Como receber ajuda com os complementos do Google Workspace
Mantenha tudo organizado com as coleções
Salve e categorize o conteúdo com base nas suas preferências.
Oferecemos uma variedade de plataformas para fornecer suporte aos desenvolvedores. Por isso, revise as opções abaixo para determinar a melhor maneira de conseguir ajuda.
Você também pode verificar o
Painel de status do serviço do Apps Script
para saber se há falhas temporárias conhecidas nos serviços do Apps Script e
se as falhas
relatadas foram resolvidas.
Também usamos o conhecido site de perguntas e respostas sobre programação, o Stack Overflow (link em inglês), para tirar dúvidas técnicas. O Google não é proprietário nem gerencia esse site, mas você pode fazer login com sua Conta do Google.
O Stack Overflow tem perguntas sobre diversos tópicos e os desenvolvedores usam a tag [google-workspace-add-ons] para marcar questões relevantes para esse serviço. Adicione mais tags à sua pergunta para chamar a atenção de especialistas em tecnologias relacionadas.
Feedback sobre o produto do desenvolvedor
Se você tiver feedback sobre recursos ou funcionalidades de produtos para desenvolvedores, pesquise no Rastreador de problemas para saber se outras pessoas já enviaram o mesmo feedback. Se você encontrar um
relatório de feedback, clique na estrela ao lado do número do problema para expressar
sua concordância e nos ajudar a priorizar os relatórios mais importantes. Se você tiver mais contexto ou informações para contribuir, adicione um comentário.
Se ninguém mais tiver enviado um feedback semelhante, envie um novo relatório. Descreva seu feedback da forma mais específica possível, incluindo por que você acha que ele é importante.
Entrar em contato com o suporte do Google Workspace
[[["Fácil de entender","easyToUnderstand","thumb-up"],["Meu problema foi resolvido","solvedMyProblem","thumb-up"],["Outro","otherUp","thumb-up"]],[["Não contém as informações de que eu preciso","missingTheInformationINeed","thumb-down"],["Muito complicado / etapas demais","tooComplicatedTooManySteps","thumb-down"],["Desatualizado","outOfDate","thumb-down"],["Problema na tradução","translationIssue","thumb-down"],["Problema com as amostras / o código","samplesCodeIssue","thumb-down"],["Outro","otherDown","thumb-down"]],["Última atualização 2025-08-29 UTC."],[[["\u003cp\u003eGoogle Workspace add-on developer support is provided through various channels based on the type of issue.\u003c/p\u003e\n"],["\u003cp\u003eUtilize Stack Overflow with the \u003ccode\u003e[google-workspace-add-ons]\u003c/code\u003e tag for technical questions and advice from the developer community.\u003c/p\u003e\n"],["\u003cp\u003eSubmit product feedback or bug reports via Google's Issue Tracker to help improve developer product features.\u003c/p\u003e\n"],["\u003cp\u003eGoogle Workspace administrators can contact Google Workspace developer support specialists for assistance with specific development problems.\u003c/p\u003e\n"],["\u003cp\u003eFor general product feedback or issues unrelated to development, use the in-product \u003cstrong\u003eFeedback\u003c/strong\u003e or \u003cstrong\u003eReport a problem\u003c/strong\u003e options.\u003c/p\u003e\n"]]],["For developer support, utilize Stack Overflow for technical questions, using the `[google-workspace-add-ons]` tag. For product feedback, search the Issue Tracker and star existing reports or submit new ones with detailed descriptions. Administrators can directly email Google Workspace developer support, providing a problem description, reproducible steps, expected vs. actual output, and development environment details. Check the Apps Script service status dashboard for any known outages. Do not use these channels for general product feedback.\n"],null,["# How to get help with Google Workspace add-ons\n\n\u003cbr /\u003e\n\nWe use a mixture of different platforms to provide support to developers, so\nreview the options below to determine the best way to get help.\n| **Note:** These channels should only be used for *developer* issues. Feedback about the core product should be submitted via the **Feedback** or **Report a problem** links in the product user interface.\nYou can also check the [Apps Script service status dashboard](https://www.google.com/appsstatus/dashboard/products/tjQKAokSTcX1h4huHNF2/history) to see if there are known outages in Apps Script services, and whether reported outages have been resolved.\n\nQuestions \\& advice\n-------------------\n\n### Community Forums (Official)\n\nJoin the conversation about Google Workspace development in the [Google Workspace Developers](https://discuss.google.dev/c/google-workspace/20) community forum.\n\n### Reddit (Unofficial)\n\nYou can also find help in community-run subreddits:\n\n- [r/GoogleAppsScript](https://www.reddit.com/r/GoogleAppsScript/)\n- [r/googleworkspacedevs](https://www.reddit.com/r/googleworkspacedevs/)\n\n### Stack Overflow\n\nWe also use the popular programming Q\\&A website\n[Stack Overflow](https://stackoverflow.com/questions/tagged/google-workspace-add-ons)\nto field technical questions. Google doesn't own or manage this site, but you\ncan sign in with your Google account.\n\nStack Overflow contains questions on a variety of topics, and developers use the\ntag `[google-workspace-add-ons]` to mark questions relevant to\nthis service. You might want to add additional tags to your question to attract\nthe attention of experts in related technologies.\n\n\nSearch existing questions\n[Ask a new question](https://stackoverflow.com/questions/ask?tags=google-workspace-add-ons,google-workspace)\n\nDeveloper product feedback\n--------------------------\n\nIf you have feedback about developer product features or functionality,\n[search our Issue Tracker](https://issuetracker.google.com/issues?q=status:open%20componentid:642720%2B%20type:(bug%7Cfeature_request%7Ccustomer_issue))\nto see if others have already submitted the same feedback. If you find an\nexisting feedback report, click the star next to the issue number to express\nyour agreement and help us prioritize the most important reports. If you have\nadditional context or information to contribute, you can add a comment.\n\nIf no one else has submitted similar feedback, you can submit a new feedback\nreport. Please describe your feedback as specifically as possible, including\nwhy you think it's important.\n\n\nSearch existing feedback\n[Submit bug](https://issuetracker.google.com/issues/new?component=642720&template=1392207)\n[Submit feature request](https://issuetracker.google.com/issues/new?component=642720&template=1392206)\n\nContact Google Workspace support\n--------------------------------\n\nGoogle Workspace administrators can\n[email a Google Workspace developer support specialist](https://support.google.com/a/answer/6103110)\n\nMake sure you include the following information when you contact us:\n\n- A description of the problem, and the behavior you expected instead.\n- A list of steps and a small snippet of sample code that can be used to reproduce the problem.\n- A description of the output you expect and what actually occurred. Include any error messages you receive.\n- Information about your development environment, including programming language, library versions, etc."]]
