Troubleshoot Enterprise License Manager API issues
Stay organized with collections
Save and categorize content based on your preferences.
This page describes some common issues that you might encounter involving the
Enterprise License Manager API as a reseller.
403:usageLimits.accessNotConfigured
This error occurs when the API isn't enabled in the Google Cloud project. To resolve
this issue, go to the Google Cloud console, and enable the API. For more
information, see
Enable Google Workspace APIs.
403:domainCannotUseApis
This error occurs when your customer has disable reseller access to the
Admin SDK API. To resolve this issue, ask your customer to re-enable access to
the Admin SDK API. For more information, see
Control API access.
403:forbidden
This error occurs when you don't own the customer or your customer has disabled
reseller access to their Admin console.
To resolve this issue, either call the
customers.get method
before making calls to verify reseller ownership of customer or ask your
customer to re-enable reseller access to their Admin console. For more
information, see
Access a customer's Admin console.