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Answer
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The content of an FAQ answer.
| JSON representation |
{
"faqQuestion": string,
"faqAnswer": string,
"matchConfidenceLevel": enum (MatchConfidenceLevel),
"matchConfidence": number
} |
| Fields |
faqQuestion |
string
The FAQ question, if the answer was extracted from an FAQ document.
|
faqAnswer |
string
The text, from a configured knowledge base, that answers the user's question.
|
matchConfidenceLevel |
enum (MatchConfidenceLevel)
The confidence level that this answer is a good match for the user's question.
|
matchConfidence |
number
The confidence score that this answer is a good match for the user's question. The range is from 0.0 (completely uncertain) to 1.0 (completely certain).
|
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Last updated 2024-11-14 UTC.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-11-14 UTC."],[[["A FAQ answer contains the question, answer, confidence level, and confidence score."],["`faqQuestion` and `faqAnswer` fields store the question and its corresponding answer as strings."],["`matchConfidenceLevel` is an enum representing the system's confidence in the answer's relevance to the question."],["`matchConfidence` provides a numerical score (0.0-1.0) indicating the certainty of the answer being a good match."]]],[]]