEVICE_ID} was unblocked

Company owned device wiped

Event details

Event name COMPANY_OWNED_DEVICE_WIPED

Parameters

COMPANY_DEVICE_ID

string

The company-owned mobile device ID.

DEVICE_TYPE

string

The device's type.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=COMPANY_OWNED_DEVICE_WIPED&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Company owned device {COMPANY_DEVICE_ID} was wiped

Customer user device deleted

Event details

Event name CUSTOMER_USER_DEVICE_DELETION_EVENT

Parameters

COMPANY_DEVICE_ID

string

The company-owned mobile device ID.

DEVICE_TYPE

string

The device's type.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=CUSTOMER_USER_DEVICE_DELETION_EVENT&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Customer user device {COMPANY_DEVICE_ID} was deleted

Mobile application permission grant change

Change in mobile application permission grant.

Event details

Event name CHANGE_MOBILE_APPLICATION_PERMISSION_GRANT

Parameters

`DEVICE_TYPE`	`string` The device's type.
`DISTRIBUTION_ENTITY_NAME`	`string` The distribution entity value, which can be a group name or an org-unit name. Possible values: `ANY` A label that targets any distribution.
`DISTRIBUTION_ENTITY_TYPE`	`string` The distribution entity type, which can be a group or an org-unit. Possible values: `GROUP` A distribution entity label for a Google group. `ORG_UNIT` A distribution entity label for an organizational unit. `USER` A distribution entity label for a user.
`MOBILE_APP_PACKAGE_ID`	`string` The mobile application package ID.
`NEW_PERMISSION_GRANT_STATE`	`string` The new permission grant state. Possible values: `DENIED` `GRANTED` `PROMPT`
`OLD_PERMISSION_GRANT_STATE`	`string` The old permission grant state. Possible values: `DENIED` `GRANTED` `PROMPT`
`PERMISSION_GROUP_NAME`	`string` Description for permission group name. Possible values: `CALENDAR` `CAMERA` `CONTACTS` `LOCATION` `MICROPHONE` `PHONE` `SENSORS` `SMS` `STORAGE`

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=CHANGE_MOBILE_APPLICATION_PERMISSION_GRANT&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Changed grant state of {PERMISSION_GROUP_NAME} from {OLD_PERMISSION_GRANT_STATE} to {NEW_PERMISSION_GRANT_STATE} for {DEVICE_TYPE} application {MOBILE_APP_PACKAGE_ID} for {DISTRIBUTION_ENTITY_NAME} {DISTRIBUTION_ENTITY_TYPE}

Mobile application priority order change

Change in priority order of mobile application.

Event details

Event name CHANGE_MOBILE_APPLICATION_PRIORITY_ORDER

Parameters

DEVICE_TYPE

string

The device's type.

MOBILE_APP_PACKAGE_ID

string

The mobile application package ID.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=CHANGE_MOBILE_APPLICATION_PRIORITY_ORDER&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Priority order of {DEVICE_TYPE} application {MOBILE_APP_PACKAGE_ID} was changed

Mobile application removed from whitelist

Event details

Event name REMOVE_MOBILE_APPLICATION_FROM_WHITELIST

Parameters

`DEVICE_TYPE`	`string` The device's type.
`DISTRIBUTION_ENTITY_NAME`	`string` The distribution entity value, which can be a group name or an org-unit name. Possible values: `ANY` A label that targets any distribution.
`DISTRIBUTION_ENTITY_TYPE`	`string` The distribution entity type, which can be a group or an org-unit. Possible values: `GROUP` A distribution entity label for a Google group. `ORG_UNIT` A distribution entity label for an organizational unit. `USER` A distribution entity label for a user.
`MOBILE_APP_PACKAGE_ID`	`string` The mobile application package ID.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=REMOVE_MOBILE_APPLICATION_FROM_WHITELIST&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

{DEVICE_TYPE} application {MOBILE_APP_PACKAGE_ID} is no longer whitelisted for {DISTRIBUTION_ENTITY_NAME} {DISTRIBUTION_ENTITY_TYPE}

Mobile application setting change

Change in mobile application setting.

Event details

Event name CHANGE_MOBILE_APPLICATION_SETTINGS

Parameters

`DEVICE_TYPE`	`string` The device's type.
`DISTRIBUTION_ENTITY_NAME`	`string` The distribution entity value, which can be a group name or an org-unit name. Possible values: `ANY` A label that targets any distribution.
`DISTRIBUTION_ENTITY_TYPE`	`string` The distribution entity type, which can be a group or an org-unit. Possible values: `GROUP` A distribution entity label for a Google group. `ORG_UNIT` A distribution entity label for an organizational unit. `USER` A distribution entity label for a user.
`MOBILE_APP_PACKAGE_ID`	`string` The mobile application package ID.
`NEW_VALUE`	`string` The new `SETTING_NAME` value that was set during this event.
`OLD_VALUE`	`string` The previous `SETTING_NAME` value that was replaced during this event.
`SETTING_NAME`	`string` The unique name (ID) of the setting that was changed.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=CHANGE_MOBILE_APPLICATION_SETTINGS&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Changed {SETTING_NAME} app setting from {OLD_VALUE} to {NEW_VALUE} for {DEVICE_TYPE} application {MOBILE_APP_PACKAGE_ID} for {DISTRIBUTION_ENTITY_NAME} {DISTRIBUTION_ENTITY_TYPE}

Mobile application whitelisted

Mobile application is added to whitelist.

Event details

Event name ADD_MOBILE_APPLICATION_TO_WHITELIST

Parameters

`DEVICE_TYPE`	`string` The device's type.
`DISTRIBUTION_ENTITY_NAME`	`string` The distribution entity value, which can be a group name or an org-unit name. Possible values: `ANY` A label that targets any distribution.
`DISTRIBUTION_ENTITY_TYPE`	`string` The distribution entity type, which can be a group or an org-unit. Possible values: `GROUP` A distribution entity label for a Google group. `ORG_UNIT` A distribution entity label for an organizational unit. `USER` A distribution entity label for a user.
`MOBILE_APP_PACKAGE_ID`	`string` The mobile application package ID.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=ADD_MOBILE_APPLICATION_TO_WHITELIST&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

{DEVICE_TYPE} application {MOBILE_APP_PACKAGE_ID} is whitelisted for {DISTRIBUTION_ENTITY_NAME} {DISTRIBUTION_ENTITY_TYPE}

Mobile Device Approve

Event details

Event name MOBILE_DEVICE_APPROVE

Parameters

DEVICE_ID

string

The device's ID.

DEVICE_TYPE

string

The device's type.

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=MOBILE_DEVICE_APPROVE&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile device for {USER_EMAIL} approved

Mobile Device Block

Event details

Event name MOBILE_DEVICE_BLOCK

Parameters

DEVICE_ID

string

The device's ID.

DEVICE_TYPE

string

The device's type.

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=MOBILE_DEVICE_BLOCK&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile device for {USER_EMAIL} blocked

Mobile Device Deletion

Event details

Event name MOBILE_DEVICE_DELETE

Parameters

DEVICE_ID

string

The device's ID.

DEVICE_TYPE

string

The device's type.

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=MOBILE_DEVICE_DELETE&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile device for {USER_EMAIL} deleted

Mobile Device Wipe

Event details

Event name MOBILE_DEVICE_WIPE

Parameters

DEVICE_ID

string

The device's ID.

DEVICE_TYPE

string

The device's type.

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=MOBILE_DEVICE_WIPE&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile device for {USER_EMAIL} wiped

Mobile Setting Change

Event details

Event name CHANGE_MOBILE_SETTING

Parameters

`DOMAIN_NAME`	`string` The primary domain name.
`NEW_VALUE`	`string` The new `SETTING_NAME` value that was set during this event.
`OLD_VALUE`	`string` The previous `SETTING_NAME` value that was replaced during this event.
`ORG_UNIT_NAME`	`string` The organizational unit (OU) name (path).
`SETTING_NAME`	`string` The unique name (ID) of the setting that was changed.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=CHANGE_MOBILE_SETTING&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

{SETTING_NAME} for mobile devices in your organization changed from {OLD_VALUE} to {NEW_VALUE}

Mobile Setting Change: Administrator Restrictions Pin

Event details

Event name CHANGE_ADMIN_RESTRICTIONS_PIN

Parameters

DOMAIN_NAME

string

The primary domain name.

ORG_UNIT_NAME

string

The organizational unit (OU) name (path).

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=CHANGE_ADMIN_RESTRICTIONS_PIN&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Administrator restrictions PIN for mobile devices in your organization changed

Mobile Wireless Network Change

Event details

Event name CHANGE_MOBILE_WIRELESS_NETWORK

Parameters

DOMAIN_NAME

string

The primary domain name.

MOBILE_WIRELESS_NETWORK_NAME

string

The mobile wireless network name.

ORG_UNIT_NAME

string

The organizational unit (OU) name (path).

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=CHANGE_MOBILE_WIRELESS_NETWORK&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile wireless network {MOBILE_WIRELESS_NETWORK_NAME} changed for mobile devices in your organization

Mobile Wireless Network Creation

Event details

Event name ADD_MOBILE_WIRELESS_NETWORK

Parameters

DOMAIN_NAME

string

The primary domain name.

MOBILE_WIRELESS_NETWORK_NAME

string

The mobile wireless network name.

ORG_UNIT_NAME

string

The organizational unit (OU) name (path).

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=ADD_MOBILE_WIRELESS_NETWORK&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile wireless network {MOBILE_WIRELESS_NETWORK_NAME} created for mobile devices in your organization

Mobile Wireless Network Deletion

Event details

Event name REMOVE_MOBILE_WIRELESS_NETWORK

Parameters

DOMAIN_NAME

string

The primary domain name.

MOBILE_WIRELESS_NETWORK_NAME

string

The mobile wireless network name.

ORG_UNIT_NAME

string

The organizational unit (OU) name (path).

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=REMOVE_MOBILE_WIRELESS_NETWORK&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile wireless network {MOBILE_WIRELESS_NETWORK_NAME} deleted for mobile devices in your organization

Mobile Wireless Network Password Change

Event details

Event name CHANGE_MOBILE_WIRELESS_NETWORK_PASSWORD

Parameters

DOMAIN_NAME

string

The primary domain name.

MOBILE_WIRELESS_NETWORK_NAME

string

The mobile wireless network name.

ORG_UNIT_NAME

string

The organizational unit (OU) name (path).

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=CHANGE_MOBILE_WIRELESS_NETWORK_PASSWORD&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Password changed for mobile wireless network {MOBILE_WIRELESS_NETWORK_NAME} in your organization

Remove Mobile certificate

Event details

Event name REMOVE_MOBILE_CERTIFICATE

Parameters

DOMAIN_NAME

string

The primary domain name.

MOBILE_CERTIFICATE_COMMON_NAME

string

The mobile certificate common name.

ORG_UNIT_NAME

string

The organizational unit (OU) name (path).

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=REMOVE_MOBILE_CERTIFICATE&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile certificate {MOBILE_CERTIFICATE_COMMON_NAME} removed for mobile devices in your organization

Use Google Device Management

Google Device Management is a part of the Google Admin console.

Event details
Event name	`ENROLL_FOR_GOOGLE_DEVICE_MANAGEMENT`
Sample request	`GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=ENROLL_FOR_GOOGLE_DEVICE_MANAGEMENT&maxResults=10&access_token=YOUR_ACCESS_TOKEN`
Admin Console message format	`Enrolled for Google Device Management`

Use Google Mobile Management

Event details
Event name	`USE_GOOGLE_MOBILE_MANAGEMENT`
Sample request	`GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=USE_GOOGLE_MOBILE_MANAGEMENT&maxResults=10&access_token=YOUR_ACCESS_TOKEN`
Admin Console message format	`You have selected Google Mobile Management to manage all your mobile devices`

Use Google Mobile Management for Android and Active Sync devices

Event details
Event name	`USE_GOOGLE_MOBILE_MANAGEMENT_FOR_NON_IOS`
Sample request	`GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=USE_GOOGLE_MOBILE_MANAGEMENT_FOR_NON_IOS&maxResults=10&access_token=YOUR_ACCESS_TOKEN`
Admin Console message format	`You have selected Google Mobile Management to manage your Android and Active Sync devices`

Use Google Mobile Management for iOS devices

Event details
Event name	`USE_GOOGLE_MOBILE_MANAGEMENT_FOR_IOS`
Sample request	`GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=USE_GOOGLE_MOBILE_MANAGEMENT_FOR_IOS&maxResults=10&access_token=YOUR_ACCESS_TOKEN`
Admin Console message format	`You have selected Google Mobile Management to manage your iOS devices`

Wipe Mobile Account

Event details

Event name MOBILE_ACCOUNT_WIPE

Parameters

DEVICE_ID

string

The device's ID.

DEVICE_TYPE

string

The device's type.

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=MOBILE_ACCOUNT_WIPE&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Mobile account for {USER_EMAIL} has been wiped

Wipe On Mobile Cancel And Approve Device

Event details

Event name MOBILE_DEVICE_CANCEL_WIPE_THEN_APPROVE

Parameters

DEVICE_ID

string

The device's ID.

DEVICE_TYPE

string

The device's type.

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=MOBILE_DEVICE_CANCEL_WIPE_THEN_APPROVE&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Wipe on mobile device for {USER_EMAIL} was cancelled and the device was approved

Wipe On Mobile Cancel And Block Device

Event details

Event name MOBILE_DEVICE_CANCEL_WIPE_THEN_BLOCK

Parameters

DEVICE_ID

string

The device's ID.

DEVICE_TYPE

string

The device's type.

USER_EMAIL

string

The user's primary email address.

Sample request

GET https://admin.googleapis.com/admin/reports/v1/activity/users/all/applications/admin?eventName=MOBILE_DEVICE_CANCEL_WIPE_THEN_BLOCK&maxResults=10&access_token=YOUR_ACCESS_TOKEN

Admin Console message format

Wipe on mobile device for {USER_EMAIL} was cancelled and the device has been blocked