In the sidebar on the left, expand APIs & auth. Next,
click APIs. In the
list of APIs, make sure the status is ON for the Search Ads 360 API.
Invalid grant
This error occurs when your refresh token isn't valid. You can obtain a refresh token
by invoking the Search Ads 360 utility
script as follows:
sa360Api.py --login
Learn more about the
recommended workflow for authorization.
Invalid client no application name
This error occurs if you haven't specified a product name when setting up your
project in the Google API Console. To fix this error,
enter the name of
your product on the Consent screen of the Google API Console.
The following table lists the errors you may encounter when uploading conversions. Note that the
hexadecimal error codes are immutable, so you can use them in your own scripts to identify errors.
Error code
Message
Description
0x00000101
Click ID '{ID}' is not found
The
click id you specified in an
update request is not valid. Reupload conversions after you've done the
following:
Verified that the click ID was generated 6 hours before conversions were uploaded.
If you're
attributing conversions to specific visits, wait at least 6 hours after
the visit before you upload the conversion. Search Ads 360 might not recognize the visit's clickID if
you upload sooner than 6 hours after the visit. In rare instances, you might need to
wait up to 24 hours before Search Ads 360 could recognize the clickId.
Confirmed that you've specified the correct advertiser in the
advertiserId column.
Verified your click ID was generated within the last 90 days.
0x0000010E
Floodlight activity name '{name}' is not found
The name of the Floodlight activity specified in the segmentationName
column is incorrect or not yet available. If you see this error, check for
the following common problems:
Names are case-sensitive, so make sure your request matched the case exactly.
Make sure you didn't include any unprintable Unicode character or double spaces in
the Floodlight activity name.
Check that the Floodlight activity exists for the advertiser you specified in the
advertiserId column. (It's possible you specified the wrong advertiser.)
After you create or edit a Floodlight activity, wait a couple of hours before uploading
conversions for the activity.
0x00000115
Custom dimension '{name}' is not found
Make sure the custom Floodlight variable you specified has been
set up as a
dimension (not a metric) for the advertiser associated with the
clickId,
criterionId,
or productGroupId
you're attributing for the conversion.
0x00000116
Custom metric '{name}' is not found
Make sure the custom Floodlight variable you specified has been
set up as a
metric (not a dimension) for the advertiser associated with the
clickId,
criterionId,
or productGroupId
you're attributing for the conversion.
0x0000011A
The advertiser conversion ID is already specified for a conversion with Search Ads 360
conversion ID {ID}
Someone has already uploaded a conversion for the same scope and advertiser conversion
ID specified in the
conversionId column.
The "advertiser conversion ID" is an ID you generate. Search Ads 360 requires this ID to be unique
for a given scope. The
Search Ads 360 conversion ID is generated by Search Ads 360 and is guaranteed to be unique.
0x0000011B
Advertiser conversion ID '{ID}' is not found
Your
update request tried to update an advertiser conversion ID that doesn't
exist. Make sure you specified the right ID.
0x0000011D
User does not have permission to view advertiser {advertiser ID}
The Google Account your client is using doesn't have permission to view the advertiser
specified in the request.
When you sign in to the Google API Console to retrieve your client ID and client
secret, and when you obtain a refresh token, make sure to use a Google Account that has
been granted access to the
advertiser you specified.
0x0000011F
Advertiser conversion ID is already specified in this request
Two or more conversions in the request specify the same scope and
advertiser conversion ID.
The advertiser conversion ID is an ID you generate and specify in the
conversionId column. Search Ads 360 requires this ID to be unique for a given scope.
0x0000011E
The requested Floodlight activity '{name}' does not match the conversion type (ACTION/TRANSACTION)
The Floodlight activity ID or name that you've provided doesn't match the conversion type you've specified.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-16 UTC."],[[["This page provides troubleshooting information for common issues encountered while using the Search Ads 360 API, including authorization and conversion upload errors."],["If the provided resources don't resolve your issue, contact support with specific information about your problem, including your Search Ads 360 and Google API Console credentials, code snippets, and JSON responses."],["The page lists common authorization errors such as `Access Not Configured`, `Invalid grant`, and `Invalid client`, with explanations and solutions."],["It also includes a table of conversion upload errors, detailing their hexadecimal error codes, descriptions, and troubleshooting steps."],["For report discrepancies, refer to the Response Codes and Standard Error Responses documentation and ensure the `includeRemovedEntities` setting in your request matches the \"Show removed\" checkbox selection in the Search Ads 360 UI."]]],[]]
