When all your production feed data is uploading consistently and connected to your production system, you may begin the Google review process.
Appointment type review
Appointment types will be automatically reviewed once the all feeds have been uploaded consistently. Google will evaluate whether the appointment types abide by our policies. This may take 3 weeks or longer. A notification will be sent upon completion.
A list of your appointment types, along with their current review status, are available to view on the partner portal .
Google will automatically perform reviews on any new appointment types sent.
All appointment type reviews are final.
Requesting booking link verification
At least one appointment type must be approved before you can request booking link verification.
When ready, you may request booking link verification from the partner portal home page
After requesting review, Google will compare the data in your feeds to what is listed on the provider’s website. Please ensure your appointment links abide by our policies:
Accuracy of feeds must consistently exceed 95% at the health system level. Accuracy is determined by comparing data sent via feed to what is listed on the provider’s website.
Upon initial review completion, the status of each health system can be viewed on the partner portal. Only approved health systems will be live on Google.
Google will continuously perform reviews on your appointment links and may adjust whether health systems are live accordingly.
Additional unreviewed health systems will be automatically reviewed. It may take 2 weeks or longer for new health systems to be reviewed.
All evaluations are final.
Going Live
Any inventory that passes review will automatically go live after all evaluations are complete.