Jeśli uważasz, że Twoje konto zostało przejęte i chcesz je zawiesić, lub potrzebujesz innej pomocy w związku z przejętym kontem, wypełnij ten formularz w Centrum pomocy Google Ads.
Na moim koncie pojawiły się obciążenia, których nie rozpoznaję.
Jeśli na swoim koncie Google Ads lub w jednym z profili płatności widzisz nierozpoznane obciążenia, możesz rozwiązać ten problem.
Problem dotyczący konta, który nie został tu wymieniony?
[[["Łatwo zrozumieć","easyToUnderstand","thumb-up"],["Rozwiązało to mój problem","solvedMyProblem","thumb-up"],["Inne","otherUp","thumb-up"]],[["Brak potrzebnych mi informacji","missingTheInformationINeed","thumb-down"],["Zbyt skomplikowane / zbyt wiele czynności do wykonania","tooComplicatedTooManySteps","thumb-down"],["Nieaktualne treści","outOfDate","thumb-down"],["Problem z tłumaczeniem","translationIssue","thumb-down"],["Problem z przykładami/kodem","samplesCodeIssue","thumb-down"],["Inne","otherDown","thumb-down"]],["Ostatnia aktualizacja: 2025-08-21 UTC."],[[["\u003cp\u003eGoogle Ads accounts that have been suspended can be reviewed by the Google Ads policy team.\u003c/p\u003e\n"],["\u003cp\u003eDisapproved ads can be submitted for a policy review to determine if they meet advertising guidelines.\u003c/p\u003e\n"],["\u003cp\u003eCompromised Google Ads accounts can be reported and suspended via the Google Ads Help Center form.\u003c/p\u003e\n"],["\u003cp\u003eUnrecognized charges on a Google Ads account can be investigated and resolved using the provided troubleshooting resource.\u003c/p\u003e\n"],["\u003cp\u003eFor account-related issues not specifically addressed, users can contact the Google Ads product support team for assistance.\u003c/p\u003e\n"]]],[],null,["# Ad disapprovals and account recovery issues\n\nMy account has been suspended and I don't think it should have been.\n: If your Google Ads account has been suspended, you can contact our [policy\n team](//ads.google.com/nav/login?dst=/aw/overview?supportResource%3Dsuspension_help).\n\nMy ads have been disapproved and I think they are legitimate.\n: If you're having issues with ad disapprovals, you can [submit a campaign for\n policy review](//support.google.com/adspolicy/answer/7501932).\n\nMy account may have been compromised.\n: If you think your account has been compromised and want to suspend it, or if\n you need any other type of support with a compromised account, you can fill\n this [Google Ads Help Center form](//support.google.com/google-ads/contact/compromised_account).\n\nI'm seeing charges on my account that I don't recognize.\n: If you're seeing unrecognized charges against your Google Ads account or on\n one of your payment profiles, you can [troubleshoot the\n issue](//support.google.com/google-ads/troubleshooter/12106395).\n\nAccount-related issue not listed here?\n--------------------------------------\n\nYou can reach out to the [Google Ads product support\nteam](//support.google.com/google-ads/gethelp)."]]