Starting September 8, 2025, every new line item will need to declare whether or not they will serve Eurpoean Union (EU) political ads. Display & Video 360 API and SDF uploads that don't provide declarations will fail. See our deprecations page for more details on how to update your integration to make this declaration.
I'm having trouble accessing the Display & Video 360 API.
If you're having trouble accessing the Display & Video 360 API, make sure you fulfill
all prerequisites and have followed the instructions in our
Get Started guide. If you continue to have issues, fill
out our support form.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-04-09 UTC."],[[["\u003cp\u003eThe Display & Video 360 API team does not handle platform access; for platform-related issues, consult the Display & Video 360 help center.\u003c/p\u003e\n"],["\u003cp\u003eFor Display & Video 360 API access issues, ensure prerequisites are met, review the Get Started guide, and submit a support form if problems persist.\u003c/p\u003e\n"]]],["The Display & Video 360 API team does not manage platform access. For platform access, refer to the Display & Video 360 help center. For API access issues, confirm completion of prerequisites and follow the Get Started guide. If problems persist, use the provided support form to get help.\n"],null,["# Display & Video 360 access issues\n\nI'm having trouble accessing the Display \\& Video 360 platform.\n: The Display \\& Video 360 API team doesn't provide access to the [Display \\& Video 360\n platform](//displayvideo.google.com/). For information on getting started with\n Display \\& Video 360, see the [Display \\& Video 360 help center](//support.google.com/displayvideo/).\n\nI'm having trouble accessing the Display \\& Video 360 API.\n: If you're having trouble accessing the Display \\& Video 360 API, make sure you fulfill\n all [prerequisites](/display-video/api/guides/getting-started/overview#prerequisites) and have followed the instructions in our\n [Get Started guide](/display-video/api/guides/getting-started/overview). If you continue to have issues, fill\n out our [support form](/display-video/api/support/contact)."]]