Content on this page might refer to the legacy Actions SDK. Refer to the main Conversational Actions documentation for guides and procedures that use Actions Builder and the current Actions SDK.


Possible follow-up actions.

TYPE_UNSPECIFIED Unspecified action.
VIEW_DETAILS View order details action.
MODIFY Modify order action.
CANCEL Cancel order action.
RETURN Return order action.
EXCHANGE Exchange order action.

email action. EMAIL and CALL types are deprecated. openUrlAction.url can be used as a phone-number or an email.


Call action.

REORDER Reorder action.
REVIEW Review order action.
CUSTOMER_SERVICE Contact customer service.
FIX_ISSUE Direct to merchant site or app to fix the issue.
DIRECTION Direction link.