Using the Status Update field
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Status Update is an optional field in Google Issue Tracker that represents the
current state of an issue. For high traffic issues, teams can use this field to
provide a canonical answer about how an issue is being handled.
The Status Update field:
- Supports Markdown.
- Encourages brevity with a soft size limit of four lines of displayed text.
- Provides visible information on how recently the issue was updated; for
example, how many days have passed since the last status update.
- Triggers email notifications to subscribers when it is updated.
Example use cases
You can use the Status Update field to identify an issue's current state. For
example:
- "The current work around is ..."
- "The issue is solved and a fix is on the way. It should be live in all
locations in 30 minutes."
- "This feature request has been evaluated, but it is not yet funded. Click
the +1 button if you find it useful."
- "This project is delayed because of ..."
Viewing status updates
If you have at least View Issues access to an issue, you can view the Status
Update field.
If you do not see the Status Update field:
- You are viewing issues in search results or on the Issue List page.
Currently, status updates do not display in these locations.
Status Update versus Description
The Description field is where you define the issue, and it is generally
more durable over time. The Status Update field is meant to represent a brief
summary of the current state of the issue.
All rights reserved. Java is a registered trademark of Oracle and/or its affiliates.
Last updated 2024-09-18 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-09-18 UTC."],[[["Google Issue Tracker's Status Update field provides a concise, up-to-date overview of an issue's current state, visible to users with \"View Issues\" access."],["The Status Update field supports Markdown, displays the last updated time, is limited to four lines of text, and triggers email notifications upon updates."],["This field is ideal for sharing workarounds, fix announcements, feature request statuses, and project delay explanations, keeping users informed about issue progress."],["Unlike the Description field, which provides a comprehensive issue definition, the Status Update focuses on providing brief, evolving summaries of the issue's current handling."],["Status updates are currently visible only on the issue details page and not on search results or the issue list page."]]],[]]