Para analizar nuestros productos y brindar comentarios sobre ellos, únete al canal oficial de Discord de Google Ads en el servidor de la Comunidad de Publicidad y Medición de Google.
Complete el formulario de asistencia. Si es posible, proporciona capturas de pantalla del frontend de Google Ads y de los registros de solicitudes y respuestas de la API de Google Ads, junto con los detalles del problema que tienes.
Para configurar el registro en tu biblioteca cliente y obtener registros completos de solicitudes y respuestas, consulta la documentación de la biblioteca cliente específica.
También puedes investigar tu pregunta en nuestro foro de ayuda.
Tengo un problema relacionado con una biblioteca cliente de la API de Google Ads, en lugar de con la
La API en sí
Consulta la sección Issues en el repositorio de GitHub de cada biblioteca cliente individual:
[[["Fácil de comprender","easyToUnderstand","thumb-up"],["Resolvió mi problema","solvedMyProblem","thumb-up"],["Otro","otherUp","thumb-up"]],[["Falta la información que necesito","missingTheInformationINeed","thumb-down"],["Muy complicado o demasiados pasos","tooComplicatedTooManySteps","thumb-down"],["Desactualizado","outOfDate","thumb-down"],["Problema de traducción","translationIssue","thumb-down"],["Problema con las muestras o los códigos","samplesCodeIssue","thumb-down"],["Otro","otherDown","thumb-down"]],["Última actualización: 2025-09-05 (UTC)"],[[["\u003cp\u003eFor Google Ads API errors or general questions, consult the offline data diagnostics guide, fill out the support form with details and logs, or explore the help forum.\u003c/p\u003e\n"],["\u003cp\u003eFor client library-specific issues (Java, .NET, Perl, PHP, Python, Ruby), refer to the "Issues" section of the corresponding GitHub repository.\u003c/p\u003e\n"]]],[],null,["# Common issues with the Google Ads API\n\nI'm receiving an error from the API, having trouble making API calls, or have a\ngeneral API question.\n\n: If you're having issues with [**conversion management**](/google-ads/api/docs/conversions/overview), review our\n [troubleshooting guide](/google-ads/api/docs/conversions/troubleshooting) before\n contacting support.\n\n Fill out the [support form](/google-ads/api/support/contact). If possible, provide\n screenshots of the Google Ads frontend and the Google Ads API request and response logs,\n along with the detail of the problem you're experiencing.\n\n To configure logging in your client library to obtain full request and\n response logs, refer to the documentation for the specific\n [client library](/google-ads/api/docs/client-libs).\n\n You could also try researching your question on our [help forum](//groups.google.com/g/adwords-api).\n\nI have an issue related to a client library for the Google Ads API rather than the\nAPI itself.\n\n: Refer to the **Issues** section in each individual client library GitHub\n repository:\n\n - [Java](//github.com/googleads/google-ads-java/issues?q=is%3Aissue)\n - [.NET](//github.com/googleads/google-ads-dotnet/issues?q=is%3Aissue)\n - [Perl](//github.com/googleads/google-ads-perl/issues?q=is%3Aissue)\n - [PHP](//github.com/googleads/google-ads-php/issues?q=is%3Aissue)\n - [Python](//github.com/googleads/google-ads-python/issues?q=is%3Aissue)\n - [Ruby](//github.com/googleads/google-ads-ruby/issues?q=is%3Aissue)"]]
