Page Summary
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The page provides resources for finding help with Google Analytics if documentation is insufficient.
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Users can find links to address specific issues like security, configuration, API errors, and feature requests.
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Information on known issues is available through the issue tracker and outage status pages.
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A Discord community group is available for developers to join for announcements.
If you can't find the information you need in the documentation, or you have a specific problem that needs answers, choose the support channel that matches your question.
Developer and API support
Use the following resources if you build with the Google Analytics APIs, client libraries, or Measurement Protocol:
- API errors and unexpected results: Troubleshoot API requests, check client library issue trackers, or report API bugs in Get help with the Google Analytics APIs.
- Direct API technical support: Submit API request and response logs using the Contact Google Analytics support page.
- Developer feature requests: Search existing requests or submit a new feature request for the Data API v1, Admin API, Measurement Protocol, or BigQuery Export in the Developer Feature Requests issue tracker (review the submission guidelines first).
- Authentication, OAuth, or Google Cloud: Resolve credentials, quota, and Google Cloud project configuration issues in Authentication and Google Cloud support.
- Service outages and downtime: Check real-time service status on the Google Ads Status Dashboard.
Product, account, and tagging support (non-developers)
Use the following resources for general Google Analytics product, account, or website tagging questions:
- Google Analytics web interface and reports: Visit Resources for non-developers or search the Google Analytics Help Center.
- Account access and sign-in recovery: Follow the steps in Troubleshoot signing in to Google Analytics.
- Website and app tag configuration: Set up the Google tag using the Analytics setup guide or the Google tag developer documentation.
- Google Account security and privacy: Review Security and privacy concerns.
Developer community
Join the Google Analytics Discord group to ask technical questions and connect with other developers and Google engineers for discussions and announcements.