Update reservation

Action ID
actions.intent.UPDATE_RESERVATION
Description

Check in to a flight or hotel reservation. If more information is necessary to check-in, start the check-in flow by searching for the appropriate trip.

For flight check-ins, the value of the reservation.reservationFor.@type intent parameter is "Flight". Determine the flight with the departure time, departure airport IATA code, and arrival airport IATA code using the reservation.reservationFor.departureTime, reservation.reservationFor.departureAirport.iataCode, and reservation.reservationFor.arrivalAirport.iataCode intent parameters, if available.

For hotel check-ins, the value of the reservation.reservationFor.@type intent parameter is "Hotel". Determine the hotel with the hotel name, address, and check-in time using the reservation.reservationFor.name, reservation.reservationFor.address, and reservation.reservationFor.checkinTime intent parameters, if available.

Locale support

Functionality Locales
Preview creation using App Actions test tool en-US
User invocation from Google Assistant en-US

Example queries

The following fields represent essential information that users often provide in queries that trigger this built-in intent:

reservation.reservationFor.@type
reservation.reservationFor.checkinTime

Other supported fields

The following fields represent information that users often provide to disambiguate their needs or otherwise improve their results:

reservation.@type
reservation.reservationFor.address
reservation.reservationFor.arrivalAirport.@type
reservation.reservationFor.arrivalAirport.address
reservation.reservationFor.arrivalAirport.iataCode
reservation.reservationFor.departureAirport.@type
reservation.reservationFor.departureAirport.address
reservation.reservationFor.departureAirport.iataCode
reservation.reservationFor.departureTime
reservation.reservationFor.name

Supported text values by field





Inventory availability by field





Sample actions.xml

For information about the actions schema, read Create actions.xml.

Handle intent parameters as URL parameters

<?xml version="1.0" encoding="utf-8"?>
<!-- This is a sample actions.xml -->
<actions>
  <action intentName="actions.intent.UPDATE_RESERVATION">
    <fulfillment urlTemplate="myapp://custom-deeplink{?departureTime,arrivalAirportAddress,arrivalAirportIatacode,departureAirportAddress,departureAirportIatacode}">
      <!-- Eg. departureTime = "2011-12-20T23:59:59" -->
      <!-- (Optional) Require a field eg.departureTime for fulfillment with required="true" -->
      <parameter-mapping urlParameter="departureTime" intentParameter="reservation.reservationFor.departureTime" required="true" />
      <!-- Eg. arrivalAirportAddress = "123 Main Street, San Francisco, CA 12345" -->
      <parameter-mapping urlParameter="arrivalAirportAddress" intentParameter="reservation.reservationFor.arrivalAirport.address" />
      <!-- Eg. arrivalAirportIatacode = "SFO" -->
      <parameter-mapping urlParameter="arrivalAirportIatacode" intentParameter="reservation.reservationFor.arrivalAirport.iataCode" />
      <!-- Eg. departureAirportAddress = "456 Market Street, New York, NY 67890" -->
      <parameter-mapping urlParameter="departureAirportAddress" intentParameter="reservation.reservationFor.departureAirport.address" />
      <!-- Eg. departureAirportIatacode = "JFK" -->
      <parameter-mapping urlParameter="departureAirportIatacode" intentParameter="reservation.reservationFor.departureAirport.iataCode" />
    </fulfillment>

    <!-- Provide a fallback fulfillment with no required parameters. For example, to your app search or router deeplink -->
    <fulfillment urlTemplate="myapp://deeplink" />
  </action>
</actions>

Use web inventory to discover URLs for fulfillment

reservation.reservationFor.arrivalAirport.address is a field that supports web inventory. In the following example, Google Assistant performs a web search for the user query and determines the fulfillment URL. Assistant filters for search results that match the provided urlFilter value of https://www.mywebsite.com/link1/.*. 

<?xml version="1.0" encoding="utf-8"?>
<!-- This is a sample actions.xml -->
<actions>
  <action intentName="actions.intent.UPDATE_RESERVATION">
    <!-- Use URL from entity match for deep link fulfillment -->
    <!-- Example: url = 'https://www.mywebsite.com/link1/item1' -->
    <fulfillment urlTemplate="{@url}" />

    <!-- Provide a fallback fulfillment with no required parameters. For example, to your app search or router deeplink -->
    <fulfillment urlTemplate="myapp://deeplink" />

    <!-- Define parameters with web inventories using urlFilter -->
    <parameter name="reservation.reservationFor.arrivalAirport.address">
      <entity-set-reference urlFilter="https://www.mywebsite.com/link1/.*" />"/>
    </parameter>
  </action>
</actions>

JSON-LD sample

The following JSON-LD sample provides some example values that you can use in the App Actions test tool:

{
  "@context": "http://schema.org",
  "@type": "Reservation",
  "reservationFor": {
    "@type": "Flight",
    "arrivalAirport": {
      "@type": "Airport",
      "address": "123 Main Street, San Francisco, CA 12345",
      "iataCode": "SFO"
    },
    "departureAirport": {
      "@type": "Airport",
      "address": "456 Market Street, New York, NY 67890",
      "iataCode": "JFK"
    },
    "departureTime": "2011-12-20T23:59:59"
  }
}
{
  "@context": "http://schema.org",
  "@type": "Reservation",
  "reservationFor": {
    "@type": "Hotel",
    "address": "123 Main Street, San Francisco, CA 12345",
    "checkinTime": "2011-12-20T23:59:59",
    "name": "Example Hotel Name"
  }
}