Order with Google migration from AoG to Partner Portal

Overview

Google teams will migrate your Order with Google (OwG) integration from the Actions on Google (AoG) platform to the Partner Portal. By migrating to the new platform, we’ll consolidate and streamline the tools available to our food partners in one central place regardless of the type of integration they implement.

What to expect

  • April 2022, notification to partner business development teams about the upcoming platform migration
  • August 2022, second notification to partner business development teams about the upcoming platform migration and request to execute an amendment before the migration kickoff.
  • Starting in September 2022, Google teams will kickstart the migration of partners' OwG integration from the AoG platform to the Partner Portal. For each AoG project migration
    • Partner AoG users would receive an email notification two/four weeks before the migration start date with details about the migration. The AoG project will also have a banner to indicate the same.
    • Partner AoG users would receive an email notification the day of the migration start. The AoG project banner will be updated to reflect that migration is underway.
    • The Google team would execute the migration based on the production deployed version and verify that everything is working as intended. Read the next section for more details about how the integration is migrated.
    • Partner AoG users would receive an email notification the day of completing the migration with information on how to access the new Partner Portal account. The AoG project banner will be updated to reflect that the migration is complete. Please note that from this point on, any changes on the integration should be done through the new Partner Portal as changes done through AoG would NOT be reflected.

Migration Details

Below is a description of how the configuration of the OwG integration on the new Partner Portal account maps to the configuration of the AoG platform project.

For the OwG integration Production environment on Partner Portal, your brand information (Display name, Logo, ToS, PP), Fulfillment URL and Feed bucket configuration is copied from the Live AoG production deployment (AoG > Deploy > Release; Channel = Production & Review status = Approved) at the time of migration start notification.

For the OwG integration Sandbox environment on Partner Portal, your brand information (AoG > Deploy > Directory information), Fulfillment URL (AoG > Develop > Actions) and Feed bucket (AoG > Develop > Data Feeds; Sandbox data feeds) configuration is copied from the working version data on the AoG console at the time of migration start notification.

For accessing your Partner Portal account, users are copied from your GCP project with below role mapping:

GCP project Partner Portal account
Owner Administrator
Editor Editor
Viewer Read only

Alpha testers (defined under AoG > Deploy > Release > Manage alpha testers) are now part of the account users with the role “Tester”.

Users who have access to the AoG project via inherited, Org-level permissions will need to be manually added to the Partner Portal under Configure > Accounts and Users. To see which permissions are inherited from the Org, look at the Inheritance column under IAM & Admin > IAM in your GCP Project. Note that Inheritance operates at the Role level, not the User level. If a User has an Admin role inherited from the Org and an Editor role on the project directly, the user will only have the Editor role in the Partner Portal.

FAQ

Why is Order with Google moving off the Actions on Google platform to the Partner Portal? What are the benefits?
To better serve the needs of our partners, we’re migrating our Order with Google experience to the Partner Portal. By migrating to our Partner Portal, we’ll consolidate and streamline the tools available to our Food partners in one central place.
What is Reserve with Google?
Reserve with Google helps users book or purchase reservations and tickets from different types of businesses. Users can also join or request to join the waitlist of participating restaurants. Learn more on Reserve with Google here.
What impact, if any, will this migration have for merchants and users?
Only the Order with Google infrastructure will migrate from Actions on Google to the Partner Portal. As such, we do not anticipate impact for merchants and users.
What’s happening with Actions on Google? Does this mean you’re rethinking that platform entirely?
To better serve the needs of our partners, we’re migrating our Order with Google experience to the Partner Portal. By migrating to our Partner Portal, we’ll consolidate and streamline the products and tools available to our Food partners in one central place.

Technical FAQs

How to learn more about the Partner Portal?
Please visit the new Developer documentation.
How long will the actual migration of my integration take?
We anticipate testing the migration of the account will take ~2 weeks in the background (no downtime for the AoG). Once testing is completed, we will migrate the integration over the course of one day and notify you that at the beginning and completion of the migration.
How will I know I have access to the new platform and my migration has been successfully completed?
Your team will receive an automated email confirming the migration has been completed. The automated email will link directly to your new account along with an overview of the partner portal.
Why am I seeing increased feed fetch activity on my S3/GCS/HTTPs location?
As part of the migration process to the Reserve with Google platform, there is a period where feeds will be fetched by both the AoG system and the RwG system. This period is expected to occur for only 1-2 weeks and during this time you should expect to see increased feed fetch activity as both systems perform fetches. Note that this does not mean your Order with Google project has been migrated. You will receive a separate notice when the migration is complete. Once you are fully migrated, feed fetch activity will return to normal.
Will there be differences in the tools and features (i.e. reporting, preview mode) available on the new platform?
There are some tooling differences and we will share a mapping between AoG
What will happen with my integration config, feed ingestions history and analytics data on Actions on Google once the migration is complete?
All configuration will be migrated as explained in the Migration details above. Feeds history would be available for the few days ahead of migration date. The analytics data will also be available on the Partner Portal. and the new account in the notification for starting the migration.
Will all my AoG projects including projects used for development get migrated to the new platform?
We will only be migrating AoG projects used for production. Projects that are used for testing would be deprecated once the migration has successfully taken place.
How should I be optimizing and testing on my project without a test account?
The new partner portal has a sandbox environment which partners can utilize for testing.
Will any action be required?
We do not anticipate any development work will be needed from partners. If you use GCS for hosting your feed files, you will receive a separate email with steps to allowlist a service account as a reader of your Google Cloud Storage bucket.
My integration references several AoG API endpoints and OAuth scopes. Will I need to update these for the migration?
No. All currently supported API endpoints and OAuth scopes will continue to work on Partner Portal.
When can I scale my new account to additional countries and brands?
Partners can expand to new countries where OwG is live for the same Brand right away after migration. Adding new Brands will be enabled in a future phase.
Will this migration impact my existing PAS or RwG integrations?
We will be migrating the OwG over to the Partner Portal as a new account, and do not anticipate any disruption to your existing PAS or RwG integrations. Once the migration has been completed for all partners, Google teams will reach out to discuss consolidating your integrations under one account.