Команда Content API предлагает поддержку по электронной почте с понедельника по пятницу. Вы можете ожидать 24-часового времени обработки для первоначального ответа.
[[["Прост для понимания","easyToUnderstand","thumb-up"],["Помог мне решить мою проблему","solvedMyProblem","thumb-up"],["Другое","otherUp","thumb-up"]],[["Отсутствует нужная мне информация","missingTheInformationINeed","thumb-down"],["Слишком сложен/слишком много шагов","tooComplicatedTooManySteps","thumb-down"],["Устарел","outOfDate","thumb-down"],["Проблема с переводом текста","translationIssue","thumb-down"],["Проблемы образцов/кода","samplesCodeIssue","thumb-down"],["Другое","otherDown","thumb-down"]],["Последнее обновление: 2025-06-19 UTC."],[[["As of June 10, 2024, all Content API for Shopping support inquiries should be directed to the new Contact Us form, replacing the previous email and forum channels."],["The Content API team provides email support with a 24-hour initial response time, focusing on technical issues related to the Content API for Shopping."],["For general Merchant Center questions, users are guided to the Merchant Center Help Center, while Google Ads API inquiries are directed to their respective developer site and forum."],["Additional resources include troubleshooting guides for common errors, API diagnostics, a status dashboard, and best practices for storebuilders."],["Businesses seeking information about their data or access methods can utilize a dedicated data request form."]]],["Effective June 10, 2024, support for the Content API for Shopping transitions to a new contact form, replacing the previous email and forum support channels. For technical support, utilize the provided contact form. The team offers support Monday to Friday, with a 24-hour initial response time. For Merchant Center queries, refer to the Merchant Center Help Center. Resources for error troubleshooting and API diagnostics are available. For Google Ads, visit the provided developer site and forum. A form is available for data access inquiries.\n"]]
