Команда Content API предлагает поддержку по электронной почте с понедельника по пятницу. Вы можете рассчитывать на получение первоначального ответа в течение 24 часов.
[[["Прост для понимания","easyToUnderstand","thumb-up"],["Помог мне решить мою проблему","solvedMyProblem","thumb-up"],["Другое","otherUp","thumb-up"]],[["Отсутствует нужная мне информация","missingTheInformationINeed","thumb-down"],["Слишком сложен/слишком много шагов","tooComplicatedTooManySteps","thumb-down"],["Устарел","outOfDate","thumb-down"],["Проблема с переводом текста","translationIssue","thumb-down"],["Проблемы образцов/кода","samplesCodeIssue","thumb-down"],["Другое","otherDown","thumb-down"]],["Последнее обновление: 2025-01-29 UTC."],[[["As of June 10, 2024, all Content API for Shopping support inquiries should be directed to the new Contact Us form, replacing the previous email and forum channels."],["The Content API team provides email support with a 24-hour initial response time, focusing on technical issues related to the Content API for Shopping."],["For general Merchant Center questions, users are guided to the Merchant Center Help Center, while Google Ads API inquiries are directed to their respective developer site and forum."],["Additional resources include troubleshooting guides for common errors, API diagnostics, a status dashboard, and best practices for storebuilders."],["Businesses seeking information about their data or access methods can utilize a dedicated data request form."]]],[]]