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Ad disapprovals and account recovery issues
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My account has been suspended and I don't think it should have been.
If your Google Ads account has been suspended, you can contact our policy
team .
My ads have been disapproved and I think they are legitimate.
If you're having issues with ad disapprovals, you can submit a campaign for
policy review .
My account may have been compromised.
If you think your account has been compromised and want to suspend it, or if
you need any other type of support with a compromised account, you can fill
this Google Ads Help Center form .
I'm seeing charges on my account that I don't recognize.
If you're seeing unrecognized charges against your Google Ads account or on
one of your payment profiles, you can troubleshoot the
issue .
You can reach out to the Google Ads product support
team .
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Last updated 2023-12-13 UTC.
[{
"type": "thumb-down",
"id": "missingTheInformationINeed",
"label":"Missing the information I need"
},{
"type": "thumb-down",
"id": "tooComplicatedTooManySteps",
"label":"Too complicated / too many steps"
},{
"type": "thumb-down",
"id": "outOfDate",
"label":"Out of date"
},{
"type": "thumb-down",
"id": "samplesCodeIssue",
"label":"Samples / code issue"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]
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