Sử dụng bộ sưu tập để sắp xếp ngăn nắp các trang
Lưu và phân loại nội dung dựa trên lựa chọn ưu tiên của bạn.
Đối với mọi thắc mắc về việc hỗ trợ, hãy sử dụng biểu mẫu Liên hệ với chúng tôi mới của chúng tôi. Từ nay về sau, đây sẽ là cách duy nhất để yêu cầu hỗ trợ.
Trang hỗ trợ này cung cấp một số thông tin liên hệ để yêu cầu hỗ trợ.
Nhóm Content API
Liên hệ với nhóm hỗ trợ Content API for Shopping để được hỗ trợ kỹ thuật.
Hãy truy cập vào Bản thiết kế Storebuilder để tìm hiểu về các phương pháp hay nhất để tích hợp cho các nhà cung cấp dịch vụ tạo cửa hàng.
Google Ads
Để biết thông tin chung và tìm hiểu thêm về API Google Ads, hãy truy cập vào trang web dành cho nhà phát triển API Google Ads hoặc diễn đàn API Google Ads.
[[["Dễ hiểu","easyToUnderstand","thumb-up"],["Giúp tôi giải quyết được vấn đề","solvedMyProblem","thumb-up"],["Khác","otherUp","thumb-up"]],[["Thiếu thông tin tôi cần","missingTheInformationINeed","thumb-down"],["Quá phức tạp/quá nhiều bước","tooComplicatedTooManySteps","thumb-down"],["Đã lỗi thời","outOfDate","thumb-down"],["Vấn đề về bản dịch","translationIssue","thumb-down"],["Vấn đề về mẫu/mã","samplesCodeIssue","thumb-down"],["Khác","otherDown","thumb-down"]],["Cập nhật lần gần đây nhất: 2025-08-29 UTC."],[[["\u003cp\u003eAs of June 10, 2024, all Content API for Shopping support inquiries should be directed to the new Contact Us form, replacing the previous email and forum channels.\u003c/p\u003e\n"],["\u003cp\u003eThe Content API team provides email support with a 24-hour initial response time, focusing on technical issues related to the Content API for Shopping.\u003c/p\u003e\n"],["\u003cp\u003eFor general Merchant Center questions, users are guided to the Merchant Center Help Center, while Google Ads API inquiries are directed to their respective developer site and forum.\u003c/p\u003e\n"],["\u003cp\u003eAdditional resources include troubleshooting guides for common errors, API diagnostics, a status dashboard, and best practices for storebuilders.\u003c/p\u003e\n"],["\u003cp\u003eBusinesses seeking information about their data or access methods can utilize a dedicated data request form.\u003c/p\u003e\n"]]],["Effective June 10, 2024, support for the Content API for Shopping transitions to a new contact form, replacing the previous email and forum support channels. For technical support, utilize the provided contact form. The team offers support Monday to Friday, with a 24-hour initial response time. For Merchant Center queries, refer to the Merchant Center Help Center. Resources for error troubleshooting and API diagnostics are available. For Google Ads, visit the provided developer site and forum. A form is available for data access inquiries.\n"],null,["# Support\n\n| **Note:** Effective June 10, 2024, the Content API for Shopping support email address and the forum have been deprecated. For all support inquiries, use our new [Contact Us form](https://support.google.com/merchants/contact/shopping_api_support_form). Going forward, this will be the only support path available.\n\nThis support page provides several support contacts.\n\nContent API Team\n----------------\n\nContact the Content API for Shopping support team for technical support.\n\n\n[Contact support](https://support.google.com/merchants/contact/shopping_api_support_form)\n\nContent API team offers email-based support from Monday to Friday. You can\nexpect a 24 hour turnaround time for the initial reply.\n\nAnswers to non-API questions about Merchant Center can be found in the [Merchant\nCenter Help Center](https://support.google.com/merchants/).\n\nAdditional resources\n--------------------\n\n- To investigate the most common errors, see [common errors](https://developers.google.com/shopping-content/v2/how-tos/common-errors).\n\n- If you're having issues with the Content API, check the [Merchant Center\n status dashboard](https://merchants.google.com/status) for outages.\n\n- You can check the API activity for your Merchant Center account on the API\n diagnostics page. [Learn how to debug API errors using API Diagnostics](https://support.google.com/merchants/answer/2467990).\n\n- Visit the [Storebuilder Blueprint](https://developers.google.com/merchant/storebuilder/online) to learn about\n integration best practices for storebuilders.\n\nGoogle Ads\n----------\n\nFor general information and to learn more about the Google Ads API, visit the\nGoogle Ads API developer site or the Google Ads API forum.\n\n\n[Google Ads API developer site](https://developers.google.com/google-ads/api/docs/start)\n\n\n[Google Ads API forum](https://groups.google.com/forum/#!forum/adwords-api)\n\nRequest data related to your business account\n---------------------------------------------\n\nFor any questions about the data available to you or how to access the data,\nfill this [form](//support.google.com/merchants/contact/ads_cps_shopping)."]]
