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本頁說明 Google Ads 指令碼的支援類型。
常見問題
如需常見問題的快速協助,請參閱「常見問題」頁面。
技術支援
我們提供下列 Google Ads 指令碼技術支援:
- Google Ads 指令碼使用者介面,包括:
- 排程
- 執行記錄
- 記錄
- 程式碼編輯器
- 預覽模式
- 驗證
AdsApp
和 AdsManagerApp
行為
- 透過解決方案目錄發布的解決方案,或使用 UI 安裝的解決方案。
- 自訂指令碼,但問題範圍僅限於可重現的特定問題 (我們不會為您排解整個指令碼的疑難)
- 這個開發人員網站上的任何指南
我們不提供下列支援服務:
- 其他 Google Apps Script 端點,例如
MailApp
、UrlFetchApp
和 SpreadsheetApp
。
- 如果這些方法無法解決問題,請參閱 Apps Script 團隊的「如何取得協助」一文,瞭解其他解決方案。
- 第三方解決方案
- 與 Google Ads 指令碼無關的問題,例如 Google Ads 介面相關問題
如需我們可提供協助的領域,請前往聯絡頁面。
如要與開發人員和 Google Ads 指令碼團隊成員進行技術討論,請前往 Google Ads 指令碼論壇。
如要瞭解 Google Ads 指令碼的近期異動,請追蹤 Google Ads 開發人員網誌或其 RSS 動態消息。
除非另有註明,否則本頁面中的內容是採用創用 CC 姓名標示 4.0 授權,程式碼範例則為阿帕契 2.0 授權。詳情請參閱《Google Developers 網站政策》。Java 是 Oracle 和/或其關聯企業的註冊商標。
上次更新時間:2025-08-27 (世界標準時間)。
[[["容易理解","easyToUnderstand","thumb-up"],["確實解決了我的問題","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["缺少我需要的資訊","missingTheInformationINeed","thumb-down"],["過於複雜/步驟過多","tooComplicatedTooManySteps","thumb-down"],["過時","outOfDate","thumb-down"],["翻譯問題","translationIssue","thumb-down"],["示例/程式碼問題","samplesCodeIssue","thumb-down"],["其他","otherDown","thumb-down"]],["上次更新時間:2025-08-27 (世界標準時間)。"],[[["\u003cp\u003eGoogle Ads Scripts support covers the Google Ads scripts UI, \u003ccode\u003eAdsApp\u003c/code\u003e and \u003ccode\u003eAdsManagerApp\u003c/code\u003e behavior, published solutions, and custom scripts with reproducible issues.\u003c/p\u003e\n"],["\u003cp\u003eSupport is not provided for other Google Apps Script endpoints, third-party solutions, or issues unrelated to Google Ads scripts.\u003c/p\u003e\n"],["\u003cp\u003eFor common problems, consult the Common Issues page; for technical assistance, visit the contact page.\u003c/p\u003e\n"],["\u003cp\u003eEngage in technical discussions with the Google Ads scripts community on the Google Ads scripts forum.\u003c/p\u003e\n"],["\u003cp\u003eStay informed about upcoming changes by following the Google Ads Developer blog or its RSS feed.\u003c/p\u003e\n"]]],[],null,["# Get Help\n\nThis page describes the types of support available for Google Ads scripts.\n\nCommon Issues\n-------------\n\nFor quick assistance on common problems, see our\n[Common Issues](/google-ads/scripts/docs/support/common-issues) page.\n\nTechnical Support\n-----------------\n\nWe provide technical support for Google Ads scripts in the following areas:\n\n- The Google Ads scripts UI, including:\n - Scheduling\n - Execution history\n - Logs\n - Code editor\n - Preview mode\n - Authentication\n- `AdsApp` and `AdsManagerApp` behavior\n - Including search, mutate, and all endpoints described in our [reference documentation](/google-ads/scripts/docs/reference/adsapp/adsapp).\n- Solutions published as part of our [solution catalogue](/google-ads/scripts/docs/solutions/account-summary) or installed using the UI.\n- Custom scripts, so long as the problem is limited in scope to some specific reproducible issue (we won't troubleshoot your entire script for you)\n- Any guides on this Developers site\n\nWe **do not** provide support for the following:\n\n- Other Google Apps Script endpoints, such as `MailApp`, `UrlFetchApp`, and `SpreadsheetApp`.\n - See the Apps Script team's [How to get help](/apps-script/support) article for options if you experience difficulties with these methods.\n- Third party solutions\n - For assistance with these, get in touch with the solution's author.\n- Issues unrelated to Google Ads scripts specifically, such as questions about the Google Ads interface\n\nIf you need assistance with an area where we can help, visit the\n[contact](/google-ads/scripts/docs/support/contact) page.\n\nFor technical discussions with developers and members of the Google Ads scripts team,\nvisit the [Google Ads scripts forum](//groups.google.com/forum/#!forum/adwords-scripts).\n\nFor announcements on upcoming Google Ads scripts changes, follow the\n[Google Ads Developer blog](//ads-developers.googleblog.com/search/label/google_ads_scripts)\nor its\n[RSS feed](//blogger.com/feeds/7815614485808579332/posts/default?category=google_ads_scripts&orderby=published)."]]